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BackupAssist vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
63rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Veritas Backup Exec
Ranking in Backup and Recovery
28th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.3%
BackupAssist0.8%
Other97.9%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"Now that we are using the solution, we get notified online when our backups are done."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"Good open file option feature, SQL agent, and EM agent."
"The most valuable feature of Veritas Backup Exec is the ease of use."
"The most important part of any organization is the data, and when you do a backup, you want the data to be available whenever it is required, and Veritas offers a more predictable backup and recovery process."
"Veritas Backup Exec is fully compatible with different tape libraries."
"The Exchange restore is the most valuable feature; the restore granularity that the product offers is great, right down to the individual emails, saving a ton of time and effort for the admins and resulting in far less frustration for the end user, which equates to more time for admins to address more pressing issues and increases employee productivity."
"The most important feature is the ability to automatically backup and restore databases."
"When something goes down, and we need to restore data, the most used case is being able to restore it. Veritas Backup Exec allows you to restore down to the file level."
"It is a scalable product."
 

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"It stopped doing my backups after I did the last update on it."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"In the future I would like to see more support for Linux."
"The support from Veritas Backup Exec could improve. The support we receive is offsite, and at times when we have an issue, the person helping may be in a different time zone."
"One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability."
"It would be nice to improve the backup acceleration and the fast restoration required."
"The solution could improve by having better documentation."
"There were issues with stability, such as big issues/error messages when trying to restore SQL instances, Exchange datastores, or single files."
"Expanding is difficult because if I want to add, for example, a terabyte of data, then I have to buy a disk shelf and it will cost me a lot."
"Veritas Backup Exec's support services could be faster."
"The initial installation needs some effort."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"Pricing is similar, but they don´t offer the same options/technology."
"I think, at least for the price I've seen, it could be lower compared to other products."
"I rate the price of Veritas Backup Exec a four out of five."
"It has a good price-value ratio. Its price-value ratio is better than Veeam."
"The pricing can be improved."
"I would like to see a better licensing model. They changed it and it's just horrendous."
"We are satisfied with the price of this solution."
"Veritas comes with an annual licensing fee."
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Top Industries

By visitors reading reviews
Construction Company
27%
Financial Services Firm
16%
Comms Service Provider
12%
Outsourcing Company
6%
Manufacturing Company
14%
Construction Company
9%
Financial Services Firm
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

Ask a question
Earn 20 points
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
I am not the right person to mention what has to be improved in Veritas Backup Exec as I think they are working very well for the application. The licensing remains the same in Veritas Backup Exec....
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: June 2026.
900,838 professionals have used our research since 2012.