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BigFix vs Trend Micro Deep Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (15th), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
Trend Micro Deep Security
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
88
Ranking in other categories
Virtualization Security (1st), Cloud and Data Center Security (7th)
 

Mindshare comparison

BigFix and Trend Micro Deep Security aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 0.9%, up 0.8% compared to last year.
Trend Micro Deep Security, on the other hand, focuses on Virtualization Security, holds 42.1% mindshare, down 42.6% since last year.
Endpoint Protection Platform (EPP)
Virtualization Security
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Aug 12, 2024
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Venugopal Potumudi - PeerSpot reviewer
Nov 7, 2022
Easy to implement, good integrations, and helpful technical support services
It is mainly an antivirus product for both desktops as well as servers. It has additional modules which can be enabled in fast manner. It uses the same agent and additional modules like FIM, Filing Integrity Management and ELP services.  The product is easy to implement and easy to integrate with…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I’ve found patching to be the most valuable feature of the solution."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"We've had no issues with stability."
"Ability to run custom reports and custom relevance."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"Servers are patched more consistently than they have been previously."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"We've found stability to be great so far."
"The most valuable feature is the virtual patching."
"There are compliance issues for legacy applications and after applying OS security patches. The product's HIPS (Host Intrusion Prevention System) modules do the job for you automatically, without any downtime."
"For day-to-day efficiency, it provides a good dashboard, so our team can be active 24/7 instead of doing a lot of manual stuff. We just look at the dashboard, and it's all done."
"The platform's IP detection feature is particularly effective in identifying connections to our servers."
"Deep Security's most valuable features are antivirus and host intrusion detection."
"Deep Security is a good product for managing a few servers."
"The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it."
 

Cons

"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"BigFix could improve its asset management capabilities to discover assets, including hardware."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"In-place and OS upgrades can be improved."
"I would like to see the Self Service section made more user-friendly."
"Its pricing should be improved. It is too costly."
"If I had more reporting, the product would be an A plus."
"It needs to improve its integration with a lot of other products. This should be in the road map because we have a lot of SaaS-based appliances which are not connected with each other."
"The client can show as offline sometimes, and that becomes a bit difficult for troubleshooting. We end up basically redeploying the client. This is something that could be improved in the future."
"The solution could use more integration."
"The workloads must be better."
"AWS products could become more compatible with intrusion detection products leveraging help from Trend Micro."
"Our company faced issues syncing the active directory accounts"
"Requires simplification, a fair amount of trouble shooting required."
 

Pricing and Cost Advice

"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The price of the solution is high. There are not any additional fees from the standard license."
"The cost is slightly high."
"The price is reasonable, but our customers find it expensive."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"Purchasing this solution through the AWS Marketplace was secure and quick. AWS has good prices for a good product."
"We need to make yearly payments for the solution's licensing. There are different pricing models, like subscription-based and perpetual."
"From a pricing perspective, I would say the product is economical...The payments are made on a yearly basis towards the licensing of the solution."
"The solution is offered at an average price point"
"Some of our customers complain about the cost of this solution."
"It's more expensive than other solutions, such as Sophos and Kaspersky, as an endpoint solution."
"The AWS licensing model is scalable and easy to use, but could do with tiered discounts. I am not sure how well this model will scale when we start to use Auto Scaling with AWS resources."
"The cost is approximately six thousand Qatari Riyal ($1650 USD) per user."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
Educational Organization
38%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
Is Crowdstrike Falcon better than Trend Micro Deep Security?
I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the intelligence modules feature. I also find that Crowdstrike Falcon’s dashboard...
What's the difference between Trend Micro Deep Security and Trend Micro Apex One?
Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers - all with a unified and comprehensive SaaS solution and without compromising ...
 

Also Known As

Tivoli Endpoint Manager
Deep Security
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2024.
815,854 professionals have used our research since 2012.