Auth0 and Okta Customer Identity are two prominent solutions in customer identity management. Based on user feedback, Auth0 appears to have an advantage in terms of flexibility and social media integrations, while Okta is favored for its reliability and ease of integration in multifactor authentication and single sign-on features.
Features: Auth0 offers extensive social media integration with over 30 social logins, providing flexibility for developers. Its robust APIs enable significant customization and scalability. Okta is known for seamless multifactor authentication and simple integration with its user-friendly interface, enhancing user access management.
Room for Improvement: Auth0's documentation on client-side authentication could be more comprehensive. There are also concerns about its admin structure and pricing clarity. Okta could improve in directory integration and scalability, specifically in user data export without third-party tools.
Ease of Deployment and Customer Service: Auth0, mainly used in public cloud deployments, receives high praise for responsive and high-quality customer service. Okta, preferred in hybrid cloud environments, offers good technical support, although it occasionally faces resource pool consistency issues, appreciated for its deployment flexibility.
Pricing and ROI: While Auth0's pricing is viewed as aggressive, users acknowledge its value through reduced development costs. Okta's pricing is considered economical and transparent, particularly advantageous for small to medium-sized enterprises, offering straightforward licensing fees.
| Product | Market Share (%) |
|---|---|
| Auth0 | 19.4% |
| Okta Customer Identity | 8.4% |
| Other | 72.2% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 5 |
| Large Enterprise | 6 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 10 |
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
Okta Customer Identity is an identity service that enables frictionless experience, speed-to-market, centralized management, and internet-scale security. Okta Customer Identity is developer friendly and secure with minimal custom code.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
