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Barracuda Email Security Gateway vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Number of Reviews
51
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (2nd)
IceWarp
Average Rating
8.4
Number of Reviews
17
Ranking in other categories
Email Applications (6th)
 

Featured Reviews

WalidChowdhury - PeerSpot reviewer
Dec 21, 2023
Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability
Our customer faced a significant challenge with spam, leading to increased expenses. The complexity of their email infrastructure added to the issue, with some clients using Microsoft Exchange, others relying on different systems, and some operating on Linux platforms. To address this, we…
AvinashLotke - PeerSpot reviewer
Jul 18, 2024
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Barracuda Email Security Gateway is very simple to use."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"The solution helps us to block some blacklisted emails."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"It can effectively combat phishing attacks, block spam, provide confirmation, and ensure operational manageability with a strong focus on product stability."
"The spam filtering, in particular, is very important for us. We have a large volume of emails each month, something like 200,000, and Barracuda filters about 85 percent of the spam, malware, and phishing that comes in. It prevents our users from receiving this content on their computers."
"The most valuable feature of Barracuda Email Security Gateway is the complete capabilities it provides. Additionally, the phishing security and sandbox features are effective."
"Thanks to Barracuda Email Security Gateway, I have seen increases in productivity and functionality in terms of spam reduction and filtering against different threats, which is a benefit by default."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"The solution has a very good log-in to the UI when compared to other solutions."
"It has great communication capabilities for team chatting and web conferences."
"Its price is the most valuable. It is definitely one of the lowest price solutions."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"IceWarp has multiple applications that are easy to use for many people."
"The solution's voice services work well for our company."
 

Cons

"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The solution should add automatic alerts to the mobile."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"The solution should include an improvised anti-phishing feature, since it blocks certain genuine emails."
"This product can always be made more secure."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"My customers were sending OPT bulk emails and Barracuda Email Security Gateway was not able to handle it. We have to go with another different solution, such FortiMail for the task. We are implementing these combinations of the Barracuda and FortiGate, for email security. The FortiGate FortiMail security gateway we use to send only the bulk email, not for receiving emails."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"Although the documentation is extensive and in depth, you must familiarize yourself with it before taking full advantage of the product."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Our customers sometimes have problems receiving mail."
"The solution needs improvements in security, particularly regarding document management."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
 

Pricing and Cost Advice

"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"The licensing fees are part of a bundled support package that we pay for."
"The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP."
"We pay between $8 and $10 USD per user per month."
"The price of the solution should be reduced. The price in the USA is less than where we are. Our local distributor of the solution is manipulating the market."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"The price of this solution is very high, but it's working fine."
"We have a long agreement with Barracuda Email Security Gateway. We're very pleased with the cost and the solution. The cost is in the average range for this type of solution."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"There are various licensing plans available based on geographic zone."
"Costs far less than other solutions."
"Our licensing is on a yearly basis. There were no additional costs."
"The license is based on the number of users."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"Pricing and licensing is very competitive and in some cases, cheap."
"I would rate the pricing and eight out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
50%
Computer Software Company
8%
Financial Services Firm
4%
Government
4%
Computer Software Company
18%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What is your experience regarding pricing and costs for IceWarp?
I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, wi...
What needs improvement with IceWarp?
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboard...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
No data available
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
Marriott, Toyota, Sony, Wendy's, Canon
Find out what your peers are saying about Proofpoint, Barracuda Networks, Abnormal Security and others in Secure Email Gateway (SEG). Updated: October 2024.
814,649 professionals have used our research since 2012.