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BackupAssist vs Veritas Backup Exec comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
58th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Veritas Backup Exec
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Veritas Backup Exec is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.2%
BackupAssist0.8%
Other98.0%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find BackupAssist very convenient to work on and I really like its user interface."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"I would definitely recommend this solution to others."
"Now that we are using the solution, we get notified online when our backups are done."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"The interface, dashboard, and pricing are all perfect."
"Deployment is a pain, but once the setup is done, it works like a charm."
"We have not seen any glitches in the product's function; it has always been stable and reliable."
"It is one of the most stable backup solutions."
"We are very happy with Veritas, and we work with them consistently for our servicing."
"The most valuable feature is the ability to back up IBM Power virtual servers."
"Veritas helps me manage business-critical backups effectively and has been pretty useful in keeping the functions comfortable."
"This is a solution that I recommend."
 

Cons

"Has a few problems working with snapshots time-outs and failed backups."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products."
"I probably need to monitor the infrastructure and check the logs to be notified about anomalies."
"In the future, their console should not be complicated."
"Something within the software itself isn't quite right. There may be a bug or glitch. It will work fine for weeks and then all of a sudden it just tanks."
"The one thing which could be improved, which we have informed Veritas about, is the ability to plug in to the cloud. Meaning, instead of using local storage if we're backing up a small user or end user, we want to be able to make it so they can direct the backups directly to the cloud. It can't be done at the moment. We can only back up to the storage then replicate to the cloud, but we cannot use the cloud as a source of storage."
"Veritas Backup Exec could improve the analytics. If there were some more detail in our scan reports it would be beneficial."
"The pricing of the solution is a bit high."
"I have found the duplication to be very poor."
 

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"Veritas licensing is somewhat expensive. They have to decrease the price."
"The solution could be more cost-effective."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
"I would like to see a better licensing model. They changed it and it's just horrendous."
"Its price is reasonable."
"I rate the product's pricing a six out of ten."
"Licensing depends on the part of the backup you're using. If you have SQL backup, then you must have a SQL license. If you have normal data backup, you would require a license for that."
"There is an evaluation license available to test this solution."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
19%
Financial Services Firm
10%
Outsourcing Company
7%
Manufacturing Company
13%
Construction Company
9%
Comms Service Provider
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: September 2026.
912,565 professionals have used our research since 2012.