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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
244
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
18th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (23rd)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
68
Ranking in other categories
Enterprise Infrastructure VPN (6th)
 

Mindshare comparison

As of March 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.6%, down from 12.0% compared to the previous year. The mindshare of BeyondTrust Remote Support is 2.8%, up from 2.4% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."
"It allows our clients to have the confidence to centrally manage policies for security. It helps them in securing the organization from a technology aspect."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"I believe that the solution is actually in Gartner's top quadrant at the moment for mobile device management."
"The initial setup is not complex."
"I like Intune's ability to install software to a device remotely and push policy through the Azure portal."
"It is a lightweight, reliable solution that gives IT a direct visual of occurring issues."
"Bomgar is used for connecting with our end users and helping them to resolve any issues that they have on their computer."
"I personally like the ability to share files with other machines."
"You can't compete with TeamViewer or any other similar products. It's completely in a class of its own."
"A key advantage is over Password Safe, allowing third-party vendors access without directly onboarding them into the systems."
"Remote sessions are automatically recorded so there is a history of all coding and scripting."
"The support team who are interfacing with us, are excellent. They are on time for any response."
"This product "just works" (without fail) and is dead-easy for clients to connect with."
"The solution has been solid for me for over five years."
"The team has full visibility of the users that connect allowing them to keep control of who is in the network and what data they are allowing to come in and out."
"The management of the solution is very simple. It allows for a single view of all the endpoints."
"The most valuable feature is the seamless access."
"I like the fact that Remote Access allows the administrator to control and manage things. It makes things smoother, and it has been an excellent experience."
"Check Point Remote Access VPN has some useful features, and configuring it is relatively straightforward."
"To maintain the authorization of the connected user, Check Point provides multi-factor authentication for an RA VPN client to make sure legitimate users have access to resources."
"One of the features that I like most about this software is that it has a very intuitive, simple, and versatile interface that makes it easy to use and configure."
 

Cons

"What would make this product better is adding more security policies and features in the next upgrade."
"There needs to be more support for Mac operating systems."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"The time we have to wait to deploy policies has room for improvement."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"The pricing could be improved."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."
"Technical support for this region can be improved."
"Lacks some kind of voice communication option."
"Customer support was better in the past. About two years ago, the response times became longer."
"It could be more compatible with other applications. We had trouble with compatibility when it came to Entrust. This is because we had issues with Windows machines when we installed Entrust."
"This product has a lot of features that we do not currently use, so there may be some things that cause bloat and confusion."
"The solution currently is not stable and we gave a road map of our expectations two or three days ago."
"The ability to connect mobile devices could be improved. Smartphones and tablets are becoming more prevalent throughout corporate environments. From time to time, we have problems connecting to those devices. You can't stage the application to connect without a user's input. You had to guide them through enabling permissions for the app. Then they need to enter the URL and session key. It would be great if they could streamline that process."
"We sometimes have trouble accessing servers because of credentialing and multifactor authentication issues with PAM."
"There are some issues with the Check Point VPN, such as its complexity compared to other VPN clients."
"The ability to allow split-tunneling while still following our corporate policy needs to be on the table."
"There were some issues with automation and instability."
"The scalability needs improvement."
"Compliance Check on Check Point should be improved by having more configurable conditions to support multi-platforms and adding more granularity."
"They need to increase their timeout. Right now, it will fail after ten seconds, however, it shouldn't fail until after 20 seconds."
"Check Point Remote Access VPN's connectivity and establishment takes time and needs to be faster."
"We have noted some stability issues."
 

Pricing and Cost Advice

"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"The product is expensive."
"We have the business premium licenses for the solution."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."
"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."
"Although the upfront cost is a bit overwhelming, the appliance will pay for itself in less than two years."
"Their pricing is a little bit high but it's negotiable depending on the type of client. It is approximately R6,000 per year for a user. I would rate the pricing a four out of five."
"I would like to order more licenses. This would allow us to support more end users concurrently."
"For a smaller customer, the cloud solution costs around $2300 per user per year."
"I rate Remote Support eight out of 10 for affordability. It's definitely not the cheapest product, but you get a good return on your investment."
"Pricing is reasonable for what the service is offering. If it is looked at from a purely remote control perspective then it might appear expensive, but it is the wider functionality that should be considered too."
"I would prefer that it was more affordable."
"It is not the most cost effective solution on the market."
"There is a license required for this solution."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"I give the price of the solution a five out of ten."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"I can say that the licensing costs are charged annually."
"My understanding is that the pricing and licensing are very competitive, and it's not one of their more expensive products. We buy licenses for the solution and have licenses for the endpoint servers."
"The price of this product is good."
"Check Point Remote Access VPN is not expensive and the cost is annual."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BeyondTrust Remote Support?
The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What needs improvement with Check Point Endpoint Remote Access VPN?
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are using Check Point Remote Access VPN for remote administration of our data centers and on-premises systems. If ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: March 2025.
842,592 professionals have used our research since 2012.