You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.
BeyondTrust Remote Support boosts service desk efficiency with integrated chat and quick elevation to control sessions, enhancing troubleshooting for desktops and mobile devices. The tool's secure, stable performance without extensive installation is highly regarded, though high costs limit licenses, and non-Windows platform support requires improvement. Integration issues with applications like Entrust on Windows occur, technical support needs enhancement, and initial setup complexity necessitates streamlined deployment for tech buyers.