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BIC Platform vs Bizagi comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
IBM Blueworks Live support is praised for responsiveness and effectiveness, with many users satisfied and rarely needing assistance.
No sentiment score available
Sentiment score
6.7
Bizagi customer service is generally satisfactory, but response times can be slow without premium, with many users relying on community support.
 

Room For Improvement

Sentiment score
4.6
IBM Blueworks Live lacks key features like improved import/export functions, better ERP integration, and enhanced reporting and analytics tools.
Sentiment score
4.0
BIC Platform can improve by enhancing external connectivity, user manuals, and process dictionaries for better workflow management and user experience.
Sentiment score
4.9
Bizagi's desktop version lacks flexibility, has integration, performance, and support issues, and requires improvements in user-friendliness and documentation.
 

Scalability Issues

Sentiment score
7.8
IBM Blueworks Live is scalable for large organizations, accommodating many users with flexibility and a straightforward learning curve.
Sentiment score
6.0
BIC Platform excels in cloud scalability and low maintenance but is costly and offers moderate scalability for some organizations.
Sentiment score
6.6
Bizagi is considered scalable for medium-sized companies but has mixed reviews on performance and scalability for larger enterprises.
 

Setup Cost

No sentiment score available
IBM Blueworks Live provides scalable, cost-effective enterprise solutions with flexible pricing and minimal setup fees, including free subscription options.
No sentiment score available
Sentiment score
7.6
Bizagi's free version is adequate for basic needs, but advanced features require a costly enterprise version, prompting requests for mid-range options.
 

Stability Issues

Sentiment score
9.3
IBM Blueworks Live is praised for stability, high availability, and autosave, with minor concerns about cloud informational privacy.
Sentiment score
8.8
Users highly rate BIC Platform for its stability, scoring 9/10, emphasizing robustness and consistent performance in various environments.
Sentiment score
7.2
Bizagi is highly stable, with minor bugs and performance issues, but users appreciate its reliable, consistent operation across environments.
 

Valuable Features

Sentiment score
8.3
IBM Blueworks Live offers intuitive real-time modeling, collaboration, BPMN 2.0 support, and cloud-based process management for efficient documentation.
No sentiment score available
BIC Platform features intuitive design, seamless data management, browser access, affordability for Africa, and enhanced utility with data mining.
Sentiment score
8.4
Bizagi offers an intuitive interface, robust modeling, seamless BPMN integration, and flexible automation, praised for efficiency and ease of use.
 

Categories and Ranking

IBM Blueworks Live
Sponsored
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
BIC Platform
Ranking in Business Process Design
19th
Average Rating
8.2
Reviews Sentiment
6.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (27th)
Bizagi
Ranking in Business Process Design
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
79
Ranking in other categories
Business Process Management (BPM) (5th), Process Automation (6th), Rapid Application Development Software (14th), Low-Code Development Platforms (10th), No-Code Development Platforms (5th), Process Mining (5th)
 

Mindshare comparison

As of November 2024, in the Business Process Design category, the mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. The mindshare of BIC Platform is 1.6%, up from 1.6% compared to the previous year. The mindshare of Bizagi is 9.5%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
reviewer2229045 - PeerSpot reviewer
Provides good stability, but they should add a feature for enterprise architecture
We use BIC Platform for process design and workflow features The product is easy to use, and it has different roles. It is an online platform, so many users can simultaneously use it according to their assigned roles. The product’s most valuable feature is roles. So, we can assign different…
Sebastian - PeerSpot reviewer
A flexible, customizable solution that reduced time to market, but the UI and customer support could be better
The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
Computer Software Company
13%
Manufacturing Company
11%
Retailer
10%
Financial Services Firm
9%
Financial Services Firm
15%
Computer Software Company
11%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put an...
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use...
What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are ...
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty st...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we rea...
 

Comparisons

 

Also Known As

IBM Lombardi Blueprint
BIC Cloud BPM, BIC Platform
No data available
 

Overview

 

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Find out what your peers are saying about BIC Platform vs. Bizagi and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.