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AWS Config vs BigFix comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
343
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
AWS Config
Ranking in Configuration Management
18th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
BigFix
Ranking in Configuration Management
9th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Endpoint Protection Platform (EPP) (33rd), Patch Management (9th), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of April 2026, in the Configuration Management category, the mindshare of Microsoft Intune is 6.1%, down from 10.2% compared to the previous year. The mindshare of AWS Config is 2.3%, up from 1.7% compared to the previous year. The mindshare of BigFix is 5.2%, down from 9.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.1%
BigFix5.2%
AWS Config2.3%
Other86.4%
Configuration Management
 

Featured Reviews

Abhinandan Yadav - PeerSpot reviewer
Network Security Engineer at Arrow PC Network Pvt Ltd
Modern endpoint management has transformed onboarding and strengthened remote security controls
The features of Microsoft Intune are straightforward, including Windows Autopilot, zero-touch deployment, centralized device management, and conditional access security controls. Using zero-touch deployment and Windows Autopilot in Microsoft Intune has significantly improved my workflow and organization. New laptops are shipped directly to users with no IT handling needed, and there is no manual imaging or configuration required. These features have a real impact. They save hours of manual setup per device, reduce dependency on the IT team for basic provisioning, and ensure every system is configured consistently and securely. Microsoft Intune has positively impacted my organization by improving device management. Devices are managed from a single cloud console. It has reduced manual work for provisioning and configuration. It has faster onboarding using Autopilot. It has enhanced security posture through enforced compliance policies, encryption, antivirus, and password rules. Conditional access ensures only trusted devices can access resources. I have better support for remote users, as devices can be managed from anywhere with no dependency on office network or VPN for basic management. It has easy troubleshooting and policy updates.
Dineshkumar Thulasiraman - PeerSpot reviewer
Cloud Engineer at cloudifyops
Useful for vulnerability scanning and data encryption
AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS Config integrates with the existing security infrastructure of our company, and it is an easy process that is not at all complicated. AWS Config is a security product. The tool protects its users' resources and data from unauthorized access, security breaches, and threats. The product helps with data encryption. You can have your data on AWS KMS, which helps with data encryption. For areas like SSL/TLS encryption, the tool offers data protection between AWS services and endpoints. As I need to learn the components of the product, I rate the overall tool a seven out of ten.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"Endpoint Manager has been around the longest, it's survived, it's matured and it's the top dog in general."
"Remote Wipe and Autopilot is one of the best features."
"The Asset Management and Auto Pilot are valuable features."
"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"Intune is a good product for UEM, which is helpful for Windows 10 management."
"We handle the distribution software, collect metrics for app usage, and create policies to make the device compliant for Microsoft Intune."
"The solution is scalable and provides over 100 rules."
"The tracking, history logs, and security alert features are valuable because they are critical features that assist us."
"Installing the instances and performing upgrades is smooth and clean."
"AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources."
"The tool protects its users' resources and data from unauthorized access, security breaches, and threats."
"The scalability is a ten out of ten."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"Vulnerability scanning and patch automation."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"Switching to BigFix has alleviated that to a great degree and is now allowing our company to think ahead about how we can incorporate other pieces of BigFix that other solutions don't have integrated natively, so we can get five or six product sets out of BigFix as opposed to just a single product set on a solution that didn't even work to begin with."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"Ability to run custom reports and custom relevance."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
 

Cons

"Intune's areas for improvement revolve around security and certificate management."
"Each feature has a separate license, making logistics and cost management difficult if not strategically bundled together."
"I rate Microsoft support between six to eight. The support often involves third parties hired by Microsoft who are knowledgeable, but sometimes the help I receive is not adequate."
"When you have a pressing issue, there is a lack of response. I believe Microsoft support needs to work on the response aspect."
"My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure."
"Technical support is not that great."
"In future releases, I would like to see better integration with Apple products."
"There were several bugs with stability."
"There is room for improvement in built-in tools, they are not up to the mark."
"Improvements are needed as per customer requirements."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"The solution is missing a configuration that can assist us when writing our programming languages."
"The solution is missing a configuration that can assist us when writing our programming languages."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"The one feature that I would have like to see included (I know it is coming in the next release), is the block function of the newly announced BigFix Detect module."
"The technical support is usually pretty good. However, I had a ticket that stayed open for a couple of weeks which I didn't get a response to, and when we got the response it wasn't really good."
"The console interface is not friendly, and requires training before using it in production."
 

Pricing and Cost Advice

"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Even if they charge a premium, they aim to provide equal value."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"There is a license needed to use the solution and we are on an annual license."
"The solution charges us per hour. There's no license."
"It is a very expensive tool. AWS pricing for Config is not fixed and depends on your organization's size and complexity."
"Its price is very reasonable."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"It might be about $23 a client."
"We have a subscription-based contract with BigFix."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"The price is reasonable, but our customers find it expensive."
"The price is very fair."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
24%
Comms Service Provider
9%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business129
Midsize Enterprise55
Large Enterprise170
No data available
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with AWS Config?
Improvements are needed as per customer requirements.
What is your primary use case for AWS Config?
I use the solution in my company to check the vulnerabilities for all the resources, including tools like S3, EC2 Ins...
What advice do you have for others considering AWS Config?
AWS Config's dashboard improved our company's security as it helps with the vulnerability scanning of resources. AWS ...
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
Tivoli Endpoint Manager
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Flatiron, Prezi, iZettle, British Gas, Burt, Autodesk, FanDuel
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about AWS Config vs. BigFix and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.