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Avada Software Infrared360 vs Microsoft Configuration Manager comparison

Avada Software and Microsoft are both solutions in the Server Monitoring category. Avada Software is ranked #36, while Microsoft is ranked #6 with an average rating of 8.0. Avada Software holds a 0.2% mindshare in SM, compared to Microsoft’s 6.0% mindshare. Additionally, 100% of Avada Software users are willing to recommend the solution, compared to 90% of Microsoft users who would recommend it.
Avada Software Infrared360
Read 13 Avada Software Infrared360 reviews
  • 63 Views
  • 32 Comparison Views
100% willing to recommend
Microsoft Configuration Man...
Read 81 Microsoft Configuration Manager reviews
  • 2,285 Views
  • 1,821 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 9, 2025

Microsoft Configuration Manager and Avada Software Infrared360 compete in systems management and enterprise monitoring. Microsoft Configuration Manager stands out in Windows-based environments because of its integration capabilities, while Avada has the upper hand in monitoring features across diverse platforms.

Features: Microsoft Configuration Manager offers efficient software and application deployment, streamlined Microsoft patching with Wsus integration, and robust mobile management using Intune Connector. Avada Software Infrared360 excels in comprehensive monitoring, offering tools like group and role management and centralized audit trails, enhancing visibility and administration of messaging infrastructure.

Room for Improvement: Microsoft Configuration Manager could improve on cross-platform compatibility and its non-Windows environment functionalities. It may benefit from enhanced real-time user monitoring features and diversified reporting options. Avada Software Infrared360 might optimize cost efficiency to align better with budget-conscious consumers. Its setup process could be simplified, and the interface could benefit from increased intuitiveness for new users.

Ease of Deployment and Customer Service: Microsoft Configuration Manager provides seamless integration within Windows environments, backed by strong Microsoft customer service. Avada Software Infrared360 offers a flexible deployment model adaptable to different platforms, combined with responsive, enterprise-focused customer support addressing specialized needs.

Pricing and ROI: Microsoft Configuration Manager is cost-effective for organizations heavily invested in Microsoft ecosystems, offering predictable expenses. Avada Software Infrared360, though higher in initial cost, justifies it with extensive feature sets and potential for long-term value in diverse environments. Configuration Manager's pricing strategy is budget-friendly, while Infrared360 emphasizes feature-rich returns at a premium price.

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To learn more, read our detailed Avada Software Infrared360 vs. Microsoft Configuration Manager Report (Updated: April 2025).
Buyer's Guide
Avada Software Infrared360 vs. Microsoft Configuration Manager
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avada Software Infrared360
Ranking in Server Monitoring
36th
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Application Performance Monitoring (APM) and Observability (77th), Business Activity Monitoring (5th), Message Oriented Middleware (MOM) (11th)
Microsoft Configuration Man...
Ranking in Server Monitoring
6th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Configuration Management (3rd), Patch Management (1st)
 

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Avada Software Infrared360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of Microsoft Configuration Manager is 6.0%, down from 8.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

it_user685326 - PeerSpot reviewer
An offsite team performs a daily infrastructure health check and sends reports to the technical/management teams.
Administration, Monitoring, and Delegation are the most valuable features of the solution. * Administration: It provides a centralized audit trail of all the infrastructure changes. * Monitoring: It gives the ability to integrate with my company's global notification system, and the ability to proactively automate corrective actions. * Delegation: It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams.
Read full review
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We have easily created use case testing harnesses for specific flows that incorporate various message types."
"Monitoring that ties into our incident management system"
"It has role-based access to queues, giving us more insights into problems."
"It allows non-technical users to inspect their individual components within the total infrastructure without disturbing other components and without bothering the technical teams."
"It's what we use for monitoring our MQ system, so the features that they provide are just really, really good."
"The administration piece makes it very easy to do MQ administration. It gives us a lot more flexibility and capabilities."
"The cloud account management is a valuable feature."
"This solution has made life easy with respect to patching, compliance, and OSD."
"One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."
"Technical support was helpful and responsive."
"Valuable features include configurations enforcement, compliance data gathering, and deployment of a standardized OS."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"The most valuable feature is the scalability."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
More Microsoft Configuration Manager pros
 

Cons

"The UI can be cumbersome - but we are still using the Viper interface and we have not had the time to check out the Alloy interface which is supposed to be much improved."
"Some of the graphics in the interface could be improved. It's pretty basic. Some interfaces are not up to what you're used to seeing on other, more Windows-like tools."
"We are still working with the FTE/MFT subscription monitoring and reporting functionality. That is an area in which we would like to see further development taking place."
"We desire a dashboard that could accumulate BOQ lengths per tenant on one screen for all tenants."
"The user interface could be sexier and more ergonomic. The competing products have similar problems."
"One area where they could improve is with their documentation. Some sections are not up to date with new release information and providing additional samples in some areas would be very helpful."
"It would be better if reporting were more user-friendly. I would like to see an upgrade in the reporting structure in the next release. At the moment, you have to use an SQL query or configure it to pull reports through the graphical user interface. Their updates could be more regular. I think Mircosoft updates it every six months. They are also moving many things to Intune, and Microsoft decided to move the deployment solution there. I think SCCM is getting old, and Intune is new."
"The database should be made to be more stable and robust, but not so much the configuration."
"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."
"This solution needs to be supported on all Operating systems."
"The solution does not support remote devices so the CMG is still required."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"The solution should be more compatible with different versions of Linux."
"Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult."
More Microsoft Configuration Manager cons
 

Pricing and Cost Advice

"Our internal budget calculation model incorporates the pricing per endpoint for any new projects. However, as our footprint for distributed queue managers shrinks as part of our shared middleware hub deployment, the initial licensing and support costs have been reduced over the last five years."
"Start small, then increase licensing later as per your demand."
"Avada Software's licensing metric is very good because the license fees are based on the number of connections (which have not increased for us very much over the years) rather than the CPU processing power (which increases significantly whenever our hardware is upgraded) or the number of users (which has increased for us a lot since our original purchase)."
"Because the licensing is at the QMGR level, you need to have at least a small cushion of licenses for occasional enterprise needs."
"There is an annual license needed to use the solution."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"The licensing is good because they have various options, depending on what you are looking for."
"Microsoft provides a steep price for their enterprise products, but they offer very competitive pricing for their legacy customers."
"Presently, I am using a free trial version."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"We have to pay for a license."
"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."
More Microsoft Configuration Manager pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
41%
Manufacturing Company
9%
Computer Software Company
7%
Hospitality Company
5%
Financial Services Firm
13%
Computer Software Company
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
See all answers
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
See all answers
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
See all answers
 

Comparisons

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Compared 8% of the time
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Compared 5% of the time
AWS Systems Manager vs Microsoft Configuration Manager Logo
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Product Reports

Buyer's Guide
Avada Software Infrared360
April 2025
Avada Software Infrared360 reportDownload Avada Software Infrared360 product report
Buyer's Guide
Microsoft Configuration Manager
March 2025
Microsoft Configuration Manager reportDownload Microsoft Configuration Manager product report
 

Also Known As

Infrared360
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as  JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.

Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.

Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work.  Within those spaces are only the objects and resources the user has been granted visibility.  Role policy dictates permissions on those resources.

It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.                 

  *Kafka coming soon 

Avada Software

Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.

New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.

Microsoft
 

Sample Customers

USBank, Southwest Airlines, Visiting Nurse Services of New York, Aon Hewitt, Parker Hannifin,  Cantonal Bank of Zurich (ZKB), Hagemeyer NA, and many others
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Buyer's Guide
Avada Software Infrared360 vs. Microsoft Configuration Manager
April 2025
Free Report: Avada Software Infrared360 vs. Microsoft Configuration Manager
Find out what your peers are saying about Avada Software Infrared360 vs. Microsoft Configuration Manager and other solutions. Updated: April 2025.
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