You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.
BeyondTrust Remote Support integrates seamlessly with ITSM tools to enhance efficiency and service desk capabilities, offering features like jump functionality, session elevation, and device control. It provides stable performance, secure agentless access, and session recording, rated highly by users. Challenges include aging appliance failures, limited Linux and mobile support, compatibility issues with third-party apps on Windows, and high pricing. Despite this, it excels in remote connections without user interaction for swift assistance.
