Atera vs Quest KACE Systems Management Appliance (SMA) comparison

Atera offers a comprehensive solution for MSPs and IT Professionals. The platform provides in one integrated solution: full remote monitoring and management (RMM), PSA, remote access, patch management, billing, reports, and so much more! Atera’s disruptive pricing model also helps managed IT service providers scale their business while providing continued best-in-class service. All plans include unlimited devices, meaning you only pay per technician.Everything you need, in one easy-to-use platform

• Thousands of paying users in over 75 countries
• Free 30-day trial, no credit card or commitment required
• No hidden fees or restrictions, all plans include unlimited devices
• Seamless integration with your favorite IT tools including: Splashtop, AnyDesk, TeamViewer, and ScreenConnect

What can Atera do for you?

• Improve Efficiency. Atera delivers customers the tool suite for IT management. Everything you need in an all-in-one, easy-to-use platform.
• Automation. Set alerts and proactively prevent issues for your clients. Minimize time spent on manual tasks and spend more time on what matters most, serving your customers.
• Disruptive Pricing, Unlimited Devices. Per technician-based pricing with unlimited servers and workstations means you can cover it all, at one fixed price.

Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.

Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.

• Asset Management: Streamline the organization and tracking of physical and virtual assets.
• Remote Access: Integrates with Bomgar for secure, remote troubleshooting and management.
• Software Distribution: Deploy applications across devices efficiently without physical intervention.
• Centralized Endpoint Management: Manage endpoints from a centralized console to ensure compliance and optimization.
• Automated Patch Management: Schedule and deploy patches to maintain system security and performance.
• Help Desk: Integrated ticketing system for tracking and resolving user issues.
• Scripting and Reporting: Enhance administrative tasks through automated scripts and detailed reports.

• Improved Productivity: Reduces manual interference with automated deployments and updates.
• Labor Savings: Minimizes labor requirements with efficient remote management tools.
• Integrated Reporting: Provides actionable insights through comprehensive reports to optimize IT operation.
• User-Friendly Interface: Boosts effectiveness due to its intuitive, easy-to-navigate design.

Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.