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BackupAssist vs Veritas Backup Exec comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
58th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Veritas Backup Exec
Ranking in Backup and Recovery
29th
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Veritas Backup Exec is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.2%
BackupAssist0.8%
Other98.0%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
MuhammadNabeel - PeerSpot reviewer
Account Manager at Axelliant
Reliable backups have protected critical office data and support daily recovery needs
Veritas Backup Exec offers a range of features that cater to the needs of businesses looking for a comprehensive data protection solution. The advantages include ease of use, comprehensive coverage, automated recovery, scalability, integration, and technical support. Veritas Backup Exec especially helps our organization because it is designed to remedy complexity by delivering a simple backup and recovery solution that meets all protection needs with a host of powerful features that can help save time and money, increase reliability, and improve recovery time objectives.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend this solution to others."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I find BackupAssist very convenient to work on and I really like its user interface."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"Now that we are using the solution, we get notified online when our backups are done."
"I have found that the backups are usually very successful."
"The most valuable features of Veritas Backup Exec are the easy-to-use intuitive GUI. It is very easy to understand. I have never lost data and I have been able to recover all the data I need."
"It is responding very well, and its performance is good."
"The interface easy to use and it is compatible with most backup devices."
"This is a solution that keeps evolving with technology."
"Everything that I need is available with Veritas."
"The most important part of any organization is the data, and when you do a backup, you want the data to be available whenever it is required, and Veritas offers a more predictable backup and recovery process."
"The product allows for versatile storage options, enabling users to store data on disk storage, NAS storage, or tape libraries."
"Symantec Backup Exec 2012 is a feature rich tool for data protection and recovery."
 

Cons

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"Has a few problems working with snapshots time-outs and failed backups."
"In the future I would like to see more support for Linux."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"One area for improvement is Veritas's pricing."
"It doesn't support the AIX platform."
"There still a lot of room for improvement in synthetic technologies, especially when targeted to deduplication media."
"The solution could improve and adapt to new applications in the market so we can integrate Veritas Backup Exec with them to facilitate backup processes within these applications."
"The solution could improve by having better documentation."
"There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products."
"Initial setup is a bit complex and needs some expertise for troubleshooting when something goes wrong."
"Technical support needs improvement. It is difficult to find a technician, or even a knowledgeable person because most of their technicians are not well-versed in their product."
 

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The pricing is reasonable."
"The price is reasonable for the features it offers."
"Pricing is similar, but they don´t offer the same options/technology."
"The solution could be more cost-effective."
"If your company can afford it, go for it."
"We are satisfied with the price of this solution."
"It is a mid-range solution on the pricing scale."
"I think it's sold at the right price. It's not expensive. The license is usually for a year."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
19%
Financial Services Firm
11%
Outsourcing Company
7%
Manufacturing Company
13%
Construction Company
9%
Outsourcing Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

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How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What needs improvement with Veritas Backup Exec?
While Backup Exec has dedicated user-based system administrators, IT professionals frequently point out several areas where the platform could be modernized and improved.
 

Also Known As

No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Beta Offshore
Find out what your peers are saying about BackupAssist vs. Veritas Backup Exec and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.