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ArcSight Logger vs Falcon LogScale comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Falcon LogScale
Ranking in Log Management
32nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of ArcSight Logger is 0.8%, down from 1.2% compared to the previous year. The mindshare of Falcon LogScale is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

Geraldo Freitas - PeerSpot reviewer
Enhances our security incident investigation but not good for correlation
Investigation is good when you know what you want to search for in Logger. The most difficult part is parsing the logs and configuring the parsers. For investigation, it's good. For correlation, it's not good. We use Sentinel, and Sentinel has pre-built use cases that are much easier to configure. So, it enhances our security incident investigation. We have inbound integration, but configuring the parsers is sometimes very difficult. We only have two use cases where we have a correlation set up. We send the information to Check Point to block IP addresses when we see a lot of blocks from the same source. We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist. So, it offers the ease of integration.
Shaik Shaheer - PeerSpot reviewer
A highly commendable and robust solution offering powerful features and comprehensive log data management
It allows us to efficiently manage and store our data. Its compression and archiving features not only reduce storage costs but also minimize the infrastructure resources needed for data backup. Since we have multiple security solutions in place, it allows us to streamline data handling. We can selectively send security-related events to the SIEM while directing other non-security events from various tools to Falcon LogScale. This flexibility ensures that we have access to all the data we need when required, and we can easily export this data from it as necessary, optimizing our data management and making it readily available for analysis or other purposes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"It's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"The most valuable feature is the search capability, which is simple to use."
"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It's an efficient solution."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"The fast search and index-free data retention are very valuable."
"One of the key features is the fast search functionality, enabling us to get results within a few seconds."
"It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past."
 

Cons

"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"The solution should make it possible to integrate network analysis features."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The platform is quite expensive. They should reduce its cost."
"We find that the search and access functionality is quite slow."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"There are some overlapping features found in multiple tools."
"The price could be lower."
"The integration could improve."
 

Pricing and Cost Advice

"I would rate the product a seven out of ten since it's an enterprise product."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"The pricing is quite harsh."
"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight is an expensive solution."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Government
9%
Educational Organization
6%
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
13%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Logger?
We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist.
What is your experience regarding pricing and costs for ArcSight Logger?
The pricing isn't the problem. We have a lifetime license, so we don't pay a monthly fee.
What needs improvement with ArcSight Logger?
The solution has room for improvement. We're currently upgrading to the newer version, where they have something like Kafka, a hub for all solutions feeding information into Logger. However, I thin...
What do you like most about Falcon LogScale?
It offers the capability to view live log ingestion directly from the console which means you can seamlessly manage live log data ingestion alongside accessing and analyzing older data from the past.
What needs improvement with Falcon LogScale?
The integration could improve. Easy parser writing should be an option to ingest log in a human-readable format for unsupported devices. For visibility perspective, the dashboard should be more use...
What is your primary use case for Falcon LogScale?
Initially, the log was for log management. We store our logs for achieving compliance and log retention for longer periods. This function, LogScale, is now a platform where we can do correlation as...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Falcon LogScale and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.