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BackupAssist vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
63rd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (14th)
Veritas Backup Exec
Ranking in Backup and Recovery
19th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.7%, up from 0.2% compared to the previous year. The mindshare of Veritas Backup Exec is 1.3%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.3%
BackupAssist0.7%
Other98.0%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
VijayPandey - PeerSpot reviewer
Presales System Engineer at Eden Infosol Pvt Ltd
Ease of deployment and excellent support ensures seamless data security
I am working with Veritas Backup Exec, and that is the one I use. The value of using Veritas Backup Exec across physical and virtual environments is significant. I had a chance to use Veritas Backup Exec on physical and virtual environments, but not on the cloud. The benefits from the platform support of Veritas Backup Exec are that it works very nicely for physical and virtual environments. Veritas Backup Exec is affordable for my customers. My customers use the solution on-premises and in virtualization. Securing the data for customers is obviously a significant benefit of Veritas Backup Exec. I highly recommend using Veritas Backup Exec for backup as it is very easy to use, easy to deploy, and the support is also very nice. On a scale of 1-10, I rate Veritas Backup Exec a 9.5.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend this solution to others."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"Now that we are using the solution, we get notified online when our backups are done."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I have found that the backups are usually very successful."
"The most important feature is the ability to automatically backup and restore databases."
"It's a user-friendly and widely support platform and is flexible and scalable."
"The backup potential of the solution is very good. It's protected us in the past very well and allowed us to get up and running after an attack with minimal loss."
"For us, the main two features that we appreciate in this application are backup and restore. They are the main purposes for which we are using this application."
"The initial setup is quite straightforward."
"Backup Exec 2012 R2 is a very good product for the Windows file system and SQL backups. It is very user-friendly, but the next version Backup Exec 2014 that is released and the other next versions of Backup Exec product is not so friendly."
"Veritas has a good support system you can contact when you're having issues."
"The product provides automated and faster data backup and recovery compared to other vendors."
 

Cons

"It stopped doing my backups after I did the last update on it."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"It stopped doing my backups after I did the last update on it."
"There still a lot of room for improvement in synthetic technologies, especially when targeted to deduplication media."
"The pricing of the solution is a bit high."
"The solution could be more cost-effective."
"Their support can also be improved in terms of response time. They respond, but it takes them 24 hours to send the first response, which is not good."
"The solution lacked local support, which became an issue for us and our customers."
"It is not a recommended software when it comes to large environments where there has to be a minimal Recovery Time Objective (RTO) and/or Recover Point Objective (RPO)."
"I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great."
"A web console would be great because nowadays a lot of products are web-based and you can access the console from various environments. So I would recommend bringing this feature in the next solution."
 

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The pricing can be improved."
"The product is affordable."
"The product's price is reasonable."
"The pricing is good."
"The solution could be more cost-effective."
"There is an evaluation license available to test this solution."
"It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers."
"Veritas comes with an annual licensing fee."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
14%
Computer Software Company
10%
Financial Services Firm
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.