Try our new research platform with insights from 80,000+ expert users

Atlassian Confluence vs Jira comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
Jira
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
274
Ranking in other categories
Application Lifecycle Management (ALM) Suites (1st), Application Requirements Management (2nd), Project Management Software (3rd)
 

Mindshare comparison

Atlassian Confluence and Jira aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.6%, down 18.7% compared to last year.
Jira, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 23.7% mindshare, up 23.6% since last year.
Corporate Portals (Enterprise Information Portals)
Application Lifecycle Management (ALM) Suites
 

Q&A Highlights

 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
Saroj Ekka - PeerSpot reviewer
Offers good repository integration, sprint board and easy to set up
There are some features and reports we need that are not there. For example, if I have to find out the capacity of the current sprint by user and compare it with the previous sprint, that visibility isn't there. We can know the capacity and what happened with the whole sprint, but not for an individual person to see where it's falling and how it's tracking. Report and analytics capabilities are important for a product manager. That visibility is important, so we use Jira. Some of the features are there, and I use my own Excels or other data things to compensate for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a very intuitive user interface, which every user able to manage the basic functionality of a PC will be able to work with and produce quite satisfactory results."
"With Confluence, everything is in one place, so it's easy to find documentation."
"The solution is very intuitive and provides excellent content management."
"Confluence is easy to use and integrate with other solutions, including social media platforms."
"Many people enjoy its zero learning-curve.​"
"The initial setup is very easy."
"What I like the most is the Wiki software that comes with Atlassian Confluence."
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"We've found the scalability to be good."
"​One of the valuable features is traceability from requirements to test cases."
"It is very configurable, and we can do whatever we want. Jira dashboards are also good, and we use them extensively. We also use the tracking mechanism extensively."
"Jira is very user friendly, easy to install, and easy to access."
"It was very easy to learn Jira. As a scrum master, I run daily stand-ups, and they are run directly from Jira. The feature that I really love in Jira is called Issue Navigator. It allows me to customize how I want to show the user stories within Jira to my squad."
"The solution is extremely stable."
"I have experience with Jira's bulk tracking and issue management. We use it to add new features to our product, fix bugs, and address customer feedback."
"The layout, workflow, automation, and metrics are helpful in Jira."
 

Cons

"The user interface could be improved."
"I would like to see the text editor upgraded from its current limited abilities."
"I would like Confluence to include the ability to draw flowcharts and diagrams."
"It would be interesting if they had graphical templates that allowed typical agile ceremonies to be documented better."
"There is no concept of peer review or a draft mode - whatever you write is live."
"When you are creating a table in Confluence, there is no tool to export it into Excel sheet for quick references. We can only export it as an a PDF file, but not into an editable file."
"I have a couple of different pipelines that I work with. However, I'd like to see them displayed differently on the same dashboard. So, I would like to have a unified dashboard to view the different pipelines."
"The product should have a workflow with approvals out-of-the-box."
"Some of the customizations are definitely a little challenging."
"In terms of improvement, I think Jira (Jira Agile, specifically) can be made more user-friendly. Most of the time, when people are somewhat used to the process, they find it easy to work with. But the thing is, if I want to create a sprint, I'd like the ability for it to come out like a kind of board or something like that. For example, they could offer something like a wizard for users who want to quickly create a sprint on the spot with a few clicks. I think that could be useful."
"The performance could be improved in the future."
"I also wish Jira had an indicator to tell you that you are approaching the limit for the story points that can be delivered during a sprint. I don't think there is an indicator like that, but such an indicator will be very helpful because then I will be easily able to see that we are approaching the limit."
"Jira required a significant amount of system resources, particularly for larger organizations with extensive workflows and numerous projects."
"So at one point in time, they did a huge UI upgrade. At that time, I felt like they had changed something, so it was hard to figure out. Now that we are habituated, it's not an issue now."
"We'd like to see more collaboration tools implemented within the product itself."
"It would be very useful to have drag and drop time tracking."
 

Pricing and Cost Advice

"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"Making integration with other tools easier would be beneficial."
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"There are some cases where you can go on Confluence as a public site without a license, but you will not have all of the features. You can also have a Confluence site that does not require a license just to read the articles. When you have Jira Service Management attached to Confluence, then you can go through the portal of Jira Service Management and read the Confluence articles without the license. This is good because when you are in an ITSM environment, you have many customers, and you do not want them to have to pay just to read articles. Regarding the use of the full features of Confluence, there is a license cost, and it depends on how many users you want."
"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"To my knowledge, Atlassian Confluence had a pricing approach which is a commercial open-source solution, so that if you are a company, you had to pay an amount. This fee was not huge compared to other traditional solutions, and it was free for personal use or if you were an individual."
"Maybe we're only using 10% of it, but we have to pay for everything."
"The price of the on-premises data center version is too expensive."
"Our client handles the licensing aspect. They have not yet purchased the premium version."
"Licensing is on a monthly basis, and it is based on what you use."
"The pricing for Jira is reasonable, although I think they can bring it down because the plugins cost extra."
"It's not very cheap. It's also not very costly. I'd rate it a five out of ten in terms of pricing."
"Jira is expensive and a lot of people are choosing DevOps because they are cheaper, open-source, easy to use, and have basic licenses. Jira should decrease its price to be more competitive."
"Jira and its solution off the shelf are cheap. It is cheap for startups."
"It depends on the type of license. In terms of subscription, it is cheap, and it works pretty well."
"To try this solution, use their cloud offering to get familiar. After that, it's in my view worth the money."
report
Use our free recommendation engine to learn which Corporate Portals (Enterprise Information Portals) solutions are best for your needs.
824,106 professionals have used our research since 2012.
 

Answers from the Community

JL
Oct 21, 2023
Oct 21, 2023
Jira is mostly commonly used
See 2 answers
Gary Craven - PeerSpot reviewer
Aug 23, 2023
Atlassian Confluence and Jira are popular tools for knowledge management, team collaboration, and project management. However, Microsoft also offers some alternatives that can provide similar or better functionality and integration. One of the most comparable Microsoft tools to Confluence is Microsoft SharePoint, which is a cloud-based platform that allows you to create, share, and manage content, such as documents, wikis, intranets, and more. SharePoint also integrates with other Microsoft products, such as Teams, OneDrive, Power BI, and Office 365. You can use SharePoint to store and organize your team’s information, collaborate on projects, and access your data from any device. Another Microsoft tool that can serve as a Confluence alternative is Microsoft OneNote, which is a digital notebook that lets you capture and organize notes, images, audio, video, and web clippings. You can use OneNote to create personal or shared notebooks for different purposes, such as meeting notes, research notes, brainstorming ideas, and more. OneNote also syncs across your devices and integrates with other Microsoft apps, such as Outlook, Word, Excel, and PowerPoint. As for Jira alternatives, one of the most similar Microsoft tools is Microsoft Azure DevOps, which is a cloud-based platform that provides a set of services for software development and delivery. Azure DevOps includes Azure Boards, which is a tool for agile project management that lets you track work items, such as user stories, tasks, bugs, and features. You can use Azure Boards to create backlogs, sprints, kanban boards, dashboards, and reports. Azure DevOps also includes other services, such as Azure Repos (for version control), Azure Pipelines (for continuous integration and delivery), Azure Test Plans (for testing and quality assurance), and Azure Artifacts (for package management). Another Microsoft tool that can replace Jira is Microsoft Project, which is a powerful project management software that helps you plan, execute, and monitor projects of any size and complexity. You can use Project to create project schedules, assign resources, track progress, manage budgets, and report on outcomes. Project also integrates with other Microsoft apps, such as Teams, Outlook, Power BI, and Dynamics 365. I hope this answer helps you understand the equivalent Microsoft tools to Atlassian Confluence and Jira. If you have any follow-up questions or feedback, please let me know. 😊 Learn more:1. microsoft.com2. techcommunity.microsoft.com3. fool.com4. forbes.com5. pm.stackexchange.com6. helpjuice.com7. techrepublic.com8. softwaretestinghelp.com9. idalko.com+8 more1of30
Peter Clarke - PeerSpot reviewer
Oct 21, 2023
Jira is mostly commonly used
 

Top Industries

By visitors reading reviews
Educational Organization
72%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Educational Organization
51%
Manufacturing Company
8%
Financial Services Firm
7%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
Atlassian products, including Confluence, have yearly price increases of approximately five to twenty percent.
What needs improvement with Atlassian Confluence?
There is a significant difference between the data center version and the cloud version of Confluence. Providing the same features in both versions would be beneficial. Additionally, there is no fu...
Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the approp...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalabl...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise license.
 

Comparisons

 

Also Known As

Confluence
Jira Software
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: November 2024.
824,106 professionals have used our research since 2012.