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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
14th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (24th)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
68
Ranking in other categories
Enterprise Infrastructure VPN (6th)
 

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of BeyondTrust Remote Support is 2.9%, up from 2.4% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
Anant Suman - PeerSpot reviewer
Remote administration is enabled with secure and user-friendly access
The main purpose of the product is for firewall purposes that we are using, and the VPN provides secure access for remote connections. It adds simplicity, as the solution is simple enough, with an easy interface. The functionality enables secure access for remotely connecting users, which is necessary for our operations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"I would rate the stability of Microsoft Intune nine out of ten."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"It's easy to manage and easy to configure."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."
"Easy to use."
"I personally like the ability to share files with other machines."
"We like that it records the remote sessions. If a technician is logged into a user remotely to fix any problem, it records the decision."
"It's very secure, and it works very well. I like their remote support feature. It can be used for our clients' desktops or anywhere where the client can be working. I'd have to say the product is very good. It's a strong solution for us."
"Solution has a good UI."
"The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote clients."
"I would rate the product ten out of ten."
"I like Remote Support's ability to connect to a system without end-user interaction. A support engineer can log in to the system if a user is stuck and doesn't know where to go. This is helpful when conference room computers get locked down and the user can't access the guest OS."
"The remote reboot feature is particularly valuable for rebooting terminal servers that have power controls disabled."
"A single login based on a second authentication factor is giving us the possibility of integrating third-party services for authentication based on a security scheme."
"The security of the solution is a good feature, the stability is a valuable feature, and the customization is also a nice feature."
"The product's initial setup phase was easy."
"It offers a simple configuration and setup."
"Check Point Remote Access VPN provides strong security features, including encryption, authentication, endpoint security, access control, and centralized management."
"The solution is easy for administrators because you can check logs and write rules on the same page."
"Thanks to all these security processes, our users can access our infrastructure with the certainty that we will not be compromised."
"The most valuable feature of Check Point Remote Access VPN is its ability to deploy. It follows the same process as their stateful inspection firewall or IPS. If you know how to enable one feature, you can enable and configure others. The learning curve isn't steep."
 

Cons

"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect."
"It would be great if Intune offered better data protection controls for BYOD Windows PCs."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"It is pricey. It would be nice if it weren't so expensive because then you could afford more licenses and have more people involved, but I get it. They do have something that's unique compared to some of their competitors out on the market. It is a very robust and safe tool. If the price could come down, that'd be great."
"It needs better Linux support. We have had issues with Ubuntu specifically."
"Non-Windows support capabilities need improvement. They need to expand into Macs, iOS, and Android. It's there now, however, there's room for growth and that's probably the best area to expand."
"One potential improvement is in the support department. Customers based in India have to wait for support staff in the UK to start their shifts for assistance on non-urgent matters, even for severity one or two issues."
"Static notes for hosts: If I could enter notes on a Jump Client and have them appear every time I connect to that Client, it would be a huge benefit."
"I would like more insight into completed sessions. This would be nice, such as a historical log into the technician client application."
"Lacks remote support and privileged remote access in the one product."
"In the next release, I would like remote access to Chrome included."
"The VPN remote Access blade could be improved."
"The connection has gotten less smooth as the number of users increases. The issue is that the logs fill up quickly. Too many users are connecting remotely. It worked great when we only had a few remote connections. Now, it is disconnecting people and dropping the internet connection."
"We would like to implement HTML5 (clientless access) in the product without installing any additional software."
"Generally, the license is included with the Check Point gateway licensing, however, in terms of the number of users that can be activated for use, it is generally five users."
"The ability to allow split-tunneling while still following our corporate policy needs to be on the table."
"The support hours don't align with work hours, and AI could be introduced."
"In an environment with multiple cluster checkpoints, the global properties common to all clusters in some cases give problems."
"We encounter challenges for the product’s installation and troubleshooting processes compared to other VPN products."
 

Pricing and Cost Advice

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"It is not expensive."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Pricing can be improved."
"The E5 license is expensive."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"For organizations that are a Microsoft shop, the pricing is compelling."
"The cost currently according to the client is a bit high for them."
"I highly recommend using the tech team properly trained by Bomgar. This will help the tool be more useful."
"I would like to order more licenses. This would allow us to support more end users concurrently."
"Pricing is reasonable for what the service is offering. If it is looked at from a purely remote control perspective then it might appear expensive, but it is the wider functionality that should be considered too."
"It is pretty pricey. It is not cheap. The licensing structure is not cheap. The tool is not cheap, but in the long run, it is well worth it. It is probably one of the best on the market because it is just so easy to use and easy to deploy. It gave us the ability to see what everybody was doing. It held people accountable. It gave us the accountability that we needed."
"The setup is complex. Purchase the remote implementation service and make them slow down and work with you."
"For a smaller customer, the cloud solution costs around $2300 per user per year."
"It is expensive. Performance-wise, it is pretty good, but we're less happy with the cost. Its licensing is on a yearly basis. It is also on a per-technician basis. A certain number of concurrent technicians can log in and access all the features."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
"Regarding pricing, as a global customer, we get a big discount. For us, it's a good return on investment. We need to pay for additional features we want to enable. It seems cheaper than other vendors, but I can't say what it would cost an average customer."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"Check Point Remote Access VPN is not expensive and the cost is annual."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"I can say that the licensing costs are charged annually."
"There is a license required for this solution."
"The price of this product is good."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
10%
Government
8%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BeyondTrust Remote Support?
The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What needs improvement with Check Point Endpoint Remote Access VPN?
Our key technical supports come during hours that are not aligned with our working hours, which sometimes affects our...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We are using Check Point Remote Access VPN for remote administration of our data centers and on-premises systems. If ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.