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Arctic Wolf Managed Detection and Response vs Cortex XSIAM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Average Rating
9.2
Number of Reviews
18
Ranking in other categories
SOC as a Service (1st), Managed Detection and Response (MDR) (2nd)
Cortex XSIAM
Average Rating
9.0
Number of Reviews
6
Ranking in other categories
Identity Threat Detection and Response (ITDR) (10th)
 

Mindshare comparison

Arctic Wolf Managed Detection and Response and Cortex XSIAM aren’t in the same category and serve different purposes. Arctic Wolf Managed Detection and Response is designed for SOC as a Service and holds a mindshare of 31.9%, up 28.4% compared to last year.
Cortex XSIAM, on the other hand, focuses on Identity Threat Detection and Response (ITDR), holds 2.7% mindshare, up 0.4% since last year.
SOC as a Service
Identity Threat Detection and Response (ITDR)
 

Featured Reviews

IK
Mar 2, 2023
Reduces workloads, offers exceptional customer service, and provides suggestions for improved security
For a company with one sole dedicated cybersecurity professional, Arctic Wolf provides invaluable managed detection and response plus cyber awareness services with a strong focus on customer support.   I've worked at other companies and have experience dealing with other vendors.  Unlike those…
Forrest Stevens - PeerSpot reviewer
Sep 28, 2023
A robust security operation that ensures achieving automation, stability, and scalability
There is room for improvement in some areas, and I would highlight three key aspects. Firstly, the Attack Surface Management (ASM) module could benefit from more contextual depth. Currently, it tends to provide a broad overview without enriched context, and there's room for enhancement in this regard. Secondly, further integration capabilities with various other software products that can seamlessly tie into Cortex XSIAM would be advantageous. This would enhance its versatility and interoperability within a broader ecosystem. Regarding performance, there's potential for optimization. When multiple tabs are open in Cortex XSIAM, it can experience slowdowns, leading to longer load times for web pages. It's worth noting that this isn't a severe issue, and it doesn't entail waiting for extended periods, but there is room for improvement in terms of performance optimization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration between Cisco AMPs and the Windows servers is most valuable. So, they can also sandbox machines on which they see something suspicious."
"We can effectively manage the massive amounts of security data that we receive from various sources such as firewalls, switches, endpoints, and other log sources."
"Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not."
"This service makes answering audits much easier since it covers so many security best practices."
"The most valuable aspect of this solution is the managed detection and response component."
"They provide useful quarterly updates."
"Arctic Wolf is our eyes and ears 24/7 because we can't possibly watch all of our alerts. We may see all of these alerts, but our attention is distracted because we're working on other things."
"The tool's most valuable feature is its ease of implementation."
"It operates on a single, extensive database which enables it to excel in detecting threats and anomalies across the network and endpoints, delivering a highly effective and comprehensive security solution."
"The automation capabilities significantly improve response times by allowing us to respond to incidents from a single dashboard rather than navigating multiple dashboards."
"Its ability to deliver a substantial amount of security intelligence greatly enhances and optimizes our security operations program."
"It is an effective solution in terms of performance and functionalities."
"It does a better job of identifying anomalies that are more likely to be incidents of compromise without as many false positives or false negatives."
"The most valuable features of Cortex XSIAM are the machine learning used to identify threats, the complexity of the environment of products, and efficiency."
 

Cons

"It will be helpful if the dashboard is more granular."
"Arctic Wolf Managed Detection and Response's analysis and remediation parts could be improved. It's not bad, but it needs improvement."
"While it isn't a regular occurrence, there have been some gaps in response to some support questions. Questions get answered, yet there are times it takes longer than I'm comfortable with."
"I can't think of any specific features that they need to add at the moment. As long as they continue to develop new solutions to support different operating systems and technologies, we are satisfied with their service. We appreciate the effort they put into adding new features and functionality to their service and believe they are doing a great job in providing us with all the necessary tools and resources to stay secure."
"I would actually be interested in having fewer features at a lower price."
"I would like to see them build the ability to co-sell an EDR platform, manage an EDR or manage the actual response, potentially from the issues that are coming up from the security risks."
"The implementation process could be a little more streamlined."
"It's nitpicky; however, if it could integrate with more of our products, like our CRM, that would be ideal. They may only integrate with Salesforce. We use a different mid-market CRM."
"Further integration capabilities with various other software products that can seamlessly tie into Cortex XSIAM would be advantageous."
"The solution’s pricing and technical support could be improved."
"There is room for improvement in expanding integrations to include more cybersecurity solutions."
"The platform isn't very developer-friendly and it should provide more flexibility and ease."
"The support could be a bit faster."
"It could provide more integration with a large variety of products."
 

Pricing and Cost Advice

"I find their pricing to be reasonable and competitive."
"It is more expensive than CrowdStrike, but it also has more features. I don't remember the amount, but I do remember that it was on the higher side. I believe we have five sensors, and the sensors have a yearly cost. We don't have any additional costs, but I know that if we have more features, they will add to the cost."
"The pricing is fair."
"I rate the tool's pricing a nine out of ten."
"The pricing is pretty competitive."
"The solution comes at a significant cost."
"Since Palo Alto is trying to get as many new customers as possible, they're offering very competitive pricing."
"The product cost could be considered value for money compared to other solutions in the market, though it is quite high."
"In terms of pricing, we found Cortex XSIAM to offer a very reasonable and competitive rate."
"The solution is expensive compared to its competitors."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Government
7%
Financial Services Firm
7%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing anymore.
What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
The product cost could be considered value for money compared to other solutions in the market, though it is quite high. I rate the pricing a nine.
What needs improvement with Cortex XSIAM?
There is room for improvement in expanding integrations to include more cybersecurity solutions.
 

Also Known As

Arctic Wolf AWN CyberSOC
No data available
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Information Not Available
Find out what your peers are saying about Arctic Wolf Networks, Palo Alto Networks, Netsurion and others in SOC as a Service. Updated: September 2024.
801,634 professionals have used our research since 2012.