Apptivo vs Oracle CRM comparison

"It's very customizable and very friendly. I could tailor it to my business."

"Technical support is very fast. It's customer friendly."

"Case management, incident management, and request management features are valuable."

"The most valuable feature of Oracle CRM is the organization it provides."

"It helps our company interact with our customers, track leads and opportunities, determine how many opportunities are transferred into actual sales, and other such areas."

"It is very simple."

"I find the reporting features impactful."

"The solution is scalable."

"The most valuable features of the solution I like are its stability and customization."

"Its integrations could be better. The UI/UX could also be better, but that is not essential for us."

"The user interface could be better. It's currently running on an older Java UI format, which could be upgraded to Fiori."

"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."

"The performance could be better."

"The one thing that I hate about it is when you pay for services for a certain amount of time, the service ends just before it should be over. For example, I may pay for a month of service, but it will tell me the service is over before the month ends."

"Oracle CRM should improve in terms of AI capabilities and user interface design."

"Oracle CRM should have more integration with different platforms."

"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."

"I think Oracle CRM could improve its user interface and user experience to make it more engaging. Currently, it has a more traditional enterprise look, but I believe it could benefit from more catchy and engaging colours and designs to better engage with users and stakeholders. While the capabilities might be there, the interface may not be very inviting for first-time users."

"It's very affordable. As a small business, it's very affordable for me. They're giving it to us at $10 a user, which is very comfortable. I would rate it a 10 out of 10 in terms of price. If we wanted to get some implementation and support from them, they had some pricing, but we didn't want that. We said that we'll set it up ourselves."

"Shifting from traditional licensing and monthly maintenance fees to a subscription-based, pay-as-you-use model offers several advantages. This approach only charges me for my transactions, aligning costs with business performance. As my company grows, the software provider's revenue grows proportionally to the increased usage. The cost and suitability of Oracle CRM depend on factors like location, industry, and compliance needs. It may be more common for US companies to use Oracle CRM and European ones to use SAP."

"It is not cheap. It is more suitable for big companies."

"The product’s pricing is very high."

"The licensing is on a yearly basis."

"We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."

"The tool's pricing involves a monthly subscription fee based on the number of users. I believe it's around $20 per user initially, and then an additional five dollars per user if more users are added."

"Oracle is very expensive, but you have to pay to get this kind of scalability and database flexibility."

"The cost of a license with support is slightly higher than a regular license."