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Arcserve UDP vs Dell PowerProtect DP (IDPA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

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Dell PowerProtect DP customer service varies, with some praising support but others citing delays, repetitive processes, and unfriendly interactions.
 

Room For Improvement

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Dell PowerProtect DP needs better security integration, simpler setup, more features, improved connectivity, and cost-free documentation access.
 

Scalability Issues

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Dell PowerProtect DP scales easily, managing up to five Petabytes smoothly, though users might need higher-capacity upgrades eventually.
 

Stability Issues

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Dell PowerProtect DP is praised for its stability, performance, and reliability, with minimal network configuration issues reported.
 

Valuable Features

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High deduplication rate, easy deployment, excellent compression, centralized monitoring, fast recovery, scalable, good pricing, and 99% data recovery success rate.
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
18th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (9th)
Dell PowerProtect DP (IDPA)
Ranking in Backup and Recovery
22nd
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.6% compared to the previous year. The mindshare of Dell PowerProtect DP (IDPA) is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Lucas  Moura - PeerSpot reviewer
Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process
Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.
JEREMY LASSALLE - PeerSpot reviewer
A strong and scalable solution that provides excellent technical support
The contact was good, but the intervention was not scheduled properly. We had some scheduling problems. However, the support team was great. There was a technical issue, and we had to wait for one week. So, a phase was down for a week. The technical component took a long time to reach us.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
8%
Non Profit
8%
Manufacturing Company
7%
Educational Organization
35%
Government
9%
University
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about Arcserve UDP?
The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to l...
What is your experience regarding pricing and costs for Arcserve UDP?
The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution.
What do you like most about Dell PowerProtect DP (IDPA)?
What I find valuable about Dell PowerProtect IDPA is its stability and strong performance.
What needs improvement with Dell PowerProtect DP (IDPA)?
The solution's implementation was very complicated and could be improved.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Dell EMC IDPA, Dell IDPA, EMC IDPA
 

Learn More

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Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Under Armour, Christian Brothers University, Presidio
Find out what your peers are saying about Arcserve UDP vs. Dell PowerProtect DP (IDPA) and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.