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AWS Step Functions vs Bizagi comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
9.5
AWS Step Functions reduce development time and costs, enhance scalability and reliability, streamline workflows, and improve ROI.
Sentiment score
7.5
Bizagi users report a 20%-30% ROI, citing enhanced automation, cost savings, and increased efficiency, prompting upgrades.
 

Customer Service

Sentiment score
6.6
AWS Step Functions support is generally effective, especially for enterprise users, though experiences can vary for smaller organizations.
Sentiment score
7.1
Bizagi offers responsive customer support, though response speed varies, with premium plans mitigating delays; online resources aid accessibility.
The speed of reply and the content of their responses usually solve the problems that arise.
I use enterprise support, which is excellent, providing responses within fifteen minutes.
The toolset is very intuitive, so we didn’t need to contact their support much.
We cannot expect major customer support.
 

Scalability Issues

Sentiment score
7.6
AWS Step Functions is scalable and adaptable, efficiently handling high demand and diverse business needs for various users.
Sentiment score
6.6
Bizagi scales well with Azure cloud support, though price and server resources affect performance in large expansions.
They can handle multiple simultaneous requests effectively.
There is no direct scalability option.
If I rate scalability from one to ten, I would probably give it a six.
 

Stability Issues

Sentiment score
8.5
AWS Step Functions offers strong stability and reliability, ensuring uptime with contingency plans and integration of third-party services.
Sentiment score
7.0
Bizagi is generally reliable but experiences occasional freezes, slow loading, and performance issues, especially with large processes or updates.
If one zone fails, others handle the demand, ensuring high availability.
 

Room For Improvement

AWS Step Functions needs better data handling, integration, pricing clarity, and dynamic coding to improve performance and usability.
Bizagi struggles with performance, licensing complexity, and inadequate integrations, hindering workflow efficiency, collaboration, and user experience.
It would benefit from more integration with different applications or services.
For more mature environments, the integration to live systems is lacking, which affects its applicability.
Reporting capabilities can be improved more, and community support should be increased.
 

Setup Cost

AWS Step Functions pricing is complex and variable, with mixed reviews on cost-effectiveness and integration benefits.
Bizagi provides a free modeling version, pricier enterprise features, and cloud options; smaller organizations find it valuable.
Pricing for Step Functions is very cheap.
The cost is average, provided it is configured correctly.
Bizagi's pricing is very aggressive, and it was one of the reasons we chose it.
 

Valuable Features

AWS Step Functions simplify pipeline creation with integration, visualization, automation, and advanced workflows, enhancing application development and execution.
Bizagi offers an intuitive interface, robust automation, strong integration, and low-code environment, enhancing process management and visualization.
Step Functions provide seamless integration with AWS services, which enhances the speed of application development.
AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services.
It was particularly valuable for its integration capabilities, allowing for execution of scripts and data migration.
It is open source.
The user interface is very good, making it easy for business people to understand.
 

Categories and Ranking

AWS Step Functions
Ranking in Business Process Management (BPM)
12th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Workload Automation (13th)
Bizagi
Ranking in Business Process Management (BPM)
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
81
Ranking in other categories
Business Process Design (6th), Process Automation (8th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (4th), Process Mining (5th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 2.3%, down from 3.1% compared to the previous year. The mindshare of Bizagi is 6.5%, up from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Carlos Alberto Marangon - PeerSpot reviewer
Automate complex workflows with seamless AWS integration
Step Functions provide seamless integration with AWS services, which enhances the speed of application development. The JSON app launched recently allows us to define data execution more easily. The Standard Workflows feature includes error replay capabilities, which are crucial for efficient error management. The Amazon State Language (ASL) in JSON format facilitates workflow automation and accelerates the deployment of Step Functions.
Paparao Nadipineni - PeerSpot reviewer
Enables budget review efficiency with open source advantages and workflow orchestration
Definitely, right now, it is purely open source, and we don't have much community support. If they add a few more capabilities like AIML and DocGen AI, these features would be good. Reporting capabilities can be improved more, and community support should be increased. Otherwise, people cannot onboard that particular technology easily.
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
10%
Manufacturing Company
10%
Healthcare Company
6%
Financial Services Firm
14%
Computer Software Company
12%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon Step Functions?
The integration capability is easy, whereas building state machines is tricky.
What is your primary use case for Amazon Step Functions?
I use Step Functions for orchestrating several application workflows. Specifically, I often use Step Functions to automate processes requiring multiple steps and for application orchestration. I fo...
What advice do you have for others considering Amazon Step Functions?
Overall, I would rate AWS Step Functions at least nine out of ten. The technology is robust, but improving the payload size could enhance the product's utility further.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
 

Comparisons

 

Also Known As

Amazon Step Functions, Step Functions
No data available
 

Overview

 

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Find out what your peers are saying about AWS Step Functions vs. Bizagi and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.