Try our new research platform with insights from 80,000+ expert users

AppRiver Email Security vs Mimecast Email Security comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
AppRiver Email Security
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Email Security (26th)
Mimecast Email Security
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
30
Ranking in other categories
Office 365 Protection (5th), Secure Email Gateway (SEG) (4th)
 

Mindshare comparison

Email Security
Secure Email Gateway (SEG)
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
John Zupancic - PeerSpot reviewer
Pricing that is competitive, excellent technical support, and email security
They do a better job of distinguishing between what's real and what's not than most of the other solutions we've tried. They are very easy to use. We don't have as many problems with email security. They have some areas that could be improved. For example, we also use Zix email Encryption for email encryption, which was clunky and could be improved, but the email security itself has been excellent.
Frank Rawson - PeerSpot reviewer
It gives clients peace of mind and helps them educate their users about threats
A few years ago, our team found the implementation to be somewhat challenging. It has gotten easier as we've grown more experienced. The difficulty depends on the expertise of the person doing it. I don't work with Mimecast every day, so it might be more difficult for me than it is for one of my techs who regularly does Mimecast implementations. It requires some specific in-depth product knowledge and an understanding of email solutions. The deployment time varies. In South Africa, it depends on who you use to deploy it. If you use one of Mimecast's local partners, it can take up to two weeks because of their process. However, it's only about four to eight hours of work. After deployment, there isn't much maintenance aside from supporting and educating your customers. Users require constant education on how to use the Mimecast client and release an email that has been blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The deployment capability is a great feature."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"They are very easy to use."
"It's easy to use and user-friendly. Users can also easily release spam emails."
"We like the content filtering and secure messaging features."
"In terms of efficacy, Proofpoint is better than Mimecast, though it's a little difficult to manage."
"The most valuable feature is the DMARC Analyzer."
"URL inspection works pretty well."
"The product is good. To date, we have not faced any challenges."
"The setup was easy."
"The solution's performance is good."
"I would rate Mimecast Email Security a nine out of ten."
 

Cons

"There is room for improvement in terms of reporting."
"Configuration at the mid-level could be improved for the support team."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"There's room for improvement regarding the time frame for retrieving emails."
"Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions."
"We need a separate license and we don't know how to get the license that is required."
"The changes to customer service, specifically the new model for support agreements, are not favorable."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Email security checks contain a small number of false positives."
"It needs to make sure that the application is up to date with new attacks. They should also send us the demo or introductions for their new incoming features."
"The attachment scanning feature doesn't work properly."
"From an administrative point of view, Mimecast is a little bit cumbersome and difficult. It's not something that the end-user can easily find navigate themselves."
"They should improve the cookies management feature."
"The installation is not so straightforward."
"The solution should include more AI features instead of Mimecast's more general static configuration tooling."
"The product's interface could be improved to be more user-friendly."
"As a user, the user interface of the management console could be upgraded, for example."
"The solution is complex and not easy to use."
 

Pricing and Cost Advice

"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"The license is expensive because the cost is based on the number of users."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The pricing has become expensive."
"I know that the product is incredibly expensive."
"The product is expensive."
"The pricing is normal. Considering its popularity, it's not overpriced."
"I can rate it five out of ten because there are different platforms that also offer the same services for lower prices. But AppRiver is more flexible."
"They're fairly inexpensive, but they're right in the ballpark of most of the other online products like that."
"There are additional costs beyond the standard licensing fee."
"The solution is expensive."
"The customers can select the license packages as per their requirements."
"I'm always going to say the price needs to be lower, but it's reasonable."
"The licensing costs are per-user for the product that you get with them."
"For what it is, the product is overpriced."
"We pay monthly fees to our provider."
"The product price is moderate. I rate the pricing a five out of ten."
report
Use our free recommendation engine to learn which Email Security solutions are best for your needs.
841,164 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Non Profit
8%
Construction Company
7%
Financial Services Firm
7%
Computer Software Company
16%
Financial Services Firm
8%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about AppRiver Email Security?
It's easy to use and user-friendly. Users can also easily release spam emails.
What is your experience regarding pricing and costs for AppRiver Email Security?
I can rate it five out of ten because there are different platforms that also offer the same services for lower price...
What needs improvement with AppRiver Email Security?
It needs to make sure that the application is up to date with new attacks. They should also send us the demo or intro...
What do you like most about Mimecast Email Security with Targeted Threat Protection?
The interface of this solution is very easy to navigate and user-friendly. There is no delivery in email and other co...
What is your experience regarding pricing and costs for Mimecast Email Security with Targeted Threat Protection?
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
What needs improvement with Mimecast Email Security with Targeted Threat Protection?
Mimecast needs to reduce the number of false positive emails; a big pain point for us. A lot of emails were missed de...
 

Also Known As

MS Defender for Office 365
AppRiver Advanced Email Security
Mimecast Email Security with Targeted Threat Protection
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
IHMC
Azizi Developments, Affinity Credit Union, Aftercare, Al Abbar Group
Find out what your peers are saying about AppRiver Email Security vs. Mimecast Email Security and other solutions. Updated: January 2024.
841,164 professionals have used our research since 2012.