AWS Config vs BigFix comparison

Amazon Web Services (AWS) and HCLSoftware are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #18 with an average rating of 8.0, while HCLSoftware is ranked #9 with an average rating of 8.3. Amazon Web Services (AWS) holds a 2.3% mindshare in CM, compared to HCLSoftware ’s 5.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 97% of HCLSoftware users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

BigFix and AWS Config compete in the area of IT management and cloud infrastructure governance. BigFix seems to have the upper hand in endpoint and device management while AWS Config excels in cloud-native integration and scalability.

Features: BigFix is robust in patch management, endpoint security, and automation tailored for enterprise IT management. AWS Config offers comprehensive cloud resource monitoring, compliance management, and seamless integration with other AWS services.

Room for Improvement: BigFix could benefit from a more modernized interface and enhanced reporting capabilities. AWS Config might improve in rule creation flexibility and richer integration with non-AWS resources. Both need to address different aspects to better meet modern IT demands.

Ease of Deployment and Customer Service: BigFix is noted for its straightforward deployment in on-premises setups and responsive customer support. AWS Config is praised for its integration with existing AWS services despite having a steeper learning curve for new users.

Pricing and ROI: BigFix has a higher initial setup cost but delivers substantial ROI through its comprehensive device management and automation. AWS Config offers a flexible pricing model that scales with usage, providing cost savings in dynamic cloud environments.

To learn more, read our detailed AWS Config vs. BigFix Report (Updated: April 2026).

Buyer's Guide

AWS Config vs. BigFix

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.1%, down from 10.2% compared to the previous year. The mindshare of AWS Config is 2.3%, up from 1.7% compared to the previous year. The mindshare of BigFix is 5.2%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.1%
BigFix	5.2%
AWS Config	2.3%
Other	86.4%

Configuration Management

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Dineshkumar Thulasiraman

Cloud Engineer at cloudifyops

Useful for vulnerability scanning and data encryption

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.

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Anish_Mishra

RPA Developer at Hexaware Technologies Limited

Successfully manage endpoint security and compliance while facing integration challenges

I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For our customer, it meant no on-premise systems configuration infrastructure or identity management services were required."

"Intune makes it possible for us to reach all the endpoints and have them protected at all times."

"The solution has reduced the risk of security breaches by 30%."

"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."

"First of all, the integration with the rest of Microsoft's products is a major win."

"Implementing Microsoft Intune is easy."

"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

More Microsoft Intune pros

"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."

"The scalability is a ten out of ten."

"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."

"The solution is scalable and provides over 100 rules."

"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."

"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."

"Installing the instances and performing upgrades is smooth and clean."

"The most valuable feature of BigFix is the reporting tool and patching Windows."

"BigFix is reliable and stable, it is perfect."

"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."

"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."

"The software is dynamic enough that there is very little that you cannot manage remotely."

"I would recommend this solution to others."

"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."

"Vulnerability scanning and patch automation."

More BigFix pros

Cons

"In terms of the admin experience, it is straightforward, but the Windows enrollment experience could be improved. Sometimes, for enrollment, we have to reset devices and re-enroll them."

"Reporting needs improvement."

"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."

"Yes, there are a couple of issues with stability."

"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."

"The technical support from Microsoft is not good, they take a long time to respond to a case and they do not update you on what is happening on a case."

"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."

"The product needs to upgrade itself when the server is overloaded."

More Microsoft Intune cons

"There is room for improvement in built-in tools, they are not up to the mark."

"Improvements are needed as per customer requirements."

"The solution is missing a configuration that can assist us when writing our programming languages."

"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

"The solution is missing a configuration that can assist us when writing our programming languages."

"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."

"A large infrastructure is required to implement BigFix for a medium-sized organization."

"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."

"I would like to see more integration with external data."

"I would like to see different types of reporting and the ability to integrate closer with the cloud."

"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."

"Its pricing should be improved. It is too costly."

"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."

More BigFix cons

Pricing and Cost Advice

"I rate Intune five out of 10 for pricing. It's expensive."

"Microsoft's licensing is more flexible and adaptive than its competitors."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"Even if they charge a premium, they aim to provide equal value."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"I have no comment on pricing of the solution."

More Microsoft Intune pricing and cost advice

"The solution charges us per hour. There's no license."

"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."

"The price of the solution is high. There are not any additional fees from the standard license."

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."

"Its price is very reasonable."

"The cost is slightly high."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."

"The price of BigFix could be lower. However, I am always seeking a lower price."

"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."

More BigFix pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

24%

Comms Service Provider

10%

Manufacturing Company

Construction Company

Financial Services Firm

13%

Manufacturing Company

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	126
Midsize Enterprise	55
Large Enterprise	168

No data available

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What needs improvement with AWS Config?

Improvements are needed as per customer requirements.

See all answers

What is your primary use case for AWS Config?

I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...

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What advice do you have for others considering AWS Config?

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS ...

See all answers

What do you like most about BigFix?

The most valuable features of the solution are Windows patching and the hardware and software inventory.

See all answers

What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...

See all answers

What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 9% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

AWS Systems Manager vs AWS Config

Compared 16% of the time

HashiCorp Terraform vs AWS Config

Compared 12% of the time

SolarWinds Server Configuration Monitor vs AWS Config

Compared 10% of the time

CloudBees vs AWS Config

Compared 8% of the time

Spring Cloud vs AWS Config

Compared 7% of the time

More AWS Config Competitors

Tanium vs BigFix

Compared 6% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 5% of the time

Microsoft Configuration Manager vs BigFix

Compared 5% of the time

Chef vs BigFix

Compared 3% of the time

NinjaOne vs BigFix

Compared 3% of the time

More BigFix Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

March 2026

Download AWS Config product report

Buyer's Guide

BigFix

April 2026

Download BigFix product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Tivoli Endpoint Manager

Interactive Demo

Demo not available

Microsoft

Demo not available

Amazon Web Services (AWS)

HCLSoftware

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

Amazon Web Services (AWS)

HCL BigFix is a Unified Endpoint Management and automation platform that reduces risk, cost, and complexity in enterprise IT environments, managing 155M+ endpoints.

BigFix provides centralized management, security, and remediation for diverse IT infrastructures. It integrates infrastructural security, endpoint remediation, and digital employee experience automation. Built on a single-agent architecture, it ensures seamless policy enforcement across on-premises, hybrid, and multi-cloud environments. Organizations benefit by managing nearly 100 operating system variants through a unified platform, ensuring compliance and operational resilience. BigFix supports stringent regulatory requirements, making it suitable for highly regulated industries and public-sector environments.

What are BigFix's most important features?

Patch Management: Deploy patches across multiple OSs efficiently.
Integration: Works with leading vulnerability scanners like Tenable and Rapid7.
Central Console: Provides real-time capabilities and customization via APIs.
Automation & Inventory: Manages desktops and servers, offering detailed reporting.
Multi-Platform Support: Facilitates seamless patch deployment and monitoring.

What benefits or ROI can users expect?

Cost Reduction: Minimizes labor through automation and intelligent workflows.
Security Compliance: Ensures adherence to industry regulations and standards.
Scalability: Supports large enterprises with expansive endpoint management.
Operational Efficiency: Reduces tool sprawl and simplifies management tasks.

In industries like telecom and finance, BigFix is used for automated patch management, software distribution, and security compliance. Companies leverage it for endpoint management and inventory tracking. It integrates with tools like ILMT to enhance endpoint data collection, aiding compliance and application deployment.

HCLSoftware

Sample Customers

Mitchells and Buzzers, Callaway

Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Buyer's Guide

AWS Config vs. BigFix

April 2026

Free Report: AWS Config vs. BigFix

Find out what your peers are saying about AWS Config vs. BigFix and other solutions. Updated: April 2026.

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