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Auvik Network Management (ANM) vs Mist AI and Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auvik Network Management (ANM)
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
186
Ranking in other categories
Network Monitoring Software (2nd), IT Infrastructure Monitoring (3rd), Network Troubleshooting (3rd), Cloud Monitoring Software (3rd), Network Traffic Analysis (NTA) (2nd)
Mist AI and Cloud
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
21
Ranking in other categories
Wireless LAN (8th)
 

Mindshare comparison

Auvik Network Management (ANM) and Mist AI and Cloud aren’t in the same category and serve different purposes. Auvik Network Management (ANM) is designed for Network Monitoring Software and holds a mindshare of 1.1%, down 1.2% compared to last year.
Mist AI and Cloud, on the other hand, focuses on Wireless LAN, holds 2.7% mindshare, down 3.6% since last year.
Network Monitoring Software
Wireless LAN
 

Featured Reviews

Jeremy Campbell - PeerSpot reviewer
Enables us to get on top of issues before they become an outage
When I change IP addresses on a device or on a server, I have to wait for Auvik to figure out that change. It will tell me the device is offline until Auvik scans the whole subnet again and finds it. If I change 25 devices, I'll get 50 emails in a short time because they've gone offline. I'd love the ability to change that where I can update that device with the IP address without it going offline. That goes against the idea of a system that dynamically scans. It's information overload sometimes when you need to change a bunch of factors. You get inundated with emails. I would almost love a button whenever you first log in that says maintenance window, and then it would maybe take some of those alerts away. It's fairly intuitive but sometimes you have to search for things because it's hidden in the user interface, so I think that could be improved a little bit. The search could be better because they have these strange search terms. Instead of being able to look for what you want, you have to lay out the query in a specific way to get results. We've also been dealing with some weird bugs lately. We get alerts on miscellaneous items that go offline and online all the time. I've reached out to support, and they said that they've got a fix that they rolled out. However, we're still experiencing the issue, so I've got to work with them to fix that. They seem to be on top of the support.
ALEXANDRE VIANNA - PeerSpot reviewer
Scalable and AI-driven automation helps in quick implementation
I have a global customer who wants to start the design phase in a big warehouse, but we do not have the equipment to do a site survey. I need support for the access point to implement in a freezer area. I do not have it. The customer tried to send one piece of equipment to Brazil. However, we had a problem because the customer needed to implement it in three months, and it took two months to send one equipment to Brazil.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the ability to remotely access devices securely. The multi-site setup has also been useful. Once we learned how to set that up, we could customize each site and push out common information like SNMP credentials from the parent site to other multi-sites. The automatic network layout is excellent, and the overall monitoring is also beneficial."
"I love that Auvik can automatically back up the configuration of switches and firewalls."
"Auvik makes it super simple to have sub-tenants and you can then view high-level details from the "parent" tenant, which is our MSP interface, while also diving deep into the client-side and having full access there for assigning client-level permissions."
"The most valuable aspect of Auvik Network Management is its remote management capabilities."
"The most valuable feature is device discovery through SNMP."
"I like the way everything can be integrated. Auvik uses SMNP and various protocols to ensure we can monitor any device on the network."
"I like the information Auvik provides you about switches that helps you troubleshoot connectivity issues between clients and switches. It's much easier to locate where the problem is on the network. We were using N-central for our RMM. Unfortunately, that doesn't map out the switches. It tells us what is up or down but doesn't do a good job of network troubleshooting like Auvik does."
"I like Auvik's SNMP capabilities. Seeing all the metrics and analytics in one dashboard is a game-changer. The topology is excellent."
"Regarding features, the solution seems to be very intuitive."
"Mist AI and Cloud have definitely improved the functioning of our organization. The access to the Internet, including its speed and reliability, has significantly improved."
"I have a very good experience with the solution. Scalability-wise, I rate the solution a ten out of ten."
"The Marvis feature of Mist AI, an artificial intelligence tool, is very useful."
"The tool's best part is the GUI. It is user-friendly and fast due to AI features. The solution can help you fix things with AI, which is impressive."
"It's really easy to provision and support. Those are its main features."
"Natural language patching is an important feature."
"The most valuable aspect is that they operate on small microservices, offering numerous open APIs that enhance the value of our Wi-Fi network. This flexibility allows us to optimize various aspects such as workforce planning and occupancy management. The platform is highly open in the market, providing robust APIs for seamless integration with other tools. Currently, we leverage these capabilities at a building site, incorporating IoT sensors to gather data. The collected data is stored in a centralized location, and we plan to use AI for analysis. This analysis will include insights on peak activity times, humidity levels, temperature variations, and other relevant metrics within the building."
 

Cons

"I would like to see some better training or public resources. It's not just Auvik's fault. Our company has a responsibility to explain the toolset and everything it can do. Many of our engineers don't realize how powerful it is. Due to a lack of documentation about Auvik's capabilities, so much can go over the heads of engineers who don't spend much time with it."
"We schedule backups in the middle of the night, and a high volume of data passes through our networks during those backups because it backs up everything for a couple of hours. That generates alerts in Auvik's monitoring systems saying that these network ports are at 99 percent utilization because they're being maxed out. I'd like to have a way to mute alerts during these hours. There's no way to whitelist this activity within a set period. I want to be able to tell Auvik not to send me alerts about high utilization on these ports between 1 a.m. and 4 a.m."
"Auvik could be more customizable. Also, the network map isn't as clear as it could be. I don't know if it's even possible, but it would be nice if Auvik could pick up on dumb switches. I don't know if that's possible based on SNMP, but if they can figure out a way to do that, it would make our life much easier."
"The one thing that I need more help with is the networking of virtualization hosts. I need more information on those hosts and which virtual networks are attached to what, the virtual switches that are in there, and how they function. None of that exists currently."
"We had some issues with the licensing. You need to pay for premium to use NetFlow, and we had a problem with them counting the same device multiple times for licensing purposes. It was a little frustrating because the Auvik database in the background didn't see it as a single device even though it came from the same critical hardware and only had one serial number. However, it was in different groups, so it was counted two or three times. It took a while to work with the accounting team to get that sorted."
"I want to see improvements to the interface, as it's data-heavy and challenging to navigate. This makes it harder to delegate and have junior staff look around and figure out the solution. A more straightforward interface would be a welcome improvement, whether by making it cleaner or more intuitive."
"Implementing a configurable dashboard for the network map would enhance user experience in this regard."
"The alerts are still a bit noisy. I know they are working on that. They're testing some changes to the data to dial down the noise. Sometimes, we'll get multiple alerts for the same issue until it's fixed. Since it's tied to our ticketing system, it's also generating tickets each time, so we had to turn off the ticketing until we got a better grasp on that."
"Mist AI and Cloud need to improve the configuration speed."
"The solution has various licensing policies. It will be easy to use if it is an open single license."
"Currently, the solution lacks the ability to configure with other solutions from other vendors."
"It would be beneficial to have support for the Chinese language."
"There is no local support for Mist in Brazil."
"There seems to be different versions of standards used in the wireless access points. In the future, it would be helpful if the solution could come up with some kind of universal standard for all devices and all access points."
"Juniper should integrate all their dashboards instead of having separate dashboards...Since it lacks the integration of dashboards, Juniper needs to improve it."
"Regarding opportunities for improvement in Mist, it is notable for its robust cloud portal and integration of artificial intelligence into various services, creating a highly efficient environment for work. However, a drawback lies in the cost associated with its WiFi offerings. With a pricing range of twelve hundred to fifteen hundred dollars for a single Access Point, exclusive of the subscription, it is acknowledged as a relatively expensive solution in the realm of WiFi services. Despite this drawback, the positive attributes of Mist make it a noteworthy option."
 

Pricing and Cost Advice

"The pricing is fair; it's just the right price for what the solution provides."
"I understand Auvik's value proposition, but the retail price might seem high at first glance."
"Relative to others, it is affordable. It is not terrible. The Performance licensing is a little expensive for what you get, but the standard licensing is fine."
"The tool's pricing is reasonable."
"Auvik Network Management's pricing was surprisingly reasonable."
"Auvik's pricing... is pretty competitive."
"The pricing is favorable."
"The pricing is fair for the value and time saved that you get out of it. The larger you go, the more sense it makes per device, because as you hit different pricing tiers, it becomes much more affordable per device."
"The price is not cheap, but it's a reliable solution and very easy for management."
"The solution is expensive in Brazil."
"The custom licensing is a little bit expensive and I would rate it 7.5 out of 10."
"Depending on the features, I think it's quite reasonably priced, especially considering the facilities of the product."
"The annual cost is a significant issue for us, and it notably contributes to the overall price. We have a customer with nearly fifty-eight access points in a multifunctional building, and while the setup was relatively simple, the yearly licensing cost is substantial. For the specific features we utilize, the licensing amounts to about forty thousand euros annually. This is not a trivial expense and significantly impacts the overall cost, making it quite high."
"The price of this product is approximately the same as competing products in the market."
"The price is about the same compared to other vendors. There is an add-on license, but it's up to you if you want to buy it or not."
"I rate the pricing a seven on a scale of one to ten, where one is low and ten is high."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Comms Service Provider
8%
Educational Organization
8%
Construction Company
7%
Educational Organization
29%
Computer Software Company
18%
Retailer
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auvik?
The most valuable feature for us in Auvik is the network topology.
What is your experience regarding pricing and costs for Auvik?
Auvik is pricey, and we were paying a lot for it, especially when compared to SolarWinds.
What needs improvement with Auvik?
The network maps can be confusing due to the wide scope of the network, making it difficult to find specific details. Improvements in the network exclusions part would be helpful, as well as enhanc...
What do you like most about Mist AI and Cloud?
AI-driven automation helps implement the solution quickly.
What is your experience regarding pricing and costs for Mist AI and Cloud?
The price is very high in Brazil because of the high tax. The solution is expensive in Brazil.
What needs improvement with Mist AI and Cloud?
Most of our customers are global companies. There is no local support for Mist in Brazil. There is no equipment for trial. It's very difficult to sell or implement the product. I need a box with me...
 

Also Known As

No data available
Mist Access Points
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
Dartmouth, Hitachi, Memorial Sloan Kettering Cancer Center, Nebraska Furniture Mart, NTT, Okta
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