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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
279
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
17th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (25th)
Check Point Remote Access VPN
Ranking in Remote Access
7th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
73
Ranking in other categories
Enterprise Infrastructure VPN (6th)
 

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.2%, up from 2.5% compared to the previous year. The mindshare of Check Point Remote Access VPN is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
NareshKumar9 - PeerSpot reviewer
Reliable remote access boosts productivity and connectivity for home-based users
In my opinion, the best feature that Check Point Remote Access VPN offers is its reliability, as there has been no downtime till now. The reliability of Check Point Remote Access VPN has positively impacted my daily operations by reducing my support tickets, particularly when users face connection issues due to ISP downtimes. Check Point Remote Access VPN has positively impacted my organization by providing users access to the internal network, allowing us to capture all activities through our network. The visibility offered by Check Point Remote Access VPN has benefited my organization as it detects unauthorized access attempts, immediately alerting me via a pop-up for any threat protection issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"Microsoft Intune's autopilot has been nice to have."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"The best part of Intune is application deployment. We can deploy an application to several users with a single click. We can use conditional access, granting access to users based on certain conditions, such as location, platform, etc."
"The user experience is good; we could work and deploy many controls through Microsoft Intune."
"The initial setup is not complex."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"Offers a secure method of access without having to install agents everywhere."
"This product "just works" (without fail) and is dead-easy for clients to connect with."
"The integrated chat service with quick elevation to a full control support session has increased our service desk efficiency."
"A key advantage is over Password Safe, allowing third-party vendors access without directly onboarding them into the systems."
"It has allowed us to quickly address the needs and issues of our end users."
"Bomgar has allowed our service desk (based in India) and our other support personnel based in the US to seamlessly support our users worldwide."
"The most valuable feature of BeyondTrust Remote Support is the ability to control screens remotely."
"Bomgar is used for connecting with our end users and helping them to resolve any issues that they have on their computer."
"The most important feature of Check Point Remote Access VPN is the multiple factor authentication."
"I like the fact that Remote Access allows the administrator to control and manage things. It makes things smoother, and it has been an excellent experience."
"The secure hotspot access for enabling good network connectivity is great."
"One of the features that I like most about this software is that it has a very intuitive, simple, and versatile interface that makes it easy to use and configure."
"It keeps us safe when browsing the internet and when sharing confidential information with our colleagues."
"It can improve an organization by providing secure access to resources for traveling employees, which can help to reduce the risk of data breaches or other security incidents."
"Check Point Remote Access VPN is very useful, reliable, and easy to install."
"We can integrate remote access to our branches through Check Point services."
 

Cons

"Integration with Mac devices requires some improvement."
"Lacking in features such as Wi-Fi and network security."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"It would be better if they can reduce the cost of the license."
"Regarding mobile devices, Intune is good, but there are other services that I would say are ahead of Intune from an administration and reporting point of view."
"There needs to be more support for Mac operating systems."
"Customer service used to be better. In the last couple of years, support has not been very good, even with Premier and Premium support. It's been very hit-or-miss."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"There were a few employee devices that failed during the initial deployment, which required a second deployment."
"In the next release, I would like remote access to Chrome included."
"I would like to see more integration with iOS devices along with better connectivity and communication with these devices."
"The solution currently is not stable and we gave a road map of our expectations two or three days ago."
"They need to ensure that the remote support is compatible with the other cloud solution providers, like Huawei. Currently it is only compatible with Azure, AWS and KVM."
"The chat needs to improve. We need to enable set hours for chat support which are separate from the remote support assistance."
"One potential improvement is in the support department."
"It needs better Linux support. We have had issues with Ubuntu specifically."
"The connection has gotten less smooth as the number of users increases. The issue is that the logs fill up quickly. Too many users are connecting remotely. It worked great when we only had a few remote connections. Now, it is disconnecting people and dropping the internet connection."
"Without a doubt and with the new trends in technology, Check Point should already have a blade with a 2MFA solution and not through some other vendor."
"Some configurations, like idle timeout (the requirement came from multiple users), are not possible to configure directly from the Check Point management server."
"The Linux version may have an app (similar to Windows) instead of a shell script."
"We would like to implement HTML5 (clientless access) in the product without installing any additional software."
"One area that could be improved is the complexity of setting up Check Point Remote Access VPN, particularly with features like multi-factor authentication, single sign-on, and identity awareness. Deploying these solutions requires higher technical expertise than other solutions."
"For Linux machines, they don't have a full client to install. For the users that utilize Linux, there needs to be an equivalent."
"They need to increase their timeout. Right now, it will fail after ten seconds, however, it shouldn't fail until after 20. If you don't get on your phone right away and check on your authentications, it will kick you out."
 

Pricing and Cost Advice

"No one can compete with Microsoft when it comes to price, and the features it is offering."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"The pricing is competitive, but it is not cheap."
"Intune is included in the Microsoft 365 licensing package that we have."
"For a smaller customer, the cloud solution costs around $2300 per user per year."
"The licensing is concurrent and we spend about $10,000. It's my understanding that there aren't any extra costs beyond just the straight licensing."
"I would prefer that it was more affordable."
"This product provides value for money."
"I rate Remote Support eight out of 10 for affordability. It's definitely not the cheapest product, but you get a good return on your investment."
"​The product maintenance and licensing costs are on the higher end, so I would carefully review how many licenses you need. The concurrent license model is helpful in this manner.​"
"I would like to order more licenses. This would allow us to support more end users concurrently."
"It is not the most cost effective solution on the market."
"I give the price of the solution a five out of ten."
"The solution is pretty expensive. The rating is an eight."
"I can say that the licensing costs are charged annually."
"Check Point Remote Access VPN is not expensive and the cost is annual."
"The price of this product is good."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"There is a license required for this solution."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
19%
Financial Services Firm
11%
Manufacturing Company
10%
Government
9%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BeyondTrust Remote Support?
The most valuable feature of the solution concerns our company's main use case, which is for connection to our remote...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What needs improvement with Check Point Endpoint Remote Access VPN?
An improvement I wish to see in Check Point Remote Access VPN is an automatic ISP translation feature, as users need ...
What is your primary use case for Check Point Endpoint Remote Access VPN?
My main use case for Check Point Remote Access VPN involves using the VPN for a lot of users who work from home and r...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.