AWS Config vs BigFix comparison

Amazon Web Services (AWS) and HCLSoftware are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #18 with an average rating of 8.0, while HCLSoftware is ranked #9 with an average rating of 8.3. Amazon Web Services (AWS) holds a 2.3% mindshare in CM, compared to HCLSoftware ’s 5.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 97% of HCLSoftware users who would recommend it.

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Executive SummaryUpdated on Sep 16, 2024

BigFix and AWS Config compete in the area of IT management and cloud infrastructure governance. BigFix seems to have the upper hand in endpoint and device management while AWS Config excels in cloud-native integration and scalability.

Features: BigFix is robust in patch management, endpoint security, and automation tailored for enterprise IT management. AWS Config offers comprehensive cloud resource monitoring, compliance management, and seamless integration with other AWS services.

Room for Improvement: BigFix could benefit from a more modernized interface and enhanced reporting capabilities. AWS Config might improve in rule creation flexibility and richer integration with non-AWS resources. Both need to address different aspects to better meet modern IT demands.

Ease of Deployment and Customer Service: BigFix is noted for its straightforward deployment in on-premises setups and responsive customer support. AWS Config is praised for its integration with existing AWS services despite having a steeper learning curve for new users.

Pricing and ROI: BigFix has a higher initial setup cost but delivers substantial ROI through its comprehensive device management and automation. AWS Config offers a flexible pricing model that scales with usage, providing cost savings in dynamic cloud environments.

To learn more, read our detailed AWS Config vs. BigFix Report (Updated: April 2026).

Buyer's Guide

AWS Config vs. BigFix

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of April 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.1%, down from 10.2% compared to the previous year. The mindshare of AWS Config is 2.3%, up from 1.7% compared to the previous year. The mindshare of BigFix is 5.2%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	6.1%
BigFix	5.2%
AWS Config	2.3%
Other	86.4%

Configuration Management

Featured Reviews

AkashKamble

Sr MacOS specialist engineer at Cyber24

Enables management of multiple operating systems with a single license

The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.

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Dineshkumar Thulasiraman

Cloud Engineer at cloudifyops

Useful for vulnerability scanning and data encryption

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.

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Anish_Mishra

RPA Developer at Hexaware Technologies Limited

Successfully manage endpoint security and compliance while facing integration challenges

I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Autopilot is the most valuable feature."

"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."

"Intune is a very good product and everything is cloud-based, and it provides a very simple unified platform to manage everything from the single management console."

"The ability to switch between Affinity and non-Affinity enrollment is great."

"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."

"Without Microsoft Intune, it would be extremely challenging, if not impossible, for a large company to send out computers to users and have them set up and ready to use right out of the box in a remote location."

"This product allows us to restrict users who have access to the system, or to Office 365."

"Intune reduces the load on our on-prem Active Directory by having everything go to one Intune panel, so we can configure group policies, deploy applications, and manage devices, and it has really improved our operations."

More Microsoft Intune pros

"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."

"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."

"The solution is scalable and provides over 100 rules."

"Installing the instances and performing upgrades is smooth and clean."

"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."

"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."

"The scalability is a ten out of ten."

"Using BigFix and the automation we built we've been able to reduce patch time from three hours and 37 minutes on average to less than twenty minutes per server."

"BigFix is value for money - You get a simple, robust, dynamic and very powerful solution for a very reasonable price."

"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."

"It covers multiple operating systems and helps with patch management."

"IBM BigFix is one of the easiest client management tools to install."

"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."

"It's easy to use, not complicated."

"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."

More BigFix pros

Cons

"For autopilot, there should be more granularity on the settings that they offer at this stage."

"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."

"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."

"Microsoft Intune could be improved by adding short video tutorials or direct links to Microsoft articles in the information button."

"It would be great to see on-premises mailboxes and for the solution to have geofencing capabilities."

"Integrating certain group policies can be challenging and may necessitate using on-premises systems to integrate them with Microsoft Intune."

"The support is not very good. It's very poor."

"The solution does require maintenance, and it is complex to maintain, especially regarding updates, patching, and releases."

More Microsoft Intune cons

"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."

"The solution is missing a configuration that can assist us when writing our programming languages."

"There is room for improvement in built-in tools, they are not up to the mark."

"Improvements are needed as per customer requirements."

"The solution is missing a configuration that can assist us when writing our programming languages."

"I would like to see the Self Service section made more user-friendly."

"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."

"I'm looking for them to make big web UI improvements."

"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."

"We need a much better multi-tenant option."

"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""

"Technical support is getting better. About five years ago, it was horrible."

"I want to see a solution for being able to deploy automated software to a Mac running OS X 10.13, something that's going to deal with kernel exceptions and answering prompts for user permissions for data folders and whatnot. They need to really streamline and automate the Mac software deployment."

More BigFix cons

Pricing and Cost Advice

"It is not expensive."

"Every customer used to purchase licenses based on their needs."

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."

"The product is expensive."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"It's affordable for the protection it gives. There are no additional costs."

"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."

"No one can compete with Microsoft when it comes to price, and the features it is offering."

More Microsoft Intune pricing and cost advice

"The solution charges us per hour. There's no license."

"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."

"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."

"The cost is slightly high."

"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."

"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."

"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."

"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."

More BigFix pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Government

Financial Services Firm

24%

Comms Service Provider

10%

Manufacturing Company

Construction Company

Financial Services Firm

13%

Manufacturing Company

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	126
Midsize Enterprise	55
Large Enterprise	168

No data available

By reviewers
Company Size	Count
Small Business	30
Midsize Enterprise	12
Large Enterprise	67

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What needs improvement with AWS Config?

Improvements are needed as per customer requirements.

See all answers

What is your primary use case for AWS Config?

I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...

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What advice do you have for others considering AWS Config?

AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS ...

See all answers

What is your experience regarding pricing and costs for BigFix?

The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...

See all answers

What needs improvement with BigFix?

I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...

See all answers

What is your primary use case for BigFix?

I have been working at Tech Data for the last 12 plus years.

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 9% of the time

IBM MaaS360 vs Microsoft Intune

Compared 8% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

More Microsoft Intune Competitors

AWS Systems Manager vs AWS Config

Compared 16% of the time

HashiCorp Terraform vs AWS Config

Compared 11% of the time

SolarWinds Server Configuration Monitor vs AWS Config

Compared 10% of the time

CloudBees vs AWS Config

Compared 7% of the time

Spring Cloud vs AWS Config

Compared 6% of the time

More AWS Config Competitors

Tanium vs BigFix

Compared 6% of the time

Red Hat Ansible Automation Platform vs BigFix

Compared 5% of the time

Microsoft Configuration Manager vs BigFix

Compared 5% of the time

Chef vs BigFix

Compared 3% of the time

NinjaOne vs BigFix

Compared 3% of the time

More BigFix Competitors

Product Reports

Buyer's Guide

Microsoft Intune

March 2026

Download Microsoft Intune product report

Buyer's Guide

Configuration Management

April 2026

Download AWS Config product report

Buyer's Guide

BigFix

April 2026

Download BigFix product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

Tivoli Endpoint Manager

Interactive Demo

Demo not available

Microsoft

Demo not available

Amazon Web Services (AWS)

HCLSoftware

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

AWS Config is a service that enables you to assess, audit, and evaluate the configurations of your AWS resources. Config continuously monitors and records your AWS resource configurations and allows you to automate the evaluation of recorded configurations against desired configurations. With Config, you can review changes in configurations and relationships between AWS resources, dive into detailed resource configuration histories, and determine your overall compliance against the configurations specified in your internal guidelines. This enables you to simplify compliance auditing, security analysis, change management, and operational troubleshooting.

Amazon Web Services (AWS)

HCL BigFix is a Unified Endpoint Management and automation platform that reduces risk, cost, and complexity in enterprise IT environments, managing 155M+ endpoints.

BigFix provides centralized management, security, and remediation for diverse IT infrastructures. It integrates infrastructural security, endpoint remediation, and digital employee experience automation. Built on a single-agent architecture, it ensures seamless policy enforcement across on-premises, hybrid, and multi-cloud environments. Organizations benefit by managing nearly 100 operating system variants through a unified platform, ensuring compliance and operational resilience. BigFix supports stringent regulatory requirements, making it suitable for highly regulated industries and public-sector environments.

What are BigFix's most important features?

Patch Management: Deploy patches across multiple OSs efficiently.
Integration: Works with leading vulnerability scanners like Tenable and Rapid7.
Central Console: Provides real-time capabilities and customization via APIs.
Automation & Inventory: Manages desktops and servers, offering detailed reporting.
Multi-Platform Support: Facilitates seamless patch deployment and monitoring.

What benefits or ROI can users expect?

Cost Reduction: Minimizes labor through automation and intelligent workflows.
Security Compliance: Ensures adherence to industry regulations and standards.
Scalability: Supports large enterprises with expansive endpoint management.
Operational Efficiency: Reduces tool sprawl and simplifies management tasks.

In industries like telecom and finance, BigFix is used for automated patch management, software distribution, and security compliance. Companies leverage it for endpoint management and inventory tracking. It integrates with tools like ILMT to enhance endpoint data collection, aiding compliance and application deployment.

HCLSoftware

Sample Customers

Mitchells and Buzzers, Callaway

Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation

Buyer's Guide

AWS Config vs. BigFix

April 2026

Free Report: AWS Config vs. BigFix

Find out what your peers are saying about AWS Config vs. BigFix and other solutions. Updated: April 2026.

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