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Automic Automation vs BMC TrueSight Server Automation comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Number of Reviews
92
Ranking in other categories
Workload Automation (4th)
BMC TrueSight Server Automa...
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
Configuration Management (12th)
 

Mindshare comparison

Automic Automation and BMC TrueSight Server Automation aren’t in the same category and serve different purposes. Automic Automation is designed for Workload Automation and holds a mindshare of 6.6%, up 6.3% compared to last year.
BMC TrueSight Server Automation, on the other hand, focuses on Configuration Management, holds 3.0% mindshare, up 2.7% since last year.
Workload Automation
Configuration Management
 

Featured Reviews

Bernd Stroehle. - PeerSpot reviewer
Nov 21, 2023
Offers excellent functionality, reduces job and workload failure, and enhances our compliance processes
Due to Automic Workload Automation's proprietary scripting language, upgrading it can be extremely challenging, unlike other workflow automation products that offer seamless migration. This inflexibility makes Automic Workload Automation the most complex and restrictive solution in the market. Choosing Automic Workload Automation essentially locks us into their ecosystem, making it nearly impossible to switch to a different product. Therefore, I strongly advise against using Automic Workload Automation. Automic Workload Automation's AI capabilities are limited. Most traditional workflow products lack robust support for AI workflows. Airflow might be a suitable option for AI workflows. However, if real-time AI processing is required, a different product altogether is necessary. For example, in the field of genetics, if a workflow involves thousands of jobs, traditional workflow products such as Automic Workload Automation may struggle to handle such a large workload. The maximum capacity of these products might be around 1,000 or 2,000 jobs. In contrast, a genetic workflow could involve up to 100,000 jobs, requiring a completely different workflow product specifically designed for such large-scale processing. Mainstream workflow products like Automic Workload Automation offer similar functionalities and are widely used around the globe. These products typically check for process completion every second. However, in high-performance computing and emerging fields like medicine or ophthalmology, we need to control thousands of jobs simultaneously, requiring millisecond-level process completion checks. To achieve this, we can store event data in databases or perform on-the-fly checks. Additionally, we need to integrate workflow control with workload management to prevent machine overload. These requirements make it unsuitable for tasks like controlling genomic workflows.
MK
Mar 11, 2023
Easy to deploy, automatic patching, and scalable
When trying to gather a large amount of data, such as multiple server data, there is no specific option to populate the data and export it to Excel, which is required. For example, when running a patch analysis job to find how many packages are missing on servers and which have been installed, it is difficult to get individual server data in an Excel format, so manual work is needed. Additionally, when exporting the report of a script, such as one to check if the firewall is on or not, it is difficult to extract the data from the solution if there are multiple servers. There is no other functionality available to patch the containers that we need to include. I believe many teams have been moving towards containerization. In certain cases, if vulnerabilities are found during our hybrid assessment, there is no easy way to fix them specifically. I would like to have the ability to run the Ansible playbooks in the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have seen improvements in time efficiency and cost resources, because we are mainly focused on the SAP area, and its automation in that part."
"Since we bought it, we have not had any big issues. We are satisfied with it. We are able to run multiple jobs. We can build and run complicated jobs. There are no issues."
"The functionality is great, the scripting language is very powerful. They can adapt to most use cases. Very good community of different companies and a user base so when we have problems we can go to other people."
"It will increase all delivery due to an impact on efficiency, in terms of time and faster resources."
"We have a lot of governance and compliance requirements as a bank that we can fulfill with this product."
"I have found new methods for converting scripts from Dollar U to ONE Automation. For example, I take the dynamic library from Dollar U and put it in the dynamic binary library in ONE Automation. This enables us to use Dollar U scripts in ONE Automation."
"The user interface is very simple and straightforward."
"It's easy to train other people. A new developer could come in and learn it very quickly."
"You can easily get the patching link. Patches can be deployed easily with a single click, making deployment straightforward. This eliminates the need for constant monitoring. You can deploy the necessary patches with one click, ensuring everything is signed correctly, and all issues are resolved."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"Scalability is good."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"The product's valuable feature is its ability to conduct patching for multiple servers simultaneously."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The best feature of the solution is patch automation."
"Technical support is good."
 

Cons

"I hope going forward they will make some changes to the documentation. I hope they will write into the documentation what has changed and what the new names are. For example, some features have a new name. I hope they will make a translation the names in the old version to the names in the newer version."
"An area for improvement would be SQL performance. While tracing SQL traffic, we noticed a lot of commands that cause contention/locks as well as forced waits. The efficiency of the SQL could be greatly improved (in some cases by simply replacing nested Selects and using NOLOCK hints)."
"The hotline can take a long time. They will say, "I will take it and give it to the Level 2 support.""
"I would like to see more stability in the product and have the transition between versions be more seamless."
"The manage file transfer area could be better. The file transfer area needs improvement. Other products like Control-M have some good features in this area."
"In terms of what can be improved, we are in Israel, so we work in Hebrew. Now they are starting to move it also from English to Hebrew and to support the language, but for us it has been very difficult because the Hebrew looks like gibberish. So there are language issues."
"The calendar with the new version is a little bit goofy."
"There is one missing part in the product concerning recurring tasks. You can schedule a recurring task by a context action, and run it as recurrent, but it creates a time container which can be quit and disappears."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"I would like to see more container integration in the next release of this solution."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"There is no other functionality available to patch the containers that we need to include."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"Resource management on the base servers is sluggish and could be improved."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"The architecture is big, so the initial setup is not a straightforward task."
 

Pricing and Cost Advice

"The cost of the solution depends on the number of systems that are being orchestrated."
"We receive time efficiency from this product."
"The pricing keeps going up, which is concerning."
"It costs too much. That's why we are now looking at other products."
"It has helped us reduce costs."
"Its price is way up there with BMC. It is a little bit on the expensive side."
"There are different licensing fees for cases where high availability is important."
"The cost of arrays is high. If you want to buy an array for an application, and see value from it, you need about half a million dollars. That is too expensive."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"The product is expensive."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"We're looking at less than $100,000 USD for this solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
16%
Computer Software Company
11%
Insurance Company
7%
Financial Services Firm
30%
Computer Software Company
11%
Wholesaler/Distributor
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What needs improvement with Automic Workload Automation?
The support has declined somewhat over the years due to various takeovers. It's not as personal as it used to be.
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement. However, the stability of the platform is c...
 

Also Known As

Automic Dollar Universe
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Learn More

 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about BMC, Redwood Software, Tidal Software by Redwood and others in Workload Automation. Updated: September 2024.
801,394 professionals have used our research since 2012.