BeyondTrust Remote Support and BeyondTrust Endpoint Privilege Management are leading solutions in security management. Users tend to favor BeyondTrust Endpoint Privilege Management due to its comprehensive feature set, making it worth the cost, while BeyondTrust Remote Support attracts attention with its pricing and efficient support.
Features: BeyondTrust Remote Support offers efficient remote access, session management capabilities, and cost-effective pricing. BeyondTrust Endpoint Privilege Management stands out with comprehensive privilege management, enhanced security controls, and an extensive feature set essential for robust security.
Room for Improvement: BeyondTrust Remote Support can benefit from better integration capabilities, performance optimization, and expanded functionalities. BeyondTrust Endpoint Privilege Management users mention the complex configurability, steep learning curve, and simplified management as potential enhancement areas.
Ease of Deployment and Customer Service: BeyondTrust Remote Support ensures rapid deployment and reliable customer support, making it easier to implement. BeyondTrust Endpoint Privilege Management, though requiring more time to deploy due to complexity, earns trust with comprehensive support.
Pricing and ROI: BeyondTrust Remote Support is noted for its cost-effectiveness and rapid ROI, appealing to those mindful of costs. BeyondTrust Endpoint Privilege Management, while more expensive, demonstrates value through advanced features that justify the initial investment.
BeyondTrust Endpoint Privilege Management enables organizations to mitigate attacks by removing excess privileges on Windows, Mac, Unix/Linux and networked devices. Remove excessive end user privileges and control applications on Windows, Mac, Unix, Linux, and networked devices without hindering end-user productivity.
Key Solutions Include:
-ENTERPRISE PASSWORD SECURITY
Discover, manage and monitor all privileged accounts and SSH keys, secure privileged assets, and report on all privileged account activity in a single solution.
-ENDPOINT LEAST PRIVILEGE
Enforce least privilege across all Windows and Mac endpoints, gain visibility into target system vulnerabilities, and control access to privileged applications without disrupting user productivity or compromising security.
-SERVER PRIVILEGE MANAGEMENT
Gain control and visibility over Unix, Linux and Windows server user activity without sharing the root or administrator account.
-A SINGLE PLATFORM FOR MANAGEMENT, POLICY, REPORTING AND THREAT ANALYTICS
Utilize a single solution to manage PAM policies and deployment, understand vulnerability and threat analytics, and provide reporting to multiple stakeholders and complementary security systems.
Learn more at https://www.beyondtrust.com/privilege-management
BeyondTrust Remote Support is software built to help organizations gain access to and support nearly any remote computer or mobile device with a single solution. BeyondTrust Remote Support works across Windows, Mac, and Linux and gives you access and control whether a device is on or off the network.
BeyondTrust Remote Support Features
BeyondTrust Remote Support has many valuable key features. Some of the most useful ones include:
BeyondTrust Remote Support Benefits
Some of the benefits of using BeyondTrust Remote Support include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BeyondTrust Remote Support users.
A Cybersecurity Architect at a tech vendor says, “The most valuable features are the ease of deployment, performance, pre and post-sales support, the vast majority of the localization they have done and the solution provider that they support. You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.”
An Enterprise Service Desk Systems Manager at a manufacturing company comments, "Screen sharing, in general, is pretty important for a service desk. Another thing that I have found to be very helpful is that you can also do screen sharing on a cell phone. When people have an issue with their cell phone, it is ordinarily very difficult to troubleshoot the issue. With BeyondTrust Remote Support, you can share the cell phone screen, and somebody can take a look at it remotely. I am not sure if other competing solutions offer this feature. It is pretty user-friendly. It is also good performance-wise."
PeerSpot user Mark B., Sr VP of Business Operations at Networking Technologies and Support, Inc., explains that he thinks the solution is “Great for delivering end-user support, good at recording sessions, and very stable.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.