BeyondTrust Privileged Remote Access and TeamViewer Pilot are leading tools for remote access and support. Despite favorable feedback for its versatility, BeyondTrust Privileged Remote Access has an edge in customer service and integration, while TeamViewer Pilot's AR capabilities make it appealing for tech buyers.
Features: BeyondTrust Privileged Remote Access includes robust security features, comprehensive audit trails, and extensive access controls. TeamViewer Pilot offers augmented reality remote support, visual interaction with real-world objects, and sets itself apart with its AR functionality.
Room for Improvement: BeyondTrust Privileged Remote Access users suggest enhancing the mobile application's performance, more intuitive configurations, and improved integration options. TeamViewer Pilot users recommend optimizing stability during high-bandwidth usage, improving AR recognition accuracy, and better hardware compatibility.
Ease of Deployment and Customer Service: BeyondTrust Privileged Remote Access is praised for seamless integration within complex IT infrastructures and responsive customer service, highlighting straightforward deployment and effective support. TeamViewer Pilot also receives positive feedback for easy deployment, though its customer service is perceived as less responsive compared to BeyondTrust’s.
Pricing and ROI: BeyondTrust Privileged Remote Access is noted for higher upfront costs but provides strong ROI for large enterprises due to extensive security and functionality. TeamViewer Pilot offers a flexible pricing model. Despite higher recurring costs, its unique AR features deliver satisfactory ROI, especially for hands-on support tasks.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
BeyondTrust Privileged Remote Access (formerly Bomgar Privileged Access) lets you secure, manage, and audit vendor and internal remote privileged access without a VPN.
Privileged Remote Access provides visibility and control over third-party vendor access, as well as internal remote access, enabling your organization to extend access to important assets, but without compromising security.
Features include:
- Privileged Access Control: Enforce least privilege by giving users the right level of access.
- Monitor Sessions: Control and monitor sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections.
- Reduce the Attack Surface: Reduce attacks by consolidating the tracking, approval, and auditing of privileged accounts in one place and by creating a single access pathway.
- Integrate with Password Management: Inject credentials directly into servers and systems with just one click, so users never need to know or see plain text credentials.
- Mobile & Web Consoles: Use mobile apps or web-based consoles anytime, anywhere.
- Audit & Compliance: Create audit trails, session forensics, and other reporting features by capturing detailed session data in real-time or post- session review, and provide attestation reports to prove compliance.
TeamViewer Pilot is a remote assistance solution powered by augmented reality that enables you to connect to your support requesters and see what their smartphone camera live streams to your computer or mobile device while allowing you to draw, add text, or tag real-world objects with 3D markers for reference.
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