Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #6 with an average rating of 8.5, while MSP360 is ranked #3 with an average rating of 7.3. Barracuda Networks holds a 5.2% mindshare in MB, compared to MSP360’s 18.9% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

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58 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

414 Views
329 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

Barracuda Intronis Backup and MSP360 Backup compete in the data backup domain. Users prefer MSP360 for its features, while Barracuda is favored for pricing and support.

Features: Barracuda Intronis Backup is known for reliable data protection, easy data recovery, and excellent support options. MSP360 Backup offers extensive cloud integration, automation features, and flexibility in storage options, earning it acclaim for a comprehensive feature set.

Room for Improvement: Barracuda Intronis Backup could improve its data restoration speed, enhance its user interface, and offer more detailed documentation. MSP360 Backup needs to improve reporting tools, increase support responsiveness, and simplify its pricing structure to align with user expectations.

Ease of Deployment and Customer Service: Barracuda Intronis Backup is appreciated for a straightforward setup process and proactive support team. MSP360 Backup is easy to deploy, but customer service has mixed reviews, sometimes lacking quick resolution.

Pricing and ROI: Barracuda Intronis Backup is competitively priced, offering good ROI, with budget-friendly plans. MSP360 Backup is noted as being more expensive, with pricing reflecting its robust features, perceived as worthwhile by users seeking extensive functionality.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: October 2024).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

October 2024

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Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

3rd

Average Rating

8.0

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), Cloud Backup (35th), Disaster Recovery (DR) Software (26th)

Mindshare comparison

As of November 2024, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.2%, up from 5.0% compared to the previous year. The mindshare of MSP360 Backup is 18.9%, down from 37.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Antero Vasconcelos

CTO at Truenet

Mar 3, 2020

Archives the backup of emails and has excellent support

I think we can leverage more on backing up or collecting some data for all of the features that Office 365 gives us. Currently, they are doing the backup of Teams. They could also add the backup for the planner. For the Barracuda Backup system, they could at least have a chance to provide the backup for laptops and computers to the cloud. I would like to see a way to increase space. That is one of two questions that we get from customers, "And what happened if I need to increase space?" I would rate Barracuda Backup at a nine on a scale of ten.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

Dec 14, 2022

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained."

"The cloud side of it is nice. Everything happens behind the scenes without you realizing it, which is nice. It doesn't interrupt usage. There is also the freedom and ease of use of the cloud portal, which you can use to manage your backup. One of the strong points of Barracuda is that you can go from zero to having your first backup running within 10 minutes. If you have access to admin accounts and everything else, it can happen in 10 minutes. The ability to go in and just restore a particular file without having to do a full restore is also very useful. You can just go in and pick the files that you need to restore, and the same is with email. You can just go in, find an email, and restore that email without having to do a full backup of all the data or a full restore of the data. I feel very safe because it is not just about the backup; it is about the protection of the data from outside threats. They have a lot of areas of ATP, that is, advanced threat protection. You don't see that much on the backup side. You see it more on the email side. In the email protection, you know it is there at the back. It moves the quarantine emails that come through into a sandbox area, and then you can choose in the sandbox. You can open up an email in the sandbox to make sure that if there is a virus, it can't harm you. You can also plan how often your backups run, such as every six hours or four hours. It is the same with email. They also have a great PhishLine package, which is phishing attack training. You can have the strongest and the best backup and security that you can, but the end user is always the weakest link. They send almost like testing emails to end users to help them identify and understand phishing emails and prevent user or phishing attacks. It is a very good package."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

"The most valuable feature is the speed of backup, which is very good compared to other solutions."

"Easy, immediate protection for data that is virtually infinitely scalable."

"The product is easy to use."

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

More Barracuda Intronis Backup pros

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"It has allowed me to implement a cost effective, highly configurable solution."

"Technical support is very good."

"The most valuable feature of MSP360 Backup is its reliability."

"General ease of use and performance of the Windows version is the most valuable feature."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The solution is easy to access and handles things efficiently."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

More MSP360 Backup pros

Cons

"The tool is not user-friendly. The solution should also improve its compatibility. It is also not license-based."

"We're working with them on our file share backups. Our solution needs a little bit more fine-tuning. We're not sure if the issue is at our end or at Barracuda's end."

"Some features like CIFS are not supported that would help speed and flexibility."

"It is not always stable."

"Barracuda Backup could use some more integration."

"The solution depends on your connectivity, so it is essential to have a proper connection to the cloud."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"The solution needs fine-grained backup capabilities to service individual users. But this is a minor issue considering all that the product does."

More Barracuda Intronis Backup cons

"The solution's pricing is very high."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

Pricing and Cost Advice

"What I like best about Barracuda Backup is the licensing model."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"Its pricing is very reasonable, but it can be reduced."

"They're on par with their competitors."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"The tool's pricing is reasonable."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

More Barracuda Intronis Backup pricing and cost advice

"The solution is expensive."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"We have a very good return on investment."

"Pricing is reasonable although can be quite a large upfront cost."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It provides a good cost savings compared to our previous cloud backup."

"I rate the price of MSP360 Backup a seven out of ten."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

26%

Financial Services Firm

11%

Real Estate/Law Firm

Educational Organization

Computer Software Company

17%

Construction Company

Real Estate/Law Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

See all answers

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

See all answers

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

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Compared 33% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 13% of the time

NinjaOne vs MSP360 Backup

Compared 11% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

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Product Reports

Buyer's Guide

Barracuda Intronis Backup

November 2024

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

October 2024

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Learn More

Barracuda Networks

MSP360

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

October 2024

Free Report: Barracuda Intronis Backup vs. MSP360 Backup

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