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BackupAssist vs Veritas Backup Exec comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
61st
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Veritas Backup Exec
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.3%
BackupAssist0.8%
Other97.9%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I would definitely recommend this solution to others."
"I have found that the backups are usually very successful."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I find BackupAssist very convenient to work on and I really like its user interface."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"Now that we are using the solution, we get notified online when our backups are done."
"Once the solution is integrated with the Exchange, you just click Exchange to back up that file."
"Compression is the most valuable feature."
"The backup feature was the most valuable for us, as we used it on Exchange and SQL for mass files and folders, and for full backups we were able to restore Exchange, SQL, and even single files successfully."
"The disk-to-disk paid backup feature is quite good, and file locking is a very important feature."
"The interface for this solution is excellent, and it is easy to restore files compared to other solutions."
"This is a solution that I recommend."
"The solution is stable."
"The price is one of the best."
 

Cons

"It stopped doing my backups after I did the last update on it."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"Its scalability should be improved."
"Their support can also be improved in terms of response time. They respond, but it takes them 24 hours to send the first response, which is not good."
"One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability."
"Maybe they could improve reporting capabilities and predictions."
"We have to struggle with license deployment every time, so I think they can improve that aspect."
"There is no training provided, and their technicians are unaware of the features available."
"Veritas Backup Exec's support services could be faster."
"The solution could be more cost-effective."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"I rate the product's pricing a six out of ten."
"The pricing is good."
"I think it's sold at the right price. It's not expensive. The license is usually for a year."
"The pricing is reasonable."
"The price of this solution is a bit high."
"It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers."
"I rate the price of Veritas Backup Exec a four out of five."
"The product's price is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
29%
Comms Service Provider
19%
Financial Services Firm
8%
Manufacturing Company
6%
Manufacturing Company
13%
Comms Service Provider
9%
Construction Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.