Pega Platform and Boomi AtomSphere Flow are key players in business process management and integration. Pega Platform is favored for its enterprise-level capabilities, whereas Boomi AtomSphere Flow is appreciated for its user-friendly development and integration.
Features: Pega Platform offers advanced automation, effective low-code features, and strong case management, beneficial for large enterprises. It handles complex workflows and supports quick development and integration. Boomi AtomSphere Flow is user-friendly with a drag-and-drop interface ideal for small and medium integrations. Its flexibility, scalability, and cost-effectiveness are highlights.
Room for Improvement: Pega Platform could enhance its cloud capabilities, user interface, and robotic process automation. Users mention the complexity of its licensing and desire improved customer support. Boomi AtomSphere Flow needs better handling of large data sets, improved AI features, and reduced latency in on-premises integrations. Users also seek more dynamic integration options and quicker support.
Ease of Deployment and Customer Service: Pega Platform provides various deployment options like on-premises and hybrid clouds but receives mixed feedback on technical support. Boomi AtomSphere Flow mainly uses public clouds and is easier to deploy, though its support can be slow for complex issues.
Pricing and ROI: Pega's high pricing and complex licensing may limit smaller enterprises but offer substantial ROI for larger ones due to process improvements. Boomi AtomSphere Flow is seen as more affordable, though some scenarios present cost challenges. Both show ROI through enhanced automation and efficiency, while Pega's features and Boomi's simplicity cater to different market needs.
It lacks clarity on how to reach out, write emails, or understand responsiveness.
I have not personally dealt with Boomi's customer support, but my team mentions that support is not good.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
In terms of scalability, the tool is quite scalable, and I would rate it eight or nine.
I would rate the scalability as nine out of ten, as it effectively scales to meet our clients’ needs.
The solution maintains high stability, which makes it reliable.
For complex integration scenarios, Boomi could improve its flexibility.
We are particularly interested in exploring AI features more thoroughly, focusing on next-generation enhancements like ChatGPT.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
The pricing is considered a bit expensive yet not excessively so, particularly when compared to similar solutions like MuleSoft.
The pricing is good for a small-scale company like ours, and the licensing cost is reasonable.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
We use Boomi for various types of integrations, such as SFTP integration, database integration, Snowflake integration, and we also perform transformations using maps and scripts.
The most valuable features include the ease of designing Boomi flows and the significant cost savings and reduced time to market they offer our clients.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
Management capabilities such as dashboards.
Boomi Flow is a modern, cloud-native service for creating customer journeys and automating simple and sophisticated workflows that accelerate your business outcomes.
Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.
Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.
What are the key features of Pega Platform?In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.
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