Service and Support
Boomi AtomSphere Flow's customer service is known for knowledgeable and fast technical support. Some teams initially found the support less effective, but recent improvements have increased satisfaction. While documentation and the online community are useful, the support's communication process lacks clarity, affecting new users. Support is rated between five to seven out of ten, with varying experiences regarding responsiveness. Some found it satisfactory, while others experienced challenges with engagement due to unclear communication.
Deployment
Initial setup of Boomi AtomSphere Flow is simple and swift for experienced developers, often completed within a day. Configuration begins on Dell's side with account creation and sharing credentials. Clients engage without installation since it's SaaS-based, just requiring sign-up. Once Dell sets up accounts, developers can quickly onboard, typically with a few weeks of training, making it accessible for beginners too.
Scalability
Boomi AtomSphere Flow is noted for its scalability, though not automatically adaptable. Users mention it reliably expands resources, similar to AWS, but requiring manual adjustments. Teams report effective scaling to meet various demands, even without handling massive-scale implementations. Scalability is highly rated, typically between eight and nine, indicating strong performance in adapting to different needs. The system supports multiple users efficiently, further demonstrating its capability to accommodate varying workloads and environments.
Stability
Boomi AtomSphere Flow is widely considered stable, yet some users mention issues when handling massive datasets, citing inefficiencies and longer processing times. Stability is highly rated, with scores around 8.5 to 9 out of ten. While the tool is reliable for moderate workloads, pushing its capacity can result in problems. API integration stability is also a concern compared to other tools, and bugs have been reported despite its rapid evolution.