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BeyondTrust Remote Support vs Check Point Remote Access VPN comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 13, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BeyondTrust Remote Support
Ranking in Remote Access
11th
Average Rating
9.0
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Privileged Access Management (PAM) (20th)
Check Point Remote Access VPN
Ranking in Remote Access
6th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
76
Ranking in other categories
Enterprise Infrastructure VPN (5th)
 

Mindshare comparison

As of September 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.7%, down from 10.0% compared to the previous year. The mindshare of BeyondTrust Remote Support is 3.3%, up from 2.6% compared to the previous year. The mindshare of Check Point Remote Access VPN is 2.2%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.7%
Check Point Remote Access VPN2.2%
BeyondTrust Remote Support3.3%
Other84.8%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Hahn Rolf - PeerSpot reviewer
Solution elevates team collaboration and manages remote support efficiently
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side. Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session. I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily. BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
reviewer2751156 - PeerSpot reviewer
Centralized user management reduces administrative costs and improves deployment speed
They could make Check Point Remote Access VPN easier to integrate with Entra ID and Azure, so that we can use Azure roles together with the VPN. The documentation on how to integrate is out of date, not maintained, and not really supported from Check Point's side. It's a great and stable VPN service that could benefit from more and better features, such as Active Directory or Entra ID integrations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"Users can make screenshots, and devices only need the minimal version of iOS."
"One of the main features of the solution is it allows the management of many devices in different ways."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"I am easily able to manage devices and assets, especially laptops and desktops."
"I really appreciate the features in Microsoft Intune, including the Intune Suite Cloud PKI."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"We have a BYOD policy, and this solution helps us manage our devices."
"Bomgar has given us the ability to manage the majority of our calls from a remote location making response times quicker and more efficient."
"I would rate the technical support as a nine out of 10. They are polite, quick, and good with follow-ups."
"I would rate the product ten out of ten."
"We like that it records the remote sessions. If a technician is logged into a user remotely to fix any problem, it records the decision."
"The integrated chat service with quick elevation to a full control support session has increased our service desk efficiency."
"The time savings that we experience from being able to get hands on with a device experiencing trouble, and the time to resolve an issue is substantial."
"You can't compete with TeamViewer or any other similar products. It's completely in a class of its own."
"We have not encountered any issues with stability. Updates leave us with less than 30 minutes of downtime."
"Once we install and connect the VPN service, it keeps on running until we disconnect."
"The security of the solution is a good feature, the stability is a valuable feature, and the customization is also a nice feature."
"The secure hotspot access for enabling good network connectivity is great."
"The safety of online interactions when working with this product has enabled members to convene productive meetings without fear of being attacked."
"Setting policies allow, block, and limit users' access."
"I like the fact that Remote Access allows the administrator to control and manage things. It makes things smoother, and it has been an excellent experience."
"The biggest advantage of Check Point Remote Access VPN is that we already use the Check Point firewall. We only needed to enable the feature and do the configuration in order to enable the VPN feature. We didn't need to buy or manage new hardware."
"Check Point Remote Access VPN has positively impacted my organization by improving productivity and given us a workaround in times of downtime."
 

Cons

"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"However, with Microsoft, it takes a lot longer, and I’m not getting quick resolutions. Sometimes, I find myself bouncing around between different support groups."
"When pushing anything from Microsoft Intune, the sync timing is 48 hours. While sometimes it takes 5 to 10 minutes, the official period given by Microsoft is within 48 hours, which can be time-consuming for policies, applications, or patches."
"There should be more focus on mobile device security and integration."
"Microsoft Intune is not as fast and extensive as traditional solutions such as SCCM and others."
"It could offer more attributes for authentication."
"Non-Windows support capabilities need improvement. They need to expand into Macs, iOS, and Android. It's there now, however, there's room for growth and that's probably the best area to expand."
"Lacks remote support and privileged remote access in the one product."
"Technical support for this region can be improved."
"It is expensive. Its initial setup was also a little bit involved, but it was nothing that we couldn't eventually handle. Currently, it has the ability to share screens. Somebody having an issue with their phone can share their screen with a technician sitting at a computer. It would be nice to also be able to control phones remotely, but this could be a limitation of a phone's operating system."
"One potential improvement is in the support department."
"It is pricey. It would be nice if it weren't so expensive because then you could afford more licenses and have more people involved, but I get it. They do have something that's unique compared to some of their competitors out on the market. It is a very robust and safe tool. If the price could come down, that'd be great."
"The Bomgar representative console could do with modernising. The Web rep console introduced is a marked improvement, but is currently not at feature parity with the thick client. This is being worked on."
"I would also like to see better support of Apple devices while using a Windows remote support console."
"Check Point Remote Access VPN could be more user-friendly."
"When you need to create something, you have to follow many steps and I think that should be simplified."
"There were some issues with automation and instability."
"The documentation on how to integrate is out of date, not maintained, and not really supported from Check Point's side."
"The VPN remote Access blade could be improved."
"The main feature that would be improved within Check Point Remote Access is its operation within Linux OS, as it currently does not have many features for that OS."
"There was complexity in the initial setup."
"Some configurations, like idle timeout (the requirement came from multiple users), are not possible to configure directly from the Check Point management server."
 

Pricing and Cost Advice

"I am satisfied with the pricing."
"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Based on the features that it gives, it is cost-efficient. It is not necessarily on the expensive side of the scale. It provides a hefty number of features that any organization would want. It is in a good price range."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"The pricing is competitive, but it is not cheap."
"It's a bit expensive from a licensing perspective, especially as we look to have organizations with tenants across the globe."
"The pricing is good because customers are not complaining about it."
"The licensing is concurrent and we spend about $10,000. It's my understanding that there aren't any extra costs beyond just the straight licensing."
"Their pricing is a little bit high but it's negotiable depending on the type of client. It is approximately R6,000 per year for a user. I would rate the pricing a four out of five."
"The solution is subscription-based and depends on the number of admin users."
"The setup is complex. Purchase the remote implementation service and make them slow down and work with you."
"I would like to order more licenses. This would allow us to support more end users concurrently."
"For a smaller customer, the cloud solution costs around $2300 per user per year."
"I highly recommend using the tech team properly trained by Bomgar. This will help the tool be more useful."
"We believe for the money, it is worth what you pay."
"The product is expensive. I rate its pricing a ten out of ten. For the cost of one product, we could purchase two or three Fortinet solutions with the same amount of money."
"There is a license required for this solution."
"Organizations that already have the Check Point NGFW need to purchase an additional license to have access to the VPN functionality."
"I can say that the licensing costs are charged annually."
"The solution is pretty expensive. The rating is an eight."
"Check Point Remote Access VPN is not expensive and the cost is annual."
"My company makes yearly payments only towards the licensing costs attached to Check Point Remote Access VPN, as there are no extra costs attached to the product."
"I give the price of the solution a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
16%
Government
10%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise9
Large Enterprise18
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise32
Large Enterprise33
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with BeyondTrust Remote Support?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specif...
What advice do you have for others considering BeyondTrust Remote Support?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabiliti...
What is your experience regarding pricing and costs for BeyondTrust Remote Support?
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $...
What needs improvement with Check Point Endpoint Remote Access VPN?
They could make Check Point Remote Access VPN easier to integrate with Entra ID and Azure, so that we can use Azure r...
What is your primary use case for Check Point Endpoint Remote Access VPN?
We have been using Check Point Remote Access VPN for about a year. We use Check Point Remote Access VPN as the main w...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Bomgar Remote Support
Check Point Remote Access VPN, Check Point Endpoint Remote Access VPN
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences Corporation
Osmose, International Fund for Animal Welfare (IFAW)
Find out what your peers are saying about BeyondTrust Remote Support vs. Check Point Remote Access VPN and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.