Appian vs Tungsten TotalAgility comparison

The compared Appian and Tungsten Automation solutions aren't in the same category. Appian is ranked #5 in BPM , with an average rating of 8.0, and holds a 6.2% mindshare in the category. Tungsten Automation is ranked #5 in IDP , with an average rating of 8.5, and holds a 9.1% mindshare. Additionally, 95% of Appian users are willing to recommend the solution, compared to 89% of Tungsten Automation users who would recommend it.

Appian

Read 60 Appian reviews

6,398 Views
4,538 Comparison Views

95% willing to recommend

Tungsten TotalAgility

Read 22 Tungsten TotalAgility reviews

1,555 Views
798 Comparison Views

89% willing to recommend

Appian

Tungsten TotalAgility

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Executive Summary

We performed a comparison between Appian and Tungsten TotalAgility based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM).

To learn more, read our detailed Business Process Management (BPM) Report (Updated: February 2025).

Buyer's Guide

Business Process Management (BPM)

February 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Appian

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Business Process Management (BPM) (5th), Process Automation (4th), Rapid Application Development Software (5th), Low-Code Development Platforms (4th), Process Mining (6th)

Tungsten TotalAgility

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Intelligent Document Processing (IDP) (5th)

Mindshare comparison

Appian and Tungsten TotalAgility aren’t in the same category and serve different purposes. Appian is designed for Business Process Management (BPM) and holds a mindshare of 6.2%, down 6.3% compared to last year.
Tungsten TotalAgility, on the other hand, focuses on Intelligent Document Processing (IDP), holds 9.1% mindshare, up 8.6% since last year.

Business Process Management (BPM)

Intelligent Document Processing (IDP)

Featured Reviews

Srimanta Pandit

Senior Consultant at Protiviti consulting

Flexible, improves operational efficiency, and reduces the time taken to complete processes

The solution’s turnaround time for development is better compared to other tools. The solution enables fast development. The traceability of the processor is good. There is much more governance and regulations on the processers. The tool reduces the time of the processes by 30% to 40%. The solution’s low-code aspect has greatly impacted the development and deployment speed. One of the major reasons we are using the product is that we can reuse the modules. The developers can reuse all the modules. It enables us to make subsequent developments in less time. The prebuilt modules can be deployed within two to three weeks. The tool is very flexible. Compared to other platforms, the Appian product team was agile in quickly customizing things for us.

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PrashanthR

Lead Software Engineer at a financial services firm with 10,001+ employees

Great with recognition and provides a high level of confidence in terms of extraction capabilities

When it comes to machine print, this is an excellent solution with features you don't find in other tools. When dealing with handwritten text they have provided some A2iA locators that require a separate license. Even after implementing that, the handwritten text extraction was not great. Microsoft Azure does better at text extraction. If an organization is looking for OCR without the need to extract anything, then I would suggest a product such as Textract or another free software. If data extraction is needed for additional processes then I would recommend Kofax. I rate this solution eight out of 10

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Since implementing we have had a faster time to solution, with fewer resources needed."

"Appian has many valuable features, the first being the ease of development—rapid development. Second, the process of learning the product and tool is faster when compared to its peers in the market. It's closer to low-code, and while it's still not very easy, it's more low-code than other products in the industry. Appian has a good user interface, a seamless model user interface, which comes without additional coding. It can also integrate with multiple systems."

"The Application Designer is very user friendly. There are also lot of plug-ins that you can use and, for the most part, they are free."

"Technical support is quite responsive."

"SAIL (Self-Assembling Interface Layer), a scripting language provided by Appian. It is the equivalent of JS and CSS. It allows creation of complex UIs which are also responsive. With SAIL, we have a single language for both the UI logic and its appearance. UI components can be built as reusable components and used in multiple UI interfaces."

"The tech support is quite good."

"The valuable features include process automation, Appian Portal, and Appian RPA."

"Even with an on-premise implementation, the scalability is still high, so it is easy to scale up."

More Appian pros

"It's not so complex to design what you need to."

"Essentially, Kofax TotalAgility as a whole is quite nice. As of now, we've only been able to use and explore its document classification and extraction capabilities. We haven't explored and used the case management capability yet, but the scan and capture capabilities we've been using heavily and those are quite good. Our solutions are mainly around those areas of Kofax TotalAgility. We haven't explored the product a lot, but the capabilities we've explored are good."

"Kofax TotalAgility is stable."

"One feature I like is that it makes the matrix easy for an unstructured document."

"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."

"The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI."

"Now it has an OCR, optical character recognition, engine where it can extract data from the document."

"Its integration capabilities are valuable. It has low code/no code features. You have to do minimal coding."

More Tungsten TotalAgility pros

Cons

"My only request is that they decrease the license costs."

"There could be a scope of enhancement for capturing the variety of use cases."

"Appian could improve their customer-facing initiatives."

"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."

"The solution could improve by being more responsive when dealing with large quantities of data. Additionally, they can make the decision or rules engine better. It cannot handle too many rules or too many decisions at once."

"It is difficult to set up the on-premise version."

"The tool itself is pretty good, but the main area that we struggled with was the backend. The frontend development is really good, but the backend modeling can be streamlined a little bit. There are good integrations, but tying them through the data layer and then up into the frontend could be improved a little bit. It does read/write on the data source, and you can configure it to just write or just read, but there is a little bit of work involved."

"There are some restrictions with respect to using external components within Appian. So, for example, if we do not have a particular feature available, there's a long cycle of getting approvals and all of that. That does not offer flexibility, which definitely can be improved on."

More Appian cons

"Table line item extraction is not possible through Quick Capture."

"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."

"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."

"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."

"It would be nice if the tool has more connectors to different systems. It is an expensive solution."

"Sometimes there isn't enough accuracy when it comes to extracts."

"There needs to be more accessible certification and better pricing."

"Kofax needs to improve the low-code or citizen developers."

More Tungsten TotalAgility cons

Pricing and Cost Advice

"The price of the solution is reasonable and is paid annually. The price of the solution depends on how many users use the solution. It can range from $50,000 to $200,000. For example, for 20,000 users the price can be approximately $200,000."

"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."

"You can't really test the software properly without actually buying the license first."

"I'm sure it is cost-effective, but right now, we're just toying around with it. So, I don't have any hard numbers."

"More flexibility in the licensing model is still needed because initially there were customers who are looking at only one or two use cases of business areas, but now the business areas are changing and there is a larger scope. One license model may not fit everyone. They need to be a little more flexible on the licensing model."

"The cost is calculated on a per-user basis. It might be expensive for small and mid-sized enterprises."

"The license is not very cheap. It's on the expensive side."

"Licensing of Appian is less expensive when compared to other BPMs in the market."

More Appian pricing and cost advice

"It is slightly more expensive than other tools."

"The licensing cost for Kofax TotalAgility is very expensive, though I'm unable to give you the range, the sales representatives of my company say that the product is quite expensive."

"The price of this solution is less than some of the competition."

"Kofax TotalAgility is very expensive."

"It has a perpetual license. You pay once in a lifetime for the volume of scans you will do and the number of users you will have. You can have participants or regular users, and you can have developers and administrators. So, once you purchase it, it is for a lifetime, and then every year, you have to pay for the maintenance. There is an annual maintenance cost, which is about 18% of the licensing cost."

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Top Industries

By visitors reading reviews

Educational Organization

30%

Financial Services Firm

16%

Computer Software Company

10%

Government

Financial Services Firm

25%

Computer Software Company

12%

Manufacturing Company

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Which do you prefer - Appian or Camunda Platform?

Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...

See all answers

Is Appian a suitable solution for beginners who have no additional preparation?

Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...

See all answers

Is it easy to set up Appian or did you have to resort to professional help?

We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...

See all answers

What do you like most about Kofax TotalAgility?

The product is really good, and it is easy to use. It comes with multiple integrations. The solution keeps up with the trend of Microsoft Copilot and AI.

See all answers

What needs improvement with Kofax TotalAgility?

The product's console version is old. It should also improve its forum.

See all answers

What is your primary use case for Kofax TotalAgility?

We use the solution to just capture the loan forms and the insurance request or request for coverage.

See all answers

Comparisons

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Compared 14% of the time

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Compared 11% of the time

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Compared 10% of the time

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Compared 10% of the time

Salesforce Platform vs Appian

Compared 9% of the time

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ABBYY Vantage vs Tungsten TotalAgility

Compared 22% of the time

UiPath Document Understanding vs Tungsten TotalAgility

Compared 21% of the time

OpenText Intelligent Capture vs Tungsten TotalAgility

Compared 11% of the time

Tungsten RPA vs Tungsten TotalAgility

Compared 10% of the time

Ephesoft Transact vs Tungsten TotalAgility

Compared 4% of the time

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Product Reports

Buyer's Guide

Appian

February 2025

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Buyer's Guide

Tungsten TotalAgility

February 2025

Download Tungsten TotalAgility product report

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS

Kofax TotalAgility, TotalAgility, Singularity IDP, Capture Enabled BPM

Overview

Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:

Complete automation: Through complete automation, companies are able to coordinate and manage employees, existing systems, bots, data, and artificial intelligence (AI) in a single workflow. The solution offers a way to centrally manage all third-party automation vendors as well.
Low-code applications: Appian offers the ability to build applications faster with visual development and low-code tools. All applications are ready-made to be suitable for mobile.
Low-code data: Appian lets companies source data from multiple types of sources, eliminating the need for data migration. Through no-code and low-code solutions and industry-standard connectors, the platform also eliminates the need for data silos.
Enterprise ready: The platform offers options for companies to scale their businesses to an enterprise level without complications.

Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.

Appian Features

Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:

Robotic process automation (RPA): Users of Appian can assign software bots to perform rules-based tasks that need to be repeated over a set course of time. This can improve efficiency and performance within an organization while saving human resources.
Intelligent document processing: The tool offers a feature for quick and accurate extraction and structuring of data. This can reduce time and costs for organizations because it eliminates the need for outsourcing such services.
AI: Appian utilizes artificial intelligence to enhance applications, workflows, and automation. AI is also used to address complex processes and unique situations.
Business rules: Organizations can automate and simplify work processes while adhering to their operating procedures.
Application development: Appian provides a low-code development feature that allows users to deploy applications over ten times faster than through conventional approaches. This feature not only allows for quick application building, but also applications that run on multiple types of platforms, seamless data integration, and business scalability.
Integrations and data: Appian allows for data integration from a wide array of sources without the need for migration. This contributes to easy access to data across systems, real-time data insights, improved user experience, and accelerated development.

Appian Benefits

The benefits of using Appian include:

The solution ensures seamless organization growth, as it supports various UX patterns, common data schemes, and upgrades, used to facilitate application development on a bigger scale.
Appian can increase process speed and deliver applications considerably faster compared to conventional development.
The platform is easy to use and suitable for complete beginners to build applications and workflows.
Appian offers a variety of design tools that facilitate development and deployment.
Appian offers detailed real-time data insight which allows organizations to access relevant information about their processes as they are developing.
The solution offers clients the ability to move data between the cloud, on-premise, and hybrid configurations.
The platform is easy to optimize, which allows businesses to utilize it according to their personal needs.
Appian offers connectivity across web, mobile, email, voice, and chat, providing a multi-channel experience for companies and their clients.

Reviews from Real Users

A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.

Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.

Appian

Tungsten TotalAgility revolutionizes customer experience and organizational efficiency by integrating content-intensive workflow automation with advanced technologies like low-code process design and AI-driven intelligent document processing. Offering multiple deployment options including public cloud or preferred cloud service, TotalAgility empowers organizations to choose the solution that best fits their needs. With leading document intelligence, low-code automation, and end-to-end business process handling, TotalAgility ensures seamless workflow orchestration and task automation. Additionally, the platform delivers a frictionless development experience and a comprehensive single-vendor solution, eliminating the need for complex third-party arrangements. The recent unveiling of the TotalAgility-Azure OpenAI Connector further enhances the platform with cutting-edge Generative AI technology, enabling deep understanding, tailored responses, and diverse content creation. TotalAgility stands as the ultimate choice for unlocking innovation, maximizing workforce capacity, and improving customer engagement while ensuring governance, security, and agility for the future.

Tungsten Automation

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee

AETNA, American Express, BNP Paribas, Citi, CommerzBank, Dexia, GoldmanSachs, HSBC, ING, JP Morgan, Raymond James

Buyer's Guide

Business Process Management (BPM)

February 2025

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