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Automation Anywhere vs UiPath Document Understanding comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Automation Anywhere users achieve substantial time savings, productivity boosts, and ROI through reduced manual labor and error rates.
Sentiment score
7.8
UiPath Document Understanding boosts ROI through automation, reducing errors and costs, while enhancing profitability and task efficiency.
In terms of cost, we participated in projects achieving two to three million dollars in annual savings.
As a return on investment, we have achieved a 250% ROI in six to nine months, and sometimes it increases up to 380% percent.
Automation Anywhere has helped us save money.
The more automation you achieve, the more ROI you will see.
 

Customer Service

Sentiment score
7.1
Automation Anywhere's support is praised for knowledge and quick resolutions, though some note slow responses and expertise variability.
Sentiment score
7.9
UiPath's support is praised for responsiveness and expertise, but basic support and response times could see improvement.
Whenever we need help, we can reach out to them, and they help us out.
We also have dedicated account managers and technical experts to solve our problems related to Automation Anywhere.
We just have to raise a ticket, after which we receive a call, email, or ping from the Automation Anywhere team.
The premium support UiPath offers is speedy and satisfactory.
Sometimes they come to our office and prepare some POCs with UiPath tools.
They often ask us to go through the documentation first instead of directly explaining or addressing the root cause of issues.
 

Scalability Issues

Sentiment score
7.5
Automation Anywhere excels in scalable automation with cloud integration, adaptable deployment, and user-friendly architecture across platforms.
Sentiment score
8.5
UiPath Document Understanding is praised for scalability, adaptability, and flexibility, though users note improvement areas in training and costs.
For Windows-based applications, it provides UI interface automation, which enhances its scalability.
Automation Anywhere is highly scalable for both horizontal and vertical expansions.
I would rate it a nine out of ten for scalability.
 

Stability Issues

Sentiment score
7.1
Automation Anywhere's stability is generally dependable, with improvements and updates enhancing reliability, though complex systems may encounter issues.
Sentiment score
7.5
UiPath Document Understanding is reliable with stability enhanced on cloud infrastructures, despite occasional resource-related issues and maintenance needs.
With the latest applications, there are no significant issues like freezing or crashing.
The platform runs smoothly, and the deployment process is user-friendly in both UAT and production environments.
It usually does not lag or crash.
 

Room For Improvement

Automation Anywhere needs development enhancements for better integration, error handling, cognitive capabilities, and intuitive interface, with focused scalability.
UiPath Document Understanding struggles with accuracy, cost, integration, and user-friendliness, needing better handling of documents and machine learning improvements.
It is better to write a Python script instead of using Automation Anywhere's package when dealing with Excel because it is buggy and tends to break.
Making the product more lightweight by reducing its dependency on infrastructure could greatly help in the long run.
It would be beneficial if the platform provided options for power developers to integrate seamlessly with languages like Java or C#, allowing them to write their own scripts and code.
Instabase is faster than UiPath.
This would enhance the platform's utility in the region by allowing users to more effectively automate tasks involving documents in Arabic and other Middle Eastern languages.
They can include some features in utilizing the product of assessment understanding, or more specifically, a better efficient handling of the ML skill.
 

Setup Cost

Automation Anywhere's pricing is competitive for large enterprises but high for SMEs, with costs and discounts impacting ROI perceptions.
UiPath Document Understanding is costly and complex, with premium pricing compared to competitors, challenging users to understand true costs.
It is more cost-efficient compared to all other RPA platforms.
Automation Anywhere costs are aligned with UiPath and Blue Prism, which are also expensive.
It is not cheap, with costs ranging between 700 to 800 dollars per month.
UiPath Document Understanding is considered a bit expensive compared to other options like Microsoft Azure, which can offer similar quality at a more affordable rate.
It is expensive.
 

Valuable Features

Automation Anywhere provides user-friendly bot creation, broad integration, and scalable cloud features for efficient automation and cost savings.
UiPath Document Understanding is praised for its machine learning, OCR capabilities, and efficient document processing and classification.
I can set it up to provide users with a form to fill in all required information, and then the bot operates based on those specifications.
For example, the email module has been enhanced over the years to support all the latest authentication technologies. That is very important as we move away from username and password and embrace multi-factor authentication.
Automation Anywhere has undergone drastic changes over the past five years, transitioning from version 10 to A360, including desktop-based and cloud-based options.
The integration with UiPath Studio is smooth, making it easy to create and use machine learning models.
This solution has played a significant role in drastically reducing human errors by ensuring that 95% to 98% of tasks are done through the system.
 

Categories and Ranking

Automation Anywhere
Ranking in Intelligent Document Processing (IDP)
3rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
556
Ranking in other categories
Business Process Management (BPM) (3rd), Robotic Process Automation (RPA) (2nd), Process Mining (1st), Agentic Automation (2nd)
UiPath Document Understanding
Ranking in Intelligent Document Processing (IDP)
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Intelligent Document Processing (IDP) category, the mindshare of Automation Anywhere is 2.9%, down from 3.6% compared to the previous year. The mindshare of UiPath Document Understanding is 14.2%, up from 11.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Intelligent Document Processing (IDP)
 

Featured Reviews

Vatsal Mehta - PeerSpot reviewer
Accommodates diverse use cases and effectively meets customer requirements
AI agents need further improvements. AI agent technology in agentic process automation is still evolving. We have only scratched the surface, and there are many potential use cases yet to be explored. As technology advances, I believe it will enable us to implement more comprehensive automation solutions. Document Automation has issues related to speed. When I compare Document Automation with IQ Bot, IQ Bot is faster than Document Automation. My understanding is that they are still evolving Document Automation, and this issue of slowness will be resolved in the upcoming .35 version, so we are good with that. They are working on signature identification and validations for handwritten documents. Currently, we are able to extract data out of scanned but digital images, but there is still scope for improvement for handwritten documents.
ManinderSodhi - PeerSpot reviewer
The solution can process a large volume of invoices with a high success rate and little human validation
We are working with 40,000 different vendor templates. Document Understanding can understand and process various formats without much manual effort to configure the templates. That wasn't the case when we were using Microsoft. UiPath can read handwritten signatures with a success rate of around 70 percent. We've even processed pay slips in German. The language translations are around 90 percent accurate. The AI/ML component offers great flexibility in creating custom models. Its built-in models are also highly mature. The integration is seamless. We have RPA talking between our ERP systems and sharing information on the UiPath cloud.
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Use our free recommendation engine to learn which Intelligent Document Processing (IDP) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
16%
Computer Software Company
14%
Real Estate/Law Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How good is Automation Anywhere for RPA processes?
It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is very good in certain situations but lacks in others. For me, it's more the team tha...
How good is Automation Anywhere for RPA processes?
From my experience using AA tool, it depends on the applications that you want to automate, because there some applications that AA has limitations for, such as the Oracle. For web-based applicatio...
How good is Automation Anywhere for RPA processes?
It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.
What do you like most about UiPath Document Understanding?
The solution allows us to continue with vendors whose information comes in correctly and to stop the automation for vendors with many items that are not clearly defined.
What is your experience regarding pricing and costs for UiPath Document Understanding?
I am not aware of the pricing details. My manager handles that, and as far as I know, Instabase is more expensive.
What needs improvement with UiPath Document Understanding?
Right now, we are trying to use Instabase, which is another tool for document understanding. It may be one one step ahead. It is faster than UiPath.
 

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
No data available
 

Overview

 

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics
Information Not Available
Find out what your peers are saying about Automation Anywhere vs. UiPath Document Understanding and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.