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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
11th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (20th)
Check Point Remote Access VPN
Ranking in Remote Access
5th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
79
Ranking in other categories
Enterprise Infrastructure VPN (5th)
 

Mindshare comparison

As of October 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 9.7% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.3%, up from 2.6% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.3%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.6%
Check Point Remote Access VPN2.3%
BeyondTrust Remote Support3.3%
Other84.8%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
Gfrancis Francis - PeerSpot reviewer
Has provided secure remote access for years but inconsistent support delays resolution
Regarding logging and management, while some of the logging is really good, other times it's not so great, and we've had to reach out to Check Point a few times for assistance, and the support we've gained hasn't been up to par with what Check Point usually offers as part of their support. When it comes to improvements, not specifically the remote access VPN, but the support associated with Check Point products has fallen over the last two years, and the response time is much worse, with the first layer of support lacking sufficient knowledge on how to troubleshoot issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune has automated the deployment of patches and applications, which is more efficient and easier."
"Compliance and the policies that can be set are the most valuable features."
"The system itself is great."
"The most valuable feature is the UEM capabilities."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"As the solution is a software as a service, the scalability is unlimited."
"When managing a large number of devices in an organization, it becomes easy to handle them on one platform using Microsoft Intune."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"The solution has been very stable. We haven't had issues at all. It doesn't crash or freeze. There aren't bugs or glitches either."
"We like that it records the remote sessions. If a technician is logged into a user remotely to fix any problem, it records the decision."
"We have the ability to securely assist users remotely with a stable product, which allows for reporting capabilities, SAML authentication, and ServiceNow integration."
"This is a very secure product."
"Remote Support 16.2 introduced Web Interface for Representative Console.with same functions as Desktop Console."
"We rarely need support for anything, but when we do, they are on it and always helpful."
"The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote clients."
"One of the great features is that service desk members can work together in a remote session."
"The management of the solution is very simple. It allows for a single view of all the endpoints."
"The initial setup was pretty easy."
"We use it to connect our sites. We have a couple of sites that need to interconnect."
"Our users find the interface very comfortable to use."
"Check Point Remote Access VPN has impacted my organization positively by providing better security and ensuring our data is safe within the entity."
"The initial set up is not complex."
"Check Point has been perfect for protecting us from any type of attack or data theft during remote management."
"For us, it was essential to integrate with Active Directory, which is our credentials repository."
 

Cons

"The UI is not user-friendly and has room for improvement."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"They need to integrate more with security options."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"The configuration and pricing can be improved."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."
"The solution currently is not stable and we gave a road map of our expectations two or three days ago."
"Lacks some kind of voice communication option."
"It lacks voice integration like the other products because they need the compression to support that large amount of concurrent sessions. We've had to sacrifice voice."
"I would also like to see better support of Apple devices while using a Windows remote support console."
"It is pricey. It would be nice if it weren't so expensive because then you could afford more licenses and have more people involved, but I get it. They do have something that's unique compared to some of their competitors out on the market. It is a very robust and safe tool. If the price could come down, that'd be great."
"​The possibility to integrate a chatbot would take this product to the next level​."
"The ability to connect mobile devices could be improved. Smartphones and tablets are becoming more prevalent throughout corporate environments. From time to time, we have problems connecting to those devices. You can't stage the application to connect without a user's input. You had to guide them through enabling permissions for the app. Then they need to enter the URL and session key. It would be great if they could streamline that process."
"One potential improvement is in the support department."
"You have no ability to reserve a total number of licenses. The VPN user licenses are assigned per gateway, and if you enable MEP function is not so easy to size the gateway licenses."
"We would like to see support for a layer seven VPN over UDP."
"The scalability needs improvement."
"There is always room for innovation and the addition of new features."
"The maximum it is giving us is only 5 licenses and if you need more, they must be purchased separately."
"Check Point Remote Access VPN's connectivity and establishment takes time and needs to be faster."
"We have noted some stability issues."
"They could add more features, like the security to block off the doors, or create another hatch, something like this. They could make the features safer, add malware to make my mail and the Kryon system safer and to protect data at an earlier stage."
 

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"It's affordable for the protection it gives. There are no additional costs."
"It is reasonable for the features it has."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"Microsoft Intune is included in the E5 license at no additional cost."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"Microsoft Intune's pricing is reasonable."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"I highly recommend using the tech team properly trained by Bomgar. This will help the tool be more useful."
"The solution is subscription-based and depends on the number of admin users."
"I would prefer that it was more affordable."
"Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than two years."
"I would like to order more licenses. This would allow us to support more end users concurrently."
"It is not the most cost effective solution on the market."
"We believe for the money, it is worth what you pay."
"It is pretty pricey. It is not cheap. The licensing structure is not cheap. The tool is not cheap, but in the long run, it is well worth it. It is probably one of the best on the market because it is just so easy to use and easy to deploy. It gave us the ability to see what everybody was doing. It held people accountable. It gave us the accountability that we needed."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"I give the price of the solution a five out of ten."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
"I can say that the licensing costs are charged annually."
"There is a license required for this solution."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Computer Software Company
17%
Manufacturing Company
11%
Government
9%
Financial Services Firm
8%
Computer Software Company
12%
Manufacturing Company
11%
Outsourcing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise18
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise31
Large Enterprise33
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $...
What needs improvement with Check Point Endpoint Remote Access VPN?
Regarding logging and management, while some of the logging is really good, other times it's not so great, and we've ...
What is your primary use case for Check Point Endpoint Remote Access VPN?
My main use case for Check Point Remote Access VPN is to allow remote users access into our network to get access to ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: September 2025.
872,008 professionals have used our research since 2012.