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Atlassian Confluence vs OpenText ALM / Quality Center comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.8
OpenText ALM customer service is inconsistent, with mixed reviews on response times, expertise, and overall service quality.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
OpenText ALM faces challenges with expensive licenses, outdated UI, limited integration, and performance issues, hindering usability and efficiency.
Improvements are needed so that the system can continue running without creating a new run.
The user-friendly nature could be enhanced as the interface isn’t intuitive.
 

Scalability Issues

No sentiment score available
Sentiment score
7.8
OpenText ALM/Quality Center scales well, with stable performance for large user bases, but licensing may affect scalability costs.
 

Setup Cost

No sentiment score available
No sentiment score available
OpenText ALM is costly, requiring careful evaluation and negotiation, but global license sharing and SaaS could reduce expenses.
It would be cheaper to use a cloud model with a pay-per-use licensing model.
 

Stability Issues

No sentiment score available
Sentiment score
8.8
OpenText ALM/Quality Center is stable and reliable, with minor issues often linked to network or hardware constraints.
From a stability standpoint, OpenText ALM Quality Center has been pretty good.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
OpenText ALM/Quality Center provides comprehensive traceability, integration, scalability, and secure management for lifecycle, test cases, and defects.
The integration with internal applications and CollabNet is made possible through exposed APIs, allowing necessary integrations.
It is beneficial for managing testing data and has integration with Excel.
 

Categories and Ranking

Atlassian Confluence
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
103
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd), Knowledge Management Software (1st)
OpenText ALM / Quality Center
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
205
Ranking in other categories
Application Lifecycle Management (ALM) Suites (5th), Test Management Tools (1st)
 

Mindshare comparison

Atlassian Confluence and OpenText ALM / Quality Center aren’t in the same category and serve different purposes. Atlassian Confluence is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 16.5%, down 18.4% compared to last year.
OpenText ALM / Quality Center, on the other hand, focuses on Application Lifecycle Management (ALM) Suites, holds 5.7% mindshare, up 5.7% since last year.
Corporate Portals (Enterprise Information Portals)
Application Lifecycle Management (ALM) Suites
 

Featured Reviews

Massimo Banzi - PeerSpot reviewer
Flexible, efficient, allows the concurrent development of documentation and lets you add comments offline
An area for improvement in Atlassian Confluence is encouraging more vital interaction among the project members or users involved. I was researching a tool, but I forgot the exact name of the tool, and that tool could be used for better interactions offline among users on a specific topic, development, or discussion. I want that feature to be present in Atlassian Confluence. If there's a possibility to integrate Atlassian Confluence, Jira, and that other tool, that will make Atlassian Confluence better. My team had problems accessing Atlassian Confluence a couple of times, but I wonder if that was due to a network, server, or tool issue. I have to say that I've been working with Atlassian Confluence for years, and it has been improving its functionalities, so I feel that as a tool, it's working very well, but some features could still be improved. For example, the search engine should allow you to define some keywords you could use when searching, though I wonder if it's staff-related or setup-related, or lacking in the search engine function itself. I also want artificial intelligence added to Atlassian Confluence where you're working on a specific issue or argument, and Atlassian Confluence, through its AI, can propose some improvements based on what has been done on the same topic by different teams or different projects within the same infrastructure, similar to an internal reference, which can be helpful. Through AI, it would also be great if Atlassian Confluence could advise you on what has been done outside your specific project, and maybe there's the possibility of an installation where you have several projects installed and working together. Another feature that would be good to have in the next release of Atlassian Confluence is the tool recognizing a keyword or two that's fully developed in project B, which you can use in project A, for example.
Aphiwat Leetavorn. - PeerSpot reviewer
Has an initial setup phase that is easy to manage
The tool has some limitations for the dashboard, especially when it comes to 20 or 25 of them, which is sometimes not enough, and one may have to use a custom Excel to help extend the dashboard. The tool needs improvements since it is an old technology. OpenText ALM / Quality Center's improved version is ALM Octane but it does not support some of the traditional parts of the original product. Some of the traditional parts are missing in a lot of areas of OpenText ALM / Quality Center. It is difficult to directly transfer OpenText ALM / Quality Center to ALM Octane. Some of the classic OEMs have limitations, especially when used in an IDE network. There is a need for the tool to check where changes in UI or UX need to be made. The technology used for UI and UX are not user-friendly.
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Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
Educational Organization
62%
Financial Services Firm
7%
Manufacturing Company
5%
Computer Software Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone. I am not sure about the price of the product, but I know that the pricing-related information is...
What needs improvement with Atlassian Confluence?
The discoverability of documents could be improved. In scenarios where documents are managed by another department or we are looking for specific documents, the process could be enhanced for easier...
What do you like most about Micro Focus ALM Quality Center?
The most valuable feature is the ST Add-In. It's a Microsoft add-in that makes it much easier to upload test cases into Quality Center.
What is your experience regarding pricing and costs for Micro Focus ALM Quality Center?
The cost is a bit high and this could be improved as there are new players with better pricing.
What needs improvement with Micro Focus ALM Quality Center?
Costing is an area that needs improvement. It is a bit on the higher side and can be managed better as there are new players with better pricing. Aside from this, there are no other challenges and ...
 

Also Known As

Confluence
Micro Focus ALM Quality Center, HPE ALM, Quality Center, Quality Center, Micro Focus ALM
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Airbus Defense and Space, Vodafone, JTI, Xellia, and Banco de Creìdito e Inversiones (Bci)
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals). Updated: October 2024.
816,636 professionals have used our research since 2012.