Barracuda Intronis Backup vs MSP360 Backup comparison

Barracuda Networks and MSP360 are both solutions in the MSP Backup category. Barracuda Networks is ranked #6 with an average rating of 8.5, while MSP360 is ranked #3 with an average rating of 7.0. Barracuda Networks holds a 5.2% mindshare in MB, compared to MSP360’s 15.3% mindshare. Additionally, 94% of Barracuda Networks users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Barracuda Intronis Backup

Read 25 Barracuda Intronis Backup reviews

116 Views
54 Comparison Views

94% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

362 Views
284 Comparison Views

100% willing to recommend

Barracuda Intronis Backup

MSP360 Backup

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jan 12, 2025

Barracuda Intronis Backup and MSP360 Backup are competitors in the backup solutions market. Barracuda Intronis Backup has the edge in pricing and support, whereas MSP360 Backup excels in flexibility and scalability due to its diverse feature set.

Features: Barracuda Intronis Backup is appreciated for ease of use, reliable performance, and features like Live Boot, file granularity, and centralized management. Its excellent compression and integration across backup needs make it efficient. MSP360 Backup supports multiple cloud storage options while being appliance-free. It offers a flexible and straightforward solution with an easy initial setup.

Room for Improvement: Barracuda Intronis Backup's backup speed is slower than some competitors, and users desire more integration and tech support visibility. It lacks features like individual user profile backups and support for all major OS platforms. MSP360 Backup's complexity may deter non-IT users; it could benefit from improved interface simplicity, better analytics, and user-friendly reporting. Requiring users to arrange their storage adds complexity and cost.

Ease of Deployment and Customer Service: Barracuda Intronis Backup offers hybrid and on-premises deployment models with positive feedback on customer service, though escalation process improvements are suggested. MSP360 Backup focuses on public cloud deployment, praised for access ease and efficient support handling.

Pricing and ROI: Barracuda Intronis Backup uses a straightforward licensing model without user-based fees, offering competitive pricing with equipment savings. It shows clear ROI through operational savings and data protection. MSP360 Backup is cost-effective with competitive pricing and features; costs may rise with added storage needs. Both provide immediate ROI through efficient backups and automation.

To learn more, read our detailed Barracuda Intronis Backup vs. MSP360 Backup Report (Updated: March 2025).

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

March 2025

Download the complete report

Helped 842,194 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Barracuda Intronis Backup

Ranking in MSP Backup

6th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Deduplication Software (11th)

MSP360 Backup

Ranking in MSP Backup

3rd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (57th), Cloud Backup (43rd), Disaster Recovery (DR) Software (26th)

Mindshare comparison

As of March 2025, in the MSP Backup category, the mindshare of Barracuda Intronis Backup is 5.2%, up from 3.8% compared to the previous year. The mindshare of MSP360 Backup is 15.3%, down from 29.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

MSP Backup

Featured Reviews

Gerard Wolters

ICT manager at Oosterhof Holman

Easy to use, immutable, and provides good deduplication features

When we wanted to back up our Microsoft environment, we looked for a cloud backup. Barracuda provided a cloud backup. There were no other products that offered similar features at that time. I will recommend the product to others. It is easy to use. It is a complete package. It is easy to integrate the product with Microsoft. We have a complete package that includes antispam and email gateway solutions. We can choose any package we want. We use Barracuda Essentials. Overall, I rate the solution a nine out of ten.

Read full review

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is very reliable, so we don't have any issues with it. Our customers have never raised any issue with it. Basically, once you set it up and it is running, it is trouble-free. Our customers are happy. They just got a renewal for the subscription for the service."

"Easy, immediate protection for data that is virtually infinitely scalable."

"The main feature we like about Barracuda is that we can map devices directly to the cloud. It operates as a security device to run a backup of the cloud in case one of our physical machines goes down."

"Of all the backup products we have used, this by far is the simplest to install and use."

"The most valuable features are the deduplication that analyzes data to identify duplicate patterns and granular restore."

"I have found the product's LiveBoot feature to be most valuable."

"The performance is good and the interface is user-friendly."

"Most important is its ease of use. You plug it in, follow the steps, and you have your backup file."

More Barracuda Intronis Backup pros

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"Provides connectivity to a lot of different cloud storage solutions."

"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."

"Technical support is very good."

"The solution is easy to access and handles things efficiently."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly."

"The most valuable feature of MSP360 Backup is its reliability."

More MSP360 Backup pros

Cons

"The search features must be improved."

"Its speed can be a bit improved, and of course, its pricing can go a lot cheaper."

"I would like to see the automatic backup of critical applications to the cloud."

"In the next release of this solution, I would like to see cloud support and deduplication functionality."

"Their technical support is not very good. You never know what they are doing and what is the issue. Customers need to know what is happening. This is our main concern and the only thing that can be improved in this solution. I would like to have more visibility about what is going on when something happens. I need to know what was done to solve the issue."

"I would like to see a way to increase space."

"Setting up Barracuda Backup is straightforward."

"The restore time can be improved. The restore time for large quantities of folders is slow. Sometimes, if I'm doing a full recovery of a server, it takes multiple hours, which probably is natural. It might also be because of our internet speed to the cloud."

More Barracuda Intronis Backup cons

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Using the solution incurs additional charges for the device storage and backup which are not included in the service."

"The graphics are looking a bit old and should be updated."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The product could be more user-friendly."

More MSP360 Backup cons

Pricing and Cost Advice

"The price of the five-year contract was approximately three million Rupees ($42,000 USD)."

"Low, fixed cost with great savings."

"It allows us a low cost backup solution for hardware-based, VMware, and Hyper-V systems all from a single platform."

"Because it is a single package that includes everything, they are worth the money that you need to pay for it. You are paying for the hardware, licensing, the software that runs on it, regular updates, the cloud features included with it along with the replication, and your space allocated in the cloud for replication. It is fairly priced for what you get."

"You have two options, which we have. We pay for it bi-monthly. Then, you can purchase the project hours and support annually."

"What I like best about Barracuda Backup is the licensing model."

"The licensing is charged yearly. It's my understanding that the cost of the solution is somewhere around $7,000 every two years."

"Its pricing is very reasonable, but it can be reduced."

More Barracuda Intronis Backup pricing and cost advice

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"I rate the price of MSP360 Backup a seven out of ten."

"We have a very good return on investment."

"It provides a good cost savings compared to our previous cloud backup."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"Its pricing needs improvement."

"The solution is expensive."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

More MSP360 Backup pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which MSP Backup solutions are best for your needs.

See recommendations

842,194 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

25%

Financial Services Firm

14%

Real Estate/Law Firm

Manufacturing Company

Computer Software Company

18%

Manufacturing Company

Construction Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Barracuda Backup?

The most valuable feature is unlimited data storage on the cloud. Even if the employee has left the company for a few years, the backup will still be maintained.

See all answers

What is your experience regarding pricing and costs for Barracuda Backup?

The tool's pricing is reasonable.

See all answers

What needs improvement with Barracuda Backup?

The search features must be improved. Future releases must make it easier to search through the backup.

See all answers

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

Comparisons

N-able Cove Data Protection vs Barracuda Intronis Backup

Compared 66% of the time

Dell PowerProtect DD (Data Domain) vs Barracuda Intronis Backup

Compared 34% of the time

More Barracuda Intronis Backup Competitors

Acronis Cyber Protect vs MSP360 Backup

Compared 32% of the time

Veeam Data Platform vs MSP360 Backup

Compared 21% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 16% of the time

NinjaOne vs MSP360 Backup

Compared 13% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Product Reports

Buyer's Guide

Barracuda Intronis Backup

March 2025

Download Barracuda Intronis Backup product report

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Also Known As

Barracuda Backup

Cloudberry Backup

Overview

Barracuda Intronis Backup is a comprehensive data protection solution designed to safeguard critical business information. It offers secure and efficient backup and recovery capabilities for physical and virtual environments. With its user-friendly interface, businesses can easily manage and monitor their backups, ensuring data integrity and availability.

The solution supports a wide range of platforms, including Windows, Mac, and Linux, making it suitable for diverse IT environments. Barracuda Intronis Backup utilizes advanced deduplication and compression techniques to optimize storage utilization and reduce backup windows.

It also offers flexible recovery options, allowing businesses to restore files, folders, or entire systems quickly and efficiently. The solution ensures data security through encryption and secure transmission protocols, protecting sensitive information from unauthorized access.

With its robust reporting and alerting features, businesses can proactively monitor backup status and address any issues promptly. Barracuda Intronis Backup provides businesses with peace of mind, knowing that their critical data is protected and easily recoverable in the event of a disaster.

Barracuda Networks

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Dematic, Levitt Safety, Osoyoos Credit Union, Viborel Distribuiao, European Tour, Papergraphics, Levitt Safety, Academy of Contemporary Music, Paul, Plevin, Sullivan & Connaughton, LLP, National History Museum, California Almond Board, American Radio Relay League, Kirkpatrick Bank, IAC, Healey Brothers Automotive Group, Mechanicsburg Area School District, Taylor Shellfish Farms, Drew Marine, inMusic, Mills Law Library, Healy Brothers Automotive Group, Thomas Kinkade Company, Hastings and Prince Edward Counties Health Unit

StratX

Buyer's Guide

Barracuda Intronis Backup vs. MSP360 Backup

March 2025

Free Report: Barracuda Intronis Backup vs. MSP360 Backup

Find out what your peers are saying about Barracuda Intronis Backup vs. MSP360 Backup and other solutions. Updated: March 2025.

DOWNLOAD NOW

842,194 professionals have used our research since 2012.

See our Barracuda Intronis Backup vs. MSP360 Backup report.

See our list of best MSP Backup vendors.

We monitor all MSP Backup reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.