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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
246
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
14th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (24th)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
68
Ranking in other categories
Enterprise Infrastructure VPN (6th)
 

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of BeyondTrust Remote Support is 2.9%, up from 2.4% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"At the moment, Autopilot is the most valuable feature."
"I haven't used other mobile device management solutions, but compared to SCCM, we eliminate a lot of on-premises infrastructure and maintenance by using Intune."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"I am easily able to manage devices and assets, especially laptops and desktops."
"It has a straightforward setup. Bomgar has created a simple, lightweight deployment process."
"We have the ability to securely assist users remotely with a stable product, which allows for reporting capabilities, SAML authentication, and ServiceNow integration."
"You can't compete with TeamViewer or any other similar products. It's completely in a class of its own."
"This product has drastically improved the speed and ease at which we provide client support from our Solutions Centre (service desk)."
"It is a lightweight, reliable solution that gives IT a direct visual of occurring issues."
"It's very secure, and it works very well. I like their remote support feature. It can be used for our clients' desktops or anywhere where the client can be working. I'd have to say the product is very good. It's a strong solution for us."
"The most valuable feature of BeyondTrust Remote Support is the ability to control screens remotely."
"The file transfer feature allows IT to provide needed drivers and files without interfering with the employee's workflow."
"The secure hotspot access for enabling good network connectivity is great."
"It is a scalable solution...The technical support team of the solution is very good."
"The most valuable point is that it provides multi-factor authentication (MFA), which increases security by requiring an add-on verification method and ensures that only authorized users have access to the network."
"The solution is easy for administrators because you can check logs and write rules on the same page."
"The advanced malware protection and the sandboxing features are very valuable as they perform well, with detection being very high."
"We can integrate remote access to our branches through Check Point services."
"The solution offers great security features, including zero-day protection, malware protection, anti-phishing, et cetera."
"We have more control over the activity that users have on the internal network, thanks to the monitoring offered by Check Point and the security provided by the gateway."
 

Cons

"There could be more competent processes and improvements in the policy space."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."
"The worst aspect is the reporting."
"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"We sometimes have trouble accessing servers because of credentialing and multifactor authentication issues with PAM."
"The ability to connect mobile devices could be improved. Smartphones and tablets are becoming more prevalent throughout corporate environments. From time to time, we have problems connecting to those devices. You can't stage the application to connect without a user's input. You had to guide them through enabling permissions for the app. Then they need to enter the URL and session key. It would be great if they could streamline that process."
"Customer support was better in the past. About two years ago, the response times became longer."
"I would have picked an internal team member who was going to stay on the team for more time. Shortly after we went live, we had a change of staff and lost the main implementer."
"Lacks some kind of voice communication option."
"In the next release, I would like remote access to Chrome included."
"There were a few employee devices that failed during the initial deployment, which required a second deployment."
"They need to ensure that the remote support is compatible with the other cloud solution providers, like Huawei. Currently it is only compatible with Azure, AWS and KVM."
"Some configurations, like idle timeout (the requirement came from multiple users), are not possible to configure directly from the Check Point management server."
"We would like to implement HTML5 (clientless access) in the product without installing any additional software."
"The Compliance software blade is available only for the Windows operating systems family, so no macOS security checks are implemented and performed."
"Check Point Remote Access VPN could be more user-friendly."
"The product’s architecture is a bit distributed."
"We encounter challenges for the product’s installation and troubleshooting processes compared to other VPN products."
"The ability to allow split-tunneling while still following our corporate policy needs to be on the table."
"The VPN remote Access blade could be improved."
 

Pricing and Cost Advice

"Microsoft licenses are costly."
"I am satisfied with the pricing."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"I have no comment on pricing of the solution."
"It is expensive. Performance-wise, it is pretty good, but we're less happy with the cost. Its licensing is on a yearly basis. It is also on a per-technician basis. A certain number of concurrent technicians can log in and access all the features."
"Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than two years."
"We pay every year for the box, and there are no additional costs."
"The setup is complex. Purchase the remote implementation service and make them slow down and work with you."
"It is pretty pricey. It is not cheap. The licensing structure is not cheap. The tool is not cheap, but in the long run, it is well worth it. It is probably one of the best on the market because it is just so easy to use and easy to deploy. It gave us the ability to see what everybody was doing. It held people accountable. It gave us the accountability that we needed."
"I would prefer that it was more affordable."
"BeyondTrust Remote Support is a very expensive product."
"The solution is subscription-based and depends on the number of admin users."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"There is a license required for this solution."
"Check Point Remote Access VPN is not expensive and the cost is annual."
"The price of this product is good."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"I can say that the licensing costs are charged annually."
"I give the price of the solution a five out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BeyondTrust Remote Support?
The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What needs improvement with Check Point Endpoint Remote Access VPN?
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are using Check Point Remote Access VPN for remote administration of our data centers and on-premises systems. If ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.