Try our new research platform with insights from 80,000+ expert users

Automic Automation vs OpenText Operations Orchestration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
101
Ranking in other categories
Workload Automation (3rd)
OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (20th), Robotic Process Automation (RPA) (22nd)
 

Mindshare comparison

Automic Automation and OpenText Operations Orchestration aren’t in the same category and serve different purposes. Automic Automation is designed for Workload Automation and holds a mindshare of 7.4%, up 6.0% compared to last year.
OpenText Operations Orchestration, on the other hand, focuses on Process Automation, holds 0.8% mindshare, down 1.3% since last year.
Workload Automation
Process Automation
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable parts are the scalability and flexibility, where you can do whatever you think, then you can realize it in the product and have many ways to do it."
"It has greatly increased our efficiencies and productivity, and reduced the amount of human interaction required."
"The most valuable feature is that it can be installed on any type of application on every kind of operating system and the agent can use it on these applications and systems."
"It's easy to use. When you schedule jobs, if you can speak English you can schedule them easily and correctly. Also, there's a lot of flexibility because the product allows you to do many tasks, in multiple ways, so you can choose the way that works best for your environment."
"The initial setup was quite simple because they have a manual which tells you in a simple way of how to install it step-by-step."
"Unlike other Orchestration or Workload Automation tools, Automic Workload Automation stands out as a versatile single solution capable of handling various use cases such as business process automation, workload automation, service orchestration, and PR automation. There's no need for additional tools to make it compatible with your specific use case. Automic Workload Automation can handle it all without requiring any sideline tools to be installed."
"The most valuable feature is the flexibility of the tool."
"You can create very fine, granular workflows with a lot of possibilities. It gives you the possibility to do things in many ways."
"The community is very powerful, with extensive knowledge bases available."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
 

Cons

"A little less button clicking, in the navigation of the tool itself would also help. There is a lot out there, and I understand that's what keeps the tool robust. It keeps our options open, but it's a bit click-y sometimes. To get where you need to go, you have to go through 10 levels."
"Based on the feedback I have received, our customers would like to have some additional features, but they are mostly satisfied. For example, they would like to be able to print a workflow to have visibility. Sometimes, a workflow is quite complex, and they do not have the full picture of the workflow themselves."
"The versioning and support for the lifecycle of Automic's developed solution is what we were missing. However, this is coming in version 12.2, so I am looking forward to seeing how it works."
"We occasionally encounter bugs when applying new agent versions, patches, or updates to Automic."
"Anything related to the enhancement process is poor at best and should be more transparent. They should consider an open-source model where users can more easily see requests."
"Our area with the CA solution for DR is not really concerning directly to Automic, but to all of the DevOps, a word which is something that everybody is trying to touch on today in their daily business. There is also some gap that's a little bit hard to understand or to implement because not all the organizations are the same. When you are adopting DevOps, you may need to be more flexible in your processes."
"There are some problems when using the new interface."
"They should work to reduce pricing."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."
"The price is an area that should be addressed because the price is high."
"Only the tool's support can be a drawback where improvements are needed."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
 

Pricing and Cost Advice

"Do your own proof of concept. Make sure you know what you want. Be clear about what you want the product to do for you. Go out and meet with the vendor, then test it."
"The pricing of Automic Automation varies depending on the specific contract terms."
"You do not need any humans to start jobs, so you can save a lot of money."
"There are different licensing fees for cases where high availability is important."
"They have increased the license price a little bit. It is more than what we expected about two years ago. So, there could be some surprises when it comes to pricing."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"Pricing is a big issue for some of them because Broadcom changed the way of calculating the price. People have been their customers for the last five or ten years, but Broadcom decided to change the way of licensing by moving to the number of jobs runs and then they say that clients have to pay three million because they run one million jobs per day. The clients are quite surprised to see that the contract is not the same as before, and then they are afraid of paying more."
"Initially, the pricing was competitive but consistently, year over year, its pricing has become more erratic. It increases to the point where even with the positives, it starts to become a longer-term question about how it will fit into the environment."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
"The cost is very high compared to anything else available."
"I do not have experience with the pricing or licensing of the product."
report
Use our free recommendation engine to learn which Workload Automation solutions are best for your needs.
830,824 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
17%
Computer Software Company
12%
Insurance Company
8%
Financial Services Firm
29%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing model for Automic has changed from a host-based licensing model to one based on successful execution. I still prefer the earlier licensing model, but I understand that it was likely cha...
What needs improvement with Automic Workload Automation?
There are certain areas in Automic that need improvement, such as the complexity of workflow dependencies. When you have workflows within workflows, it can become complicated. The existing options ...
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
 

Also Known As

Automic Dollar Universe
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Learn More

 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about BMC, Redwood Software, Broadcom and others in Workload Automation. Updated: January 2025.
830,824 professionals have used our research since 2012.