Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #6 with an average rating of 8.5, while MSP360 is ranked #3 with an average rating of 7.3. Barracuda Networks holds a 5.2% mindshare in MB, compared to MSP360’s 18.9% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

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58 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

414 Views
329 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

Barracuda Intronis Backup and MSP360 Backup compete in the data backup domain. Users prefer MSP360 for its features, while Barracuda is favored for pricing and support.

Features: Barracuda Intronis Backup is known for reliable data protection, easy data recovery, and excellent support options. MSP360 Backup offers extensive cloud integration, automation features, and flexibility in storage options, earning it acclaim for a comprehensive feature set.

Room for Improvement: Barracuda Intronis Backup could improve its data restoration speed, enhance its user interface, and offer more detailed documentation. MSP360 Backup needs to improve reporting tools, increase support responsiveness, and simplify its pricing structure to align with user expectations.

Ease of Deployment and Customer Service: Barracuda Intronis Backup is appreciated for a straightforward setup process and proactive support team. MSP360 Backup is easy to deploy, but customer service has mixed reviews, sometimes lacking quick resolution.

Pricing and ROI: Barracuda Intronis Backup is competitively priced, offering good ROI, with budget-friendly plans. MSP360 Backup is noted as being more expensive, with pricing reflecting its robust features, perceived as worthwhile by users seeking extensive functionality.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: October 2024).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

October 2024

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Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

3rd

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Backup and Recovery (53rd), Cloud Backup (35th), Disaster Recovery (DR) Software (26th)

Mindshare comparison

As of November 2024, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.2%, up from 5.0% compared to the previous year. The mindshare of MSP360 Backup is 18.9%, down from 37.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Antero Vasconcelos

CTO at Truenet

Archives the backup of emails and has excellent support

I think we can leverage more on backing up or collecting some data for all of the features that Office 365 gives us. Currently, they are doing the backup of Teams. They could also add the backup for the planner. For the Barracuda Backup system, they could at least have a chance to provide the backup for laptops and computers to the cloud. I would like to see a way to increase space. That is one of two questions that we get from customers, "And what happened if I need to increase space?" I would rate Barracuda Backup at a nine on a scale of ten.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The backup feature is most valuable. That's why we took it."

"The product is easy to use."

"The scalability of the product is fine."

"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."

"Whenever you have a crash or your service is not working, you can just live-boot the machine and have your service up and running."

"Its interface is intuitive, and it is easy to use when I am restoring files. Barracuda does a really excellent job at compression, which makes it very efficient. Eight years later, I am only halfway through to the capacity, which is very good."

"Easy, immediate protection for data that is virtually infinitely scalable."

"The superior support from Barracuda in setting up, using, and helping with issues for the product."

More Barracuda Intronis Backup pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Technical support is very good."

"General ease of use and performance of the Windows version is the most valuable feature."

"Provides connectivity to a lot of different cloud storage solutions."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The solution is easy to access and handles things efficiently."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

More MSP360 Backup pros

Cons

"I would like to see the automatic backup of critical applications to the cloud."

"Barracuda works great for smaller network environments, which are not that complex. It is hardware-based with a Linux core, which you don't have access to, and a lot of stuff happens on the back-end. Even from a troubleshooting perspective, it is a bit challenging."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Some features like CIFS are not supported that would help speed and flexibility."

"The search features must be improved."

"It would be nice to have some reports generated on the usage, but it is not essential."

"When we manage the box physically, we don't have as much control as we do when we manage from the cloud. The best management is from the cloud."

"I am working in some of the more rural areas of Sweden, and some of the customers here are a little bit wary of cloud technology at the moment. It is not like in Gothenburg or Stockholm, where people rely on it so much more. In the rural areas, companies are saying that we do need to use the cloud, and they are being very wary about their data, especially with GDPR and all that kind of stuff. Having more control and having an option for backing up locally, even if you don't want to use it, would be something very good. The cloud backup is brilliant, but there should be an option to take that cloud backup and save it locally as well. If you lose connection to the internet or you lose access to your data in the cloud, having a backup copy of the latest data on your server is helpful. You need to be able to get access to your customers' files, especially with GDPR, where you need to know where your customers' details are. If they're in the cloud and you've lost access to them, then you'll go into those GDPR regulations. This is somewhere where both Barracuda and Veeam haven't gone as far. As far as I have understood, with Veeam, you can back up your local servers to the cloud but not vice versa. I haven't worked on it much."

More Barracuda Intronis Backup cons

"The graphics are looking a bit old and should be updated."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

Pricing and Cost Advice

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"The tool's pricing is reasonable."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"What I like best about Barracuda Backup is the licensing model."

"You don't need to buy an extra license or agent. With one box, you have licenses for any amount of devices that you want to backed up for whatever is backed up."

"Its pricing is very reasonable, but it can be reduced."

"All the storage is included in Barracuda, so you're just paying for the package. I think with Veeam, you pay for the package, and you pay for the storage."

More Barracuda Intronis Backup pricing and cost advice

"It provides a good cost savings compared to our previous cloud backup."

"The solution is expensive."

"Its pricing needs improvement."

"I rate the price of MSP360 Backup a seven out of ten."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"We have a very good return on investment."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

27%

Financial Services Firm

12%

Real Estate/Law Firm

Construction Company

Computer Software Company

17%

Construction Company

Manufacturing Company

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

See all answers

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

See all answers

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

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Compared 58% of the time

Rubrik vs Barracuda Intronis Backup

Compared 42% of the time

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Acronis Cyber Protect vs MSP360 Backup

Compared 29% of the time

Veeam Data Platform vs MSP360 Backup

Compared 28% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 12% of the time

NinjaOne vs MSP360 Backup

Compared 10% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 8% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Barracuda Intronis Backup

November 2024

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

November 2024

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Learn More

Barracuda Networks

MSP360

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

October 2024

Free Report: Barracuda Intronis Backup vs. MSP360 Backup

Find out what your peers are saying about Barracuda Intronis Backup vs. MSP360 Backup and other solutions. Updated: October 2024.

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