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BackupAssist vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
63rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
Veritas Backup Exec
Ranking in Backup and Recovery
19th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.7%, up from 0.2% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.3%
BackupAssist0.7%
Other98.0%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
VijayPandey - PeerSpot reviewer
Presales System Engineer at Eden Infosol Pvt Ltd
Ease of deployment and excellent support ensures seamless data security
I am working with Veritas Backup Exec, and that is the one I use. The value of using Veritas Backup Exec across physical and virtual environments is significant. I had a chance to use Veritas Backup Exec on physical and virtual environments, but not on the cloud. The benefits from the platform support of Veritas Backup Exec are that it works very nicely for physical and virtual environments. Veritas Backup Exec is affordable for my customers. My customers use the solution on-premises and in virtualization. Securing the data for customers is obviously a significant benefit of Veritas Backup Exec. I highly recommend using Veritas Backup Exec for backup as it is very easy to use, easy to deploy, and the support is also very nice. On a scale of 1-10, I rate Veritas Backup Exec a 9.5.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"Now that we are using the solution, we get notified online when our backups are done."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I find BackupAssist very convenient to work on and I really like its user interface."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"For example, we were using this product to back up one of our servers that got the CryptoLocker virus, and we were able to go back and restore it to just a few hours previous to the attack and we were able to get everybody right back up and running within a day, in less than a day's time."
"I have found the overall features of the solution very good and there is the option to backup to the cloud."
"It has good stability. Its interface is very good, responsive, and easy for restoring data. I use it for backup, encryption, and restore operations, and it works. I am using many agents from VM to LMDP. I also use an agent for SQL Server, which has advanced options because it is the Enterprise version."
"Recovery via Active Directory is painless and much easier than the complicated setup procedures of other products."
"The flexibility is very good."
"The usability and interface of the solution are good."
"Stability is one of the best features of Veritas Backup Exec."
"The one thing for the last 12 months which has been very good for Veritas was the instance-based license. This means that you're able to license per instance, not only per physical server."
 

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"It stopped doing my backups after I did the last update on it."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Has a few problems working with snapshots time-outs and failed backups."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"I would like to improve their ability to back up the cloud environment. Additionally, it would be nice to have simpler UI."
"This solution just doesn't meet my business needs for backup plans."
"I can't say there’s any significant difference with other solutions. It's just a backup solution for me."
"The support from Veritas Backup Exec could improve. The support we receive is offsite, and at times when we have an issue, the person helping may be in a different time zone."
"There is no training provided, and their technicians are unaware of the features available."
"One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability."
"We have to struggle with license deployment every time, so I think they can improve that aspect."
"They could include backup functionality for enterprise environments."
 

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The pricing can be improved."
"I rate the product's pricing a six out of ten."
"We are satisfied with the price of this solution."
"If your company can afford it, go for it."
"It's a good price for the product."
"Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that."
"Depending on the scenario, it can cost less than half of the price of other methods."
"The solution could be more cost-effective."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Computer Software Company
10%
Financial Services Firm
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: April 2026.
886,719 professionals have used our research since 2012.