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AWS Config vs BigFix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
18th
Average Rating
9.0
Number of Reviews
4
Ranking in other categories
No ranking in other categories
BigFix
Ranking in Configuration Management
5th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
95
Ranking in other categories
Endpoint Protection Platform (EPP) (15th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
 

Mindshare comparison

As of November 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 11.8%, up from 10.1% compared to the previous year. The mindshare of AWS Config is 0.7%, up from 0.6% compared to the previous year. The mindshare of BigFix is 9.5%, up from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Gaurav Chandola - PeerSpot reviewer
Dec 22, 2022
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
Shashank N - PeerSpot reviewer
Jan 16, 2024
Can automatically fix configuration deviations, one-click deployment and compliance enforcement
It tracks configuration changes across all your AWS resources. Imagine it as a log of every tweak and setting alteration. This lets you build compliant policies based on desired configurations.  For example, if a server gets exposed publicly, Config flags it as a deviation from your baseline…
Bella Yakoby - PeerSpot reviewer
Aug 12, 2024
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"The most valuable feature of Intune is the user-friendly portal for end users."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"Autopilot is the most valuable feature."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"Intune's most valuable features are the device, compliance, and configuration policies."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"There has been a noticeable increase in productivity for both my organization and clients."
"The scalability is a ten out of ten."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"Installing the instances and performing upgrades is smooth and clean."
"The solution is scalable and provides over 100 rules."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"The most valuable feature is the patching."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"Vulnerability scanning and patch automation."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"Pre-packaged support for many third-party applications such as Adobe, Google, Mozilla, Sun (Java), WinZip, and others."
 

Cons

"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The mobile management is good for iPhone and iPad, but the Apple Mac management needs improvement. That is probably because Microsoft does not have low-level access to Apple Mac hardware. If you are doing basic things, it is okay, but if you want to image Apple Macs and do things like that, then Jamf is much better."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"Lacking in features such as Wi-Fi and network security."
"It needs incorporation of Knox, ZeroTouch, etc."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"The solution could improve its flexibility."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"Improvements are needed as per customer requirements."
"There is room for improvement in built-in tools, they are not up to the mark."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"BigFix should improve its compatibility with other platforms, such as Linux."
"Its pricing should be improved. It is too costly."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
 

Pricing and Cost Advice

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"We use Defender ATP and E5 licenses."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"The solution charges us per hour. There's no license."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"Its price is very reasonable."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The price of BigFix could be lower. However, I am always seeking a lower price."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
Financial Services Firm
24%
Government
11%
Healthcare Company
8%
Photography Company
7%
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about AWS Config?
The initial setup is super easy, it takes like two minutes. Literally a one-click deployment.
What needs improvement with AWS Config?
Improvements are needed as per customer requirements.
What is your primary use case for AWS Config?
It tracks configuration changes across all your AWS resources. Imagine it as a log of every tweak and setting alterat...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements coul...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Tivoli Endpoint Manager
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about AWS Config vs. BigFix and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.