Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #6 with an average rating of 8.5, while MSP360 is ranked #3 with an average rating of 7.0. Barracuda Networks holds a 5.1% mindshare in MB, compared to MSP360’s 16.2% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

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54 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

380 Views
304 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

Barracuda Intronis Backup and MSP360 Backup are competitors in the backup solutions market. Barracuda Intronis Backup has the edge in pricing and support, whereas MSP360 Backup excels in flexibility and scalability due to its diverse feature set.

Features: Barracuda Intronis Backup is appreciated for ease of use, reliable performance, and features like Live Boot, file granularity, and centralized management. Its excellent compression and integration across backup needs make it efficient. MSP360 Backup supports multiple cloud storage options while being appliance-free. It offers a flexible and straightforward solution with an easy initial setup.

Room for Improvement: Barracuda Intronis Backup's backup speed is slower than some competitors, and users desire more integration and tech support visibility. It lacks features like individual user profile backups and support for all major OS platforms. MSP360 Backup's complexity may deter non-IT users; it could benefit from improved interface simplicity, better analytics, and user-friendly reporting. Requiring users to arrange their storage adds complexity and cost.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers hybrid and on-premises deployment models with positive feedback on customer service, though escalation process improvements are suggested. MSP360 Backup focuses on public cloud deployment, praised for access ease and efficient support handling.

Pricing and ROI: Barracuda Intronis Backup uses a straightforward licensing model without user-based fees, offering competitive pricing with equipment savings. It shows clear ROI through operational savings and data protection. MSP360 Backup is cost-effective with competitive pricing and features; costs may rise with added storage needs. Both provide immediate ROI through efficient backups and automation.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: December 2024).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

December 2024

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Helped 831,158 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

3rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Cloud Backup (42nd), Disaster Recovery (DR) Software (27th)

Mindshare comparison

As of January 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.1%, up from 4.3% compared to the previous year. The mindshare of MSP360 Backup is 16.2%, down from 33.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is easy to install and use while doing what it is expected to do."

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"Of all the backup products we have used, this by far is the simplest to install and use."

"It is very stable, and I'm very happy with this solution."

"Barracuda's support is probably one of the best things about them, even with all their solutions. With any problem that we have, or even questions, we get the assistance that we need. The turnaround is pretty quick."

"The backup feature is most valuable. That's why we took it."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"The scalability of the product is fine."

More Barracuda Intronis Backup pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"Provides connectivity to a lot of different cloud storage solutions."

"The initial setup is very easy. It's not overly complex."

"The most valuable feature of MSP360 Backup is its reliability."

"General ease of use and performance of the Windows version is the most valuable feature."

More MSP360 Backup pros

Cons

"We cannot backup Sun Micro systems. They are not currently supported."

"I would like to see a way to increase space."

"I would like to see the Live Boot feature extended to Hyper-V machines, in addition to VMware machines."

"The web interface needs to contain a more up-to-date view of the hardware."

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

"This solution could be improved with offering lower prices at scale."

"I would like to see better integration with third-party applications."

More Barracuda Intronis Backup cons

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"The solution's pricing is very high."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The graphics are looking a bit old and should be updated."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

More MSP360 Backup cons

Pricing and Cost Advice

"Its pricing is very reasonable, but it can be reduced."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"It is about 6,900 or 7,000 a year. It goes up a little every year. Its price includes live updates, support, antivirus, and cloud storage. If I increase the cloud space, then the price would increase. It has been consistent for us."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"Normally, there is the hardware on the site. So, essentially, there is a server and storage. They can price it a little lower because the customers are making a little investment upfront. Even though it is trouble-free for the end-users, and once it is set up and running, they don't have to really think about it, there is essentially an initial investment. It is not really pricey. We're actually competitive, but we are in a different market. In Asia, customers are a little more price-sensitive than in the west. It is not really a real issue."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"Low, fixed cost with great savings."

More Barracuda Intronis Backup pricing and cost advice

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"The solution is expensive."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Financial Services Firm

13%

Educational Organization

Real Estate/Law Firm

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

See all answers

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

See all answers

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

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Veeam Data Platform vs MSP360 Backup

Compared 26% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 16% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 11% of the time

NinjaOne vs MSP360 Backup

Compared 11% of the time

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Product Reports

Buyer's Guide

Barracuda Intronis Backup

January 2025

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

January 2025

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Learn More

Barracuda Networks

MSP360

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

December 2024

Free Report: Barracuda Intronis Backup vs. MSP360 Backup

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