You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.
BeyondTrust Remote Support is highly stable with no crashes or glitches, providing high security and control over desktops and mobile devices. Features like remote screen sharing and session recordings enhance troubleshooting and create audit trails. It connects without end-user interaction but lacks voice integration and needs better non-Windows support. Compatibility issues and regional technical support also need improvement. Initial setup is complex and considered costly.