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ArcSight Logger vs CrowdStrike Observability comparison

OpenText and CrowdStrike are both solutions in the Log Management category. OpenText is ranked #31 with an average rating of 6.7, while CrowdStrike is ranked #38 with an average rating of 8.3. OpenText holds a 0.8% mindshare in Log Management, compared to CrowdStrike’s 0.5% mindshare. Additionally, 80% of OpenText users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.
ArcSight Logger
Read 31 ArcSight Logger reviews
  • 1,469 Views
  • 1,332 Comparison Views
80% willing to recommend
CrowdStrike Observability
Read 3 CrowdStrike Observability reviews
  • 809 Views
  • 744 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between ArcSight Logger and CrowdStrike Observability based on real PeerSpot user reviews.

Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed ArcSight Logger vs. CrowdStrike Observability Report (Updated: April 2025).
Buyer's Guide
ArcSight Logger vs. CrowdStrike Observability
April 2025
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Helped 848,476 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
CrowdStrike Observability
Ranking in Log Management
38th
Average Rating
8.4
Reviews Sentiment
6.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of CrowdStrike Observability is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
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ManelAlvarez - PeerSpot reviewer
Protection improves through superior global visibility and robust cloud integration
CrowdStrike Observability is especially useful when using a multi-cloud environment. Although it is expensive, the protection level it provides justifies the price. For users on Google Cloud, I prefer using Google's GTI technology. Overall, I would rate CrowdStrike Observability as nine out of ten. I rate the overall solution as nine.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"We haven't had any crashes or bugs. It is stable."
"ArcSight provides the basic information that we want."
"In terms of ArcSight Logger's most valuable feature, it is their scalability. ArcSight's real advantage is its scalability because they have two layers, including the logger layer."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"The solution provides information about the risk factors."
"It's a robust, mature product and you can do some really complex operations and analytics."
"It provides in-depth information on business activities once we log into the system."
More ArcSight Logger pros
"The price is worth it."
"The intelligence database provided by CrowdStrike is very impressive."
"The intelligence database provided by CrowdStrike is very impressive."
"The log aggregation and correlation of data are notable features that enhance our operations."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
 

Cons

"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The solution could be improved in maintenance settings."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"The console in older versions is not user-friendly."
"The integration with other systems could be improved."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
More ArcSight Logger cons
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."
"Integration with Huawei should be more straightforward."
"Integration with Huawei should be more straightforward."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
 

Pricing and Cost Advice

"We have a lifetime license, so we don't pay a monthly fee."
"ArcSight is an expensive solution."
"The pricing is quite harsh."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"I would rate the product a seven out of ten since it's an enterprise product."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Computer Software Company
17%
Financial Services Firm
16%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
See all answers
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
See all answers
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
See all answers
What needs improvement with CrowdStrike Observability?
CrowdStrike Observability could improve in terms of understanding the functionality of different modules. The complexity of having multiple modules such as vulnerability management and identity man...
See all answers
What is your primary use case for CrowdStrike Observability?
I have been using CrowdStrike Observability for the past two months with a focus on the cloud environment, specifically integrating with Google Cloud. We are currently utilizing it for detection pu...
See all answers
What advice do you have for others considering CrowdStrike Observability?
CrowdStrike Observability is especially useful when using a multi-cloud environment. Although it is expensive, the protection level it provides justifies the price. For users on Google Cloud, I pre...
See all answers
 

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Product Reports

Buyer's Guide
ArcSight Logger
April 2025
ArcSight Logger reportDownload ArcSight Logger product report
Buyer's Guide
Log Management
March 2025
CrowdStrike Observability reportDownload CrowdStrike Observability product report
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

HPE ArcSight Data Platform (ADP) offers a future-ready data solution that enriches data in real time and supports open standards for better threat detection. Using security data connectors, ADP collects data and enriches it in real-time to give analysts organized information that can be acted upon instantly.
OpenText

Unify security, log management, and observability with the new CrowdStrike Falcon LogScale module, the next evolution of Humio, including the all-new managed Falcon Complete LogScale service.

CrowdStrike
 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Buyer's Guide
ArcSight Logger vs. CrowdStrike Observability
April 2025
Free Report: ArcSight Logger vs. CrowdStrike Observability
Find out what your peers are saying about ArcSight Logger vs. CrowdStrike Observability and other solutions. Updated: April 2025.
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