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Avaya Spaces vs Microsoft Teams comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya Spaces
Ranking in Enterprise Social Software
16th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Microsoft Teams
Ranking in Enterprise Social Software
1st
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
166
Ranking in other categories
Virtual Meetings (4th)
 

Mindshare comparison

As of April 2025, in the Enterprise Social Software category, the mindshare of Avaya Spaces is 0.7%, down from 0.8% compared to the previous year. The mindshare of Microsoft Teams is 12.7%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Karina Rivadeneira - PeerSpot reviewer
A collaborative tool with a good noise cancellation feature
We use it to conduct meetings because it is private.  The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features. The application also provides notices to everyone at the same time. You can easily use it on your phone, so it's a very…
Arun Srivastav - PeerSpot reviewer
Seamless presentation and collaboration enhance organizational productivity
There are three main areas for improvement: Firstly, AI capabilities should be integrated into Microsoft Teams to provide better transcript services and offer multiple language support. Secondly, it should allow participants to remain visible during presentations, enhancing interaction. Lastly, it needs broader integration capabilities with other products, like Salesforce ( /vendors/salesforce ), which is currently limited.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features."
"We use the solution for document sharing, video conferencing, instant messaging, and file sharing."
"I find using Jira to create and share files within the channels very convenient. We can add simple things like spreadsheets or whiteboards to a channel, and all the sharing is done automatically. For example, when working on a project, I start a new channel, and everyone knows to go there to find all our documentation."
"The mobile app really enabled us to connect meetings on the go from anywhere."
"The most valuable feature is the ability to collaborate."
"The recording function, the transcript function, the chat function, the live caption function, and the setting up of groups to share documents are useful features of Microsoft Teams."
"You can add teams to a conversation. You can create reports, project plans, or many other things based on Microsoft solutions. It has improved communication between teams and within each team."
"The most valuable feature for us was instant messaging."
"It is a stable solution."
"The installation is very, very easy."
 

Cons

"The audio calling service needs to improve its quality."
"There were some additional features coming up, as they informed us through email. But we didn't get any update on them."
"The solution should include features like scripting, meeting summarization, and automated notes."
"I would like to get more frequent updates, and the solution’s stability could be improved."
"The biggest issue with Microsoft Teams is switching identities, especially when communicating with external organizations."
"Whiteboard should be standard rather than an app."
"I'd like to see better document-sharing capabilities. Sharing multiple documents during a meeting can take time, especially on Mac. On Windows, you can switch shared content on the fly, but on Mac, I often have to stop sharing and then choose another window to share."
"They could enhance the product's stability and integration features."
"Microsoft Teams does not have any features that Zoom, Skype, or Webex don't already have."
"Sometimes, extracting the older version of a file takes a few minutes."
 

Pricing and Cost Advice

"The license grants you a subscription and costs about $120. I am not aware of additional costs."
"Its pricing is reasonable."
"There is a need to pay for the licensing... I know that the payments are made on a yearly basis...There are no extra costs in addition to the standard licensing."
"It is the standard license which is part of many Office packets."
"The solution is part of enterprise Microsoft 365 licensing."
"The solution is expensive and I would rate it a nine out of ten."
"If you have content that requires more security and you want to use it in a more secure manner, with more protection, then it will come at a higher cost."
"Microsoft Teams is a cheap solution because it's included in the Microsoft 365 suite."
"Microsoft Teams is expensive compared to other solutions."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
72%
Financial Services Firm
7%
Government
3%
Computer Software Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Avaya Spaces?
The microphone's noise cancellation and static feature that record a human's voice are some of the most valuable features.
What is your experience regarding pricing and costs for Avaya Spaces?
The license grants you a subscription and costs about $120. I am not aware of additional costs.
What needs improvement with Avaya Spaces?
The audio calling service needs to improve its quality.
What do you like most about Microsoft Teams?
The most valuable feature of Microsoft Teams for us is the ability to share files from OneDrive seamlessly.
What is your experience regarding pricing and costs for Microsoft Teams?
I’m unsure about the exact cost, but I believe it’s reasonable. Using Teams for collaboration, video conferencing, and messaging helps save costs, especially for communicating with third-party comp...
What needs improvement with Microsoft Teams?
Improvements could be made in utilizing AI features, such as getting a transcript of meetings. During my usage, there were no AI features available.
 

Comparisons

No data available
 

Also Known As

Avaya Cloud Application Link
MS Teams
 

Overview

 

Sample Customers

Stop Soldier Suicide, British Columbia Ski Resort, Helse Vest, Spital Limmattal, Conduit Global
Honeywll, AIRFRANCE, AccuWeather, Lilly
Find out what your peers are saying about Avaya Spaces vs. Microsoft Teams and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.