AWS Config vs BigFix comparison

Amazon Web Services (AWS) and HCLSoftware are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #18 with an average rating of 8.0, while HCLSoftware is ranked #9 with an average rating of 8.3. Amazon Web Services (AWS) holds a 2.3% mindshare in CM, compared to HCLSoftware ’s 5.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 97% of HCLSoftware users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

BigFix and AWS Config compete in the area of IT management and cloud infrastructure governance. BigFix seems to have the upper hand in endpoint and device management while AWS Config excels in cloud-native integration and scalability.

Features: BigFix is robust in patch management, endpoint security, and automation tailored for enterprise IT management. AWS Config offers comprehensive cloud resource monitoring, compliance management, and seamless integration with other AWS services.

Room for Improvement: BigFix could benefit from a more modernized interface and enhanced reporting capabilities. AWS Config might improve in rule creation flexibility and richer integration with non-AWS resources. Both need to address different aspects to better meet modern IT demands.

Ease of Deployment and Customer Service: BigFix is noted for its straightforward deployment in on-premises setups and responsive customer support. AWS Config is praised for its integration with existing AWS services despite having a steeper learning curve for new users.

Pricing and ROI: BigFix has a higher initial setup cost but delivers substantial ROI through its comprehensive device management and automation. AWS Config offers a flexible pricing model that scales with usage, providing cost savings in dynamic cloud environments.

To learn more, read our detailed AWS Config vs. BigFix Report (Updated: April 2026).

Buyer's Guide

AWS Config vs. BigFix

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.1%, down from 10.2% compared to the previous year. The mindshare of AWS Config is 2.3%, up from 1.7% compared to the previous year. The mindshare of BigFix is 5.2%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.1%
BigFix	5.2%
AWS Config	2.3%
Other	86.4%

Configuration Management

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Dineshkumar Thulasiraman

Cloud Engineer at cloudifyops

Useful for vulnerability scanning and data encryption

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.

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Anish_Mishra

RPA Developer at Hexaware Technologies Limited

Successfully manage endpoint security and compliance while facing integration challenges

I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."

"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."

"There has been a noticeable increase in productivity for both my organization and clients."

"It helps us manage user certificates."

"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."

"It's really easy to access."

"I have no issues with the scalability and ability to expand Microsoft Intune."

"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."

More Microsoft Intune pros

"The scalability is a ten out of ten."

"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."

"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."

"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."

"Installing the instances and performing upgrades is smooth and clean."

"The solution is scalable and provides over 100 rules."

"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."

"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has been a benefit to my organization."

"Servers are patched more consistently than they have been previously."

"Support is very awesome. Every time we have needed something from technical support, they have been on top of everything with a very quick turnaround in the issues that we've had with the product."

"The most valuable feature of BigFix is the reporting tool and patching Windows."

"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."

"The solution has many useful features. Its main advantage is simplicity - you can do everything from one console, regardless of the task. It supports many operating systems and is scalable to up to 250,000 clients."

"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."

"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."

More BigFix pros

Cons

"I've dealt with Microsoft way too many times, and needless to say, I'm not too fond of Microsoft support most of the time."

"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."

"Packages on different identity provider platforms that are not supported present challenges for package installation."

"Technical support is not that great."

"Intune is not the most user-friendly mobile device management platform available."

"We are facing issues with Apple products. With macOS and iOS, there are some difficulties with the updates because we cannot get full control of Apple products. In the case of Windows, it is fine, but in the case of Apple, we have some difficulties. We cannot control everything through Intune."

"The configuration and pricing can be improved."

"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."

More Microsoft Intune cons

"The solution is missing a configuration that can assist us when writing our programming languages."

"There is room for improvement in built-in tools, they are not up to the mark."

"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

"Improvements are needed as per customer requirements."

"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."

"Improvements can be made when it comes to in-place and OS upgrades."

"I would like to see the Self Service section made more user-friendly."

"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."

"We need a much better multi-tenant option."

"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."

"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work."

"A major feature that I think they need to add to Detect is application whitelisting."

More BigFix cons

Pricing and Cost Advice

"The price for Intune is fair."

"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"I am satisfied with the pricing."

"Microsoft Intune is not cost-effective as a standalone product."

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"It is expensive. The cost depends on the license that we choose."

More Microsoft Intune pricing and cost advice

"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."

"The solution charges us per hour. There's no license."

"The license is subscription-based."

"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."

"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."

"It might be about $23 a client."

"The price of BigFix could be lower. However, I am always seeking a lower price."

"The cost is slightly high."

"I can estimate the reduced cost of servers maintenance to approximatively $500,000."

More BigFix pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

24%

Comms Service Provider

10%

Manufacturing Company

Construction Company

Financial Services Firm

13%

Manufacturing Company

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	126
Midsize Enterprise	55
Large Enterprise	168

No data available

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What needs improvement with AWS Config?

Improvements are needed as per customer requirements.

See all answers

What is your primary use case for AWS Config?

I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...

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What advice do you have for others considering AWS Config?

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS ...

See all answers

What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...

See all answers

What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...

See all answers

What is your primary use case for BigFix?

I have been working at Tech Data for the last 12 plus years.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 9% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

AWS Systems Manager vs AWS Config

Compared 15% of the time

HashiCorp Terraform vs AWS Config

Compared 11% of the time

SolarWinds Server Configuration Monitor vs AWS Config

Compared 10% of the time

CloudBees vs AWS Config

Compared 7% of the time

Spring Cloud vs AWS Config

Compared 6% of the time

More AWS Config Competitors

Tanium vs BigFix

Compared 6% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 5% of the time

Microsoft Configuration Manager vs BigFix

Compared 5% of the time

Chef vs BigFix

Compared 3% of the time

NinjaOne vs BigFix

Compared 3% of the time

More BigFix Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

April 2026

Download AWS Config product report

Buyer's Guide

BigFix

April 2026

Download BigFix product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Tivoli Endpoint Manager

Interactive Demo

Demo not available

Microsoft

Demo not available

Amazon Web Services (AWS)

HCLSoftware

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

Amazon Web Services (AWS)

HCL BigFix is a Unified Endpoint Management and automation platform that reduces risk, cost, and complexity in enterprise IT environments, managing 155M+ endpoints.

BigFix provides centralized management, security, and remediation for diverse IT infrastructures. It integrates infrastructural security, endpoint remediation, and digital employee experience automation. Built on a single-agent architecture, it ensures seamless policy enforcement across on-premises, hybrid, and multi-cloud environments. Organizations benefit by managing nearly 100 operating system variants through a unified platform, ensuring compliance and operational resilience. BigFix supports stringent regulatory requirements, making it suitable for highly regulated industries and public-sector environments.

What are BigFix's most important features?

Patch Management: Deploy patches across multiple OSs efficiently.
Integration: Works with leading vulnerability scanners like Tenable and Rapid7.
Central Console: Provides real-time capabilities and customization via APIs.
Automation & Inventory: Manages desktops and servers, offering detailed reporting.
Multi-Platform Support: Facilitates seamless patch deployment and monitoring.

What benefits or ROI can users expect?

Cost Reduction: Minimizes labor through automation and intelligent workflows.
Security Compliance: Ensures adherence to industry regulations and standards.
Scalability: Supports large enterprises with expansive endpoint management.
Operational Efficiency: Reduces tool sprawl and simplifies management tasks.

In industries like telecom and finance, BigFix is used for automated patch management, software distribution, and security compliance. Companies leverage it for endpoint management and inventory tracking. It integrates with tools like ILMT to enhance endpoint data collection, aiding compliance and application deployment.

HCLSoftware

Sample Customers

Mitchells and Buzzers, Callaway

Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Buyer's Guide

AWS Config vs. BigFix

April 2026

Free Report: AWS Config vs. BigFix

Find out what your peers are saying about AWS Config vs. BigFix and other solutions. Updated: April 2026.

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