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Atlassian Confluence vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (3rd)
 

Mindshare comparison

Atlassian Confluence and Jira aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.4%, down 19.7% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 23.7% mindshare, up 23.6% since last year.
Corporate Portals (Enterprise Information Portals)
Application Lifecycle Management (ALM) Suites
 

Q&A Highlights

 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"The solution is very intuitive and provides excellent content management."
"As for valuable features, the team management features help us to share information very easily."
"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"The interface is good....I didn't face any issues with the scalability. It was very good."
"Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"Confluence is very easy to use and feature-packed."
"The solution helped us to see where we were going wrong and where we were doing good, and that helped us to make proper decisions"
"In Jira, the integrations I have used so far are the repository integration, like when it gets added, or the integration with Confluence, which is good."
"The most valuable feature is managing software development."
"Workflow administration is an easy process, especially with respect to defects."
"The agile framework works well, and I pretty much live by that. Everything, such as sprint management, is laid out."
"No other platform can compete on speed or search."
"The features that we find most valuable are the Workflow, Scrum workflow, and Dashboards."
"The solution is very scalable and flexible."
"The most valuable feature is its flexibility."
 

Cons

"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"Atlassian Confluence could improve the stability, there are timeouts sometimes."
"The product should have a workflow with approvals out-of-the-box."
"The standard table capability is substandard and virtually unusable."
"There is room for improvement in terms of pricing."
"It lacks ease of integration."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"In general, although we use JIRA, we never really learned how to use it properly. The learning curve of the solution is high. It has a lot of power, and yet we don't understand its capabilities."
"Improvements in Jira for the next release could include adding AI tools for dashboarding, making it easier to report insights, and enhancing business intelligence capabilities. It should also improve on-prem support. As far as I know, Jira's on-premise support is being discontinued. From last year onward, they stopped providing on-premise licenses and now only offer cloud support. This shift happened gradually, and I believe they now only offer cloud licenses."
"We'd like to use it with non-Agile projects in the future, however, right now, it is a very Agile-focused product."
"A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time."
"The initial setup was a bit problematic in terms of getting access to Jira. That goes for a few users, including me."
"Nowadays, many organizations are moving toward the Objectives and Key Results (OKR) framework, and this is something that Jira should be able to accommodate."
"As the solution is highly configurable, it has very poor governance."
"Integration with some of the automation tools could be improved."
 

Pricing and Cost Advice

"The issues I have with the pricing are in respect to the add-ons."
"When you purchase this solution you get some support."
"There is an annual license."
"There is a license needed to use Atlassian Confluence."
"Licenses are quite expensive"
"Maybe we're only using 10% of it, but we have to pay for everything."
"We have to pay licensing fees."
"The price of the on-premises data center version is too expensive."
"The standard package of Jira is for 100 users. They should offer more packages for other increments, such as 500 or 2,000. In my previous company, there was a free package that provided a minimal number of users."
"The tool is expensive."
"Its price is good and similar to other products. It is about five or six dollars per user."
"The price of the solution could be lower."
"There are no additional costs to the standard licensing."
"I don't deal with licensing in my current consultant position."
"It is an affordable tool."
"When you get larger, the pricing becomes very, very steep."
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Answers from the Community

JL
Oct 21, 2023
Oct 21, 2023
Jira is mostly commonly used
See 2 answers
Gary Craven - PeerSpot reviewer
Aug 23, 2023
Atlassian Confluence and Jira are popular tools for knowledge management, team collaboration, and project management. However, Microsoft also offers some alternatives that can provide similar or better functionality and integration. One of the most comparable Microsoft tools to Confluence is Microsoft SharePoint, which is a cloud-based platform that allows you to create, share, and manage content, such as documents, wikis, intranets, and more. SharePoint also integrates with other Microsoft products, such as Teams, OneDrive, Power BI, and Office 365. You can use SharePoint to store and organize your team’s information, collaborate on projects, and access your data from any device. Another Microsoft tool that can serve as a Confluence alternative is Microsoft OneNote, which is a digital notebook that lets you capture and organize notes, images, audio, video, and web clippings. You can use OneNote to create personal or shared notebooks for different purposes, such as meeting notes, research notes, brainstorming ideas, and more. OneNote also syncs across your devices and integrates with other Microsoft apps, such as Outlook, Word, Excel, and PowerPoint. As for Jira alternatives, one of the most similar Microsoft tools is Microsoft Azure DevOps, which is a cloud-based platform that provides a set of services for software development and delivery. Azure DevOps includes Azure Boards, which is a tool for agile project management that lets you track work items, such as user stories, tasks, bugs, and features. You can use Azure Boards to create backlogs, sprints, kanban boards, dashboards, and reports. Azure DevOps also includes other services, such as Azure Repos (for version control), Azure Pipelines (for continuous integration and delivery), Azure Test Plans (for testing and quality assurance), and Azure Artifacts (for package management). Another Microsoft tool that can replace Jira is Microsoft Project, which is a powerful project management software that helps you plan, execute, and monitor projects of any size and complexity. You can use Project to create project schedules, assign resources, track progress, manage budgets, and report on outcomes. Project also integrates with other Microsoft apps, such as Teams, Outlook, Power BI, and Dynamics 365. I hope this answer helps you understand the equivalent Microsoft tools to Atlassian Confluence and Jira. If you have any follow-up questions or feedback, please let me know. 😊 Learn more:1. microsoft.com2. techcommunity.microsoft.com3. fool.com4. forbes.com5. pm.stackexchange.com6. helpjuice.com7. techrepublic.com8. softwaretestinghelp.com9. idalko.com+8 more1of30
Peter Clarke - PeerSpot reviewer
Oct 21, 2023
Jira is mostly commonly used
 

Top Industries

By visitors reading reviews
Educational Organization
73%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
52%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Confluence
Jira Software
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: January 2025.
831,369 professionals have used our research since 2012.