

Azure Key Vault and One Identity Password Manager are prominent players in the security and data management space. Azure Key Vault tends to have the upper hand due to its advanced data protection and seamless integration capabilities with Azure services, making it a robust choice for regulated environments and extensive scalability.
Features:Azure Key Vault offers advanced data protection, ease of use, and scalability. It integrates seamlessly with Azure services, providing centralized storage and secure access control. One Identity Password Manager is recognized for self-service password reset capabilities, security policy enforcement, and integration with various authentication methods, which help in reducing help desk workloads and enhance security.
Room for Improvement:Azure Key Vault could enhance its security features, improve third-party integration, and offer better support for non-Microsoft cloud platforms. Key rotation and support responsiveness are also areas of concern. One Identity Password Manager could work on improving its user interface, offering more integration flexibility, and providing better support for cloud environments.
Ease of Deployment and Customer Service:Azure Key Vault is commonly used in public cloud environments and benefits from Microsoft's strong support network, though users sometimes find it challenging to reach the right experts. Customer service is highly rated but could improve on response speed. One Identity Password Manager is often deployed in on-premises or hybrid settings, offering deployment flexibility. Its support is reliable but could benefit from streamlined integration support.
Pricing and ROI:Azure Key Vault is considered an affordable solution with pay-as-you-go pricing that is competitive with services such as CyberArk, offering significant ROI by reducing internal development efforts. One Identity Password Manager’s pricing is competitive, especially with its perpetual licensing. Its cost-effectiveness is variable, depending on organizational size and needs. Azure's flexible cost management and extensive feature set enhance its cost-effectiveness, while One Identity is more sensitive to user count in pricing.
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
Technical support from Azure responds as quickly as possible without any delay.
I have a strong relationship with Microsoft since we are one of their best clients in Spain.
The skill level of the support staff is also questionable.
From a technical support perspective, the team is quite knowledgeable about the product.
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
My security area wants to rotate passwords every day, every week, or every month, depending on the services.
One of our certificates was not getting deployed, and during that time, the support team was unsure and had to connect with the back-end team for assistance.
The skill level of the support staff is also questionable.
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
I would classify it as low priced.
The pricing of Azure Key Vault is nominal, not that expensive.
We are planning to buy protection for Entra.
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
All secrets are in the Key Vault, and access is managed by the integrated management in ITT, which Azure provides to the services.
It also helps me increase my security posture and assists with regulatory and compliance requirements.
Since implementing Azure Key Vault, I have observed that instead of storing plain values, we can store them securely as and when required.
Self-service password reset is definitely the most valuable feature.
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
| Product | Mindshare (%) |
|---|---|
| Azure Key Vault | 12.9% |
| Password Manager by One Identity | 2.0% |
| Other | 85.1% |


| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 10 |
| Large Enterprise | 28 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
Azure Key Vault provides secure key management, secret storage, and encryption, ensuring data remains protected while integrating seamlessly with Azure services. It centralizes security credentials, facilitating management in both development and production environments.
Azure Key Vault is a robust choice for teams managing secure, automated access to credentials, secrets, and cryptographic keys. With its scalable access policies and automated key rotation, it simplifies identity access management and enhances compliance efforts. The platform’s ability to securely manage secrets while integrating with a wide range of Azure services is a notable advantage. While its user-friendly interface and regional availability are significant benefits, there is room for improvement in areas like ease of configuration, integration with third-party vendors, and overall cost-effectiveness. Suggestions for enhanced disaster recovery options and industry-specific use cases could expand its versatility further.
What are the key features of Azure Key Vault?In industries managing sensitive data such as finance, healthcare, and e-commerce, Azure Key Vault is crucial for maintaining compliance and protecting confidential information. By centralizing the management of security credentials, it supports the secure integration of applications and services, helping companies reduce risk while facilitating compliance with industry standards.
One Identity Password Manager offers a reliable self-service password reset and account unlock solution, enhancing security with strict password policies and multi-factor authentication. It integrates seamlessly with directory services, offering customization and language support for global users.
Organizations employ One Identity Password Manager to streamline password management, reduce IT workloads, and elevate security through strong password enforcement and identity verification. The tool is highly customizable, integrates with external systems, and ensures password synchronization across connected applications. Despite certain interface and mobile service limitations, it provides crucial features in self-service password tasks, aiding in operational efficiency through reduced support tickets.
What are One Identity Password Manager's key features?
Which benefits do users look for when evaluating One Identity Password Manager?
In the financial sector, One Identity Password Manager is instrumental in maintaining security compliance and audit readiness through strict password controls. Healthcare organizations benefit from its efficient management, crucial for ensuring healthcare staff can access systems quickly, supporting patient care. The corporate sector leverages its customization and multi-language features for seamless global operations.
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