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AWS Config vs BigFix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
354
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (29th), Patch Management (8th), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of May 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 5.4%, down from 10.3% compared to the previous year. The mindshare of AWS Config is 2.1%, up from 1.9% compared to the previous year. The mindshare of BigFix is 5.2%, down from 9.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
BigFix5.2%
AWS Config2.1%
Other87.3%
Configuration Management
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Dineshkumar Thulasiraman - PeerSpot reviewer
Cloud Engineer at cloudifyops
Useful for vulnerability scanning and data encryption
AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The core management feature in Intune is invaluable to us, especially considering the challenges we often face with System Center when pushing external updates."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"I like how Microsoft Intune lets me lock down the email profile and make it accessible only on certain devices."
"The best feature of Microsoft Intune is that it managed the endpoints."
"Technical support has been helpful and responsive and we are happy with the level of service on offer."
"Comparing this to having an endpoint management solution, the efficiency gain may be up to 80%."
"Autopilot is the most valuable feature."
"Microsoft Intune is a very effective solution from my understanding, and I definitely would recommend it."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"Installing the instances and performing upgrades is smooth and clean."
"The scalability is a ten out of ten."
"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"BigFix has helped us to compress our patch cycles, reducing the work from thirty to forty people to just one to two people while also improving central patching and software spend through better data."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"BigFix has helped us in improving the overall endpoint posture and lifecycle management of the workstations as well as applications."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them."
 

Cons

"The pricing can be expensive if you are not combining it with other products."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"Lacking ability to leverage more iOS device management internally."
"The current Intune reporting functionality could benefit from some improvements."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"Improvements are needed as per customer requirements."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The solution is missing a configuration that can assist us when writing our programming languages."
"There is room for improvement in built-in tools, they are not up to the mark."
"The product lacks AI, ML, and IIT."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"Web reports. The interface for web reports is still pretty basic, and really hasn't changed in the seven years that we've had the product, so that would be one thing that would be really nice."
"I'd like to see better API integration with BigFix."
"We are looking for better images for third-party operations like article databases, for example, other article application servers, and the SAP applications."
"I would like to see integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."
 

Pricing and Cost Advice

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"Intune is included with our F3 and E5 licenses."
"I have no comment on pricing of the solution."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"The solution charges us per hour. There's no license."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"Its price is very reasonable."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"The price is reasonable, but our customers find it expensive."
"The price is very fair."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
23%
Comms Service Provider
10%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business148
Midsize Enterprise60
Large Enterprise177
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
Improvements are needed as per customer requirements.
What is your primary use case for AWS Config?
I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...
What advice do you have for others considering AWS Config?
AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS ...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Tivoli Endpoint Manager
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about AWS Config vs. BigFix and other solutions. Updated: April 2026.
893,164 professionals have used our research since 2012.