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Automic Automation vs OpenText Operations Orchestration comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Automic Automation
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
102
Ranking in other categories
Workload Automation (2nd)
OpenText Operations Orchest...
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Process Automation (22nd), Robotic Process Automation (RPA) (21st)
 

Mindshare comparison

Automic Automation and OpenText Operations Orchestration aren’t in the same category and serve different purposes. Automic Automation is designed for Workload Automation and holds a mindshare of 7.1%, up 6.0% compared to last year.
OpenText Operations Orchestration, on the other hand, focuses on Process Automation, holds 0.6% mindshare, down 1.1% since last year.
Workload Automation
Process Automation
 

Featured Reviews

Peter Grundler - PeerSpot reviewer
Helps to move away from manual tasks and offers wide platform support and web-based interface
Customers want to move away from manual monitoring and checking processes. Automating these processes helps in time-saving and reduces human error. When you automate business processes, it reduces mistakes. It eliminates the risk of manual errors such as typos. There is a 20% to 30% reduction in human error. It fulfills all the needs when it comes to visibility and control across various operating platforms. It is the perfect product for managing processes that span multiple operating platforms. Automic Automation has the widest platform support compared to other products, such as Control-M, Tivoli from IBM, or Stonebranch. It definitely helps with compliance processes. We have had a lot of customers for two years with a focus on compliance, and it works. They were successful. Due to the fact that our customers can automate a lot of things, it reduces operating costs. It is hard to give a number because the savings are different for each customer. If a customer never had any automation, there could be about 80% savings after implementing Automic Automation, whereas for a customer who already has automated tasks, the difference will be less by adding Automic Automation. They might see 5% to 10% more savings. Automic Automation helps improve our ability to meet SLAs. In the recent versions, SLA management has been integrated, which previously was an external component. Because a lot of customers used it and asked Broadcom to implement SLA management into the workload engine, Broadcom included it. We see more and more customers running their SLA management via the Automic Automation product.
Ahmed Salman - PeerSpot reviewer
Increases productivity with automation and robust orchestration capabilities
The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps our efficiency because it is a batch processing tool which works without a menu."
"I have found new methods for converting scripts from Dollar U to ONE Automation. For example, I take the dynamic library from Dollar U and put it in the dynamic binary library in ONE Automation. This enables us to use Dollar U scripts in ONE Automation."
"We have two nodes that are highly available. You can add new nodes if you need that. You can take a node, a total node, down and still be operating fine. It has a lot of scaling to it."
"The most valuable parts are the scalability and flexibility, where you can do whatever you think, then you can realize it in the product and have many ways to do it."
"An important feature is the ability to modify PeopleSoft Run Controls at run-time."
"The most valuable feature is it always runs things automatically that you normally have to do manually, like download files."
"We have seen a cost improvement from it."
"We use the FTP agent excessively, and the connection is easy to handle between our company and the outside."
"The community is very powerful, with extensive knowledge bases available."
"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."
"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."
 

Cons

"I would like to see the event engine in the next release."
"The new user interface AWI could improve. It is quite easy to use and work around, but it has lost some of the functionality that we used to have in our Vim client user interface."
"ServiceNow creates problems with the Automic entry of the connector, so the stability could be a little bit better with this product."
"There is room for improvement in reporting. There is a lack of reporting capabilities."
"The stability is not as good as it was in former years. Stability has gone down from version to version."
"The user interface could be a little more user-friendly, as it is not the best out there."
"The hotline can take a long time. They will say, "I will take it and give it to the Level 2 support.""
"The web-based edition is missing a lot of the most important features available in Automic, we have absence. For example, when I'm scheduling a job, there is normally a flag that you can toggle to activate and deactivate the task, but that doesn't work properly in the web version. It's missing a lot of the calendar and scheduling features."
"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."
"Only the tool's support can be a drawback where improvements are needed."
"The price is an area that should be addressed because the price is high."
"The tool's UI needs to be improved. It needs to have better administration features in future releases."
"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."
 

Pricing and Cost Advice

"Automatic is heavily integrated in our organization. The cost to change would be a huge factor for us, and we have not found any other product that is better out there."
"There are a lot of new features, but we do not use them because they are too expensive. The price point could be less."
"Our company had paid around 5,000 to 6,000 USD per license for a month."
"Broadcom has recently changed its licensing model. I do not deal with pricing, but from what I heard from customers is that due to the increased pricing, some of them are thinking of reducing tasks in Automic to have fewer executions. Others are thinking of replacing Automic Automation."
"You do not need any humans to start jobs, so you can save a lot of money."
"It costs too much. That's why we are now looking at other products."
"There are different licensing fees for cases where high availability is important."
"Before I joined this company, Automic had a contract with its parent company, and their pricing was very competitive. However, when we split into multiple businesses, the contract increased significantly, becoming an expensive tool."
"I do not have experience with the pricing or licensing of the product."
"The cost is very high compared to anything else available."
"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
17%
Computer Software Company
12%
Insurance Company
8%
Financial Services Firm
28%
Computer Software Company
10%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automic Workload Automation?
It is easy to manage complex workloads and use electronic workflow automation.
What is your experience regarding pricing and costs for Automic Workload Automation?
The pricing model for Automic has changed from a host-based licensing model to one based on successful execution. I still prefer the earlier licensing model, but I understand that it was likely cha...
What needs improvement with Automic Workload Automation?
There are certain areas in Automic that need improvement, such as the complexity of workflow dependencies. When you have workflows within workflows, it can become complicated. The existing options ...
What is your experience regarding pricing and costs for Operations Orchestration?
The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.
What needs improvement with Operations Orchestration?
I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios. This would save time by not starting from scratch each time.
What advice do you have for others considering Operations Orchestration?
This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I rate this solution eight out of ten.
 

Also Known As

Automic Dollar Universe
Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration
 

Overview

 

Sample Customers

ING, Adidas, 84.51, ESB
Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.
Find out what your peers are saying about BMC, Broadcom, Redwood Software and others in Workload Automation. Updated: March 2025.
842,767 professionals have used our research since 2012.