Avaya Spaces vs Microsoft Teams comparison

Avaya and Microsoft are both solutions in the Enterprise Social Software category. Avaya is ranked #15 with an average rating of 8.0, while Microsoft is ranked #1 with an average rating of 8.4. Avaya holds a 0.8% mindshare in ESS, compared to Microsoft’s 11.7% mindshare. Additionally, 95% of Microsoft users are willing to recommend the solution.

Avaya Spaces

Read 2 Avaya Spaces reviews

82 Views
63 Comparison Views

0% willing to recommend

Microsoft Teams

Read 163 Microsoft Teams reviews

3,177 Views
1,249 Comparison Views

95% willing to recommend

Avaya Spaces

Microsoft Teams

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Avaya Spaces and Microsoft Teams based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Avaya Spaces vs. Microsoft Teams Report (Updated: January 2025).

Buyer's Guide

Avaya Spaces vs. Microsoft Teams

January 2025

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Avaya Spaces

Ranking in Enterprise Social Software

15th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Teams

Ranking in Enterprise Social Software

1st

Average Rating

8.2

Reviews Sentiment

7.9

Number of Reviews

163

Ranking in other categories

Virtual Meetings (4th)

Mindshare comparison

As of January 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 0.8%, down from 0.8% compared to the previous year. The mindshare of Microsoft Teams is 11.7%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Social Software

Featured Reviews

Karina Rivadeneira

Account Manager at Dacas

A collaborative tool with a good noise cancellation feature

We use it to conduct meetings because it is private. The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…

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Dhiman Majhi

Associate Network Engineer at NTT DATA, Inc.

Offers good background effects for video, and very light, smooth, and reliable

Compared to Zoom, which also requires a subscription-like Teams, Teams requires a stronger network for joining conversations and meetings. Ssometimes, there's lagging. Sometimes, there are call log issues. I think maybe the call log shows "bad network connection" even when the network is fine. Sometimes, if you have bad network connectivity, it shows automatically, and the call goes on hold. But when you're continuously in a meeting for one or two hours, screen sharing, or providing remote troubleshooting, sometimes the Teams call goes on hold. That might be something that needs improvement. So the lagging can be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."

"It is an excellent all-around communications tool that works well for business purposes."

"I find the chat and messaging system in Microsoft Teams the most valuable for productivity. We replaced Zoom and other video conferencing tools with Teams for internal and external video calls. Teams is now our standard tool for communication, handling both audio and video conference calls."

"The tool's integration with OneNote and Power BI is good. The current version of Microsoft Teams is significantly more user-friendly compared to previous versions. I find it easy to handle any user needs and provide assistance. The device installation process is straightforward, and configuring it for users is not complicated. This seamless and user-friendly experience makes it easy to connect with everyone."

"We didn't face any problems with the product's scalability. Scalability-wise, I rate the solution a ten out of ten."

"Communication is really easy to handle."

"Microsoft Teams is a scalable tool because it integrates with many other tools and different kinds of apps."

"The most valuable feature for me is the chat."

"The group chat is very good."

More Microsoft Teams pros

Cons

"The audio calling service needs to improve its quality."

"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."

"I would like to see Outlook options added to this solution."

"The solution's security feature needs enhancement for external collaborations with business partners and vendors."

"The solution's user interface could be improved because it initially looked complex."

"The only issue is sometimes, when I share my screen, and there's text on it, the compression can make it very blurry. If Teams could solve this problem so that text remains clear during screen sharing, that would be nice."

"Teams doesn't always sync to show as Do Not Disturb during Outlook meetings."

"Lacking in more complex hierarchies for files and teams."

"The solution should include features like scripting, meeting summarization, and automated notes."

"They should include AI features in the solution."

More Microsoft Teams cons

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."

"We don't have to pay for the solution."

"We are satisfied with the price of this solution."

"The solution's pricing is reasonable and I would rate it an eight out of ten."

"I would rate the solution's pricing a nine out of ten."

"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."

"The solution is part of enterprise Microsoft 365 licensing."

"The tool comes as part of the Office 365 bundle and you don't have to pay anything extra."

"We have a license needed to use Microsoft Teams."

More Microsoft Teams pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Educational Organization

72%

Financial Services Firm

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Avaya Spaces?

The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features.

See all answers

What is your experience regarding pricing and costs for Avaya Spaces?

The license grants you a subscription and costs about $120. I am not aware of additional costs.

See all answers

What needs improvement with Avaya Spaces?

The audio calling service needs to improve its quality.

See all answers

What do you like most about Microsoft Teams?

The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.

See all answers

What is your experience regarding pricing and costs for Microsoft Teams?

I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...

See all answers

What needs improvement with Microsoft Teams?

Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.

See all answers

Comparisons

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Product Reports

Buyer's Guide

Enterprise Social Software

December 2024

Download Avaya Spaces product report

Buyer's Guide

Microsoft Teams

January 2025

Download Microsoft Teams product report

Also Known As

Avaya Cloud Application Link

MS Teams

Learn More

Avaya

Microsoft

Overview

The nature of work is ever changing. Right now, it’s more fast-paced, less predictable. Avaya Spaces is how to handle your usual tasks, but also the unplanned and new-priority work that arrives nearly every day. Work from anywhere and still show up.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.

We do business in 170 countries and are made up of 114,000 passionate employees dedicated to fulfilling our mission of helping you and your organization achieve more.

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global

Honeywll, AIRFRANCE, AccuWeather, Lilly

Buyer's Guide

Avaya Spaces vs. Microsoft Teams

January 2025

Free Report: Avaya Spaces vs. Microsoft Teams

Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: January 2025.

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See our Avaya Spaces vs. Microsoft Teams report.

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