PRTG Network Monitor and BigPanda are both key players in the network monitoring and alert management category. PRTG Network Monitor appears to have an advantage in ease of deployment and scalability, while BigPanda is notable for its alert deduplication and correlation capabilities.
Features: PRTG Network Monitor is characterized by rapid deployment, cost-effectiveness, and robust alerting capabilities. These features make it suitable for various infrastructures with minimal customization. BigPanda is noted for its alert deduplication and correlation which integrates smoothly with various systems, providing significant operational efficiency and strategic advantages.
Room for Improvement: PRTG Network Monitor users have highlighted the need for advancements in application monitoring, user-defined sensors, and a more sophisticated dashboard. Customization could also be made less cumbersome. BigPanda can enhance its dashboard features and integration capabilities while expanding its advanced event analysis and correlation functions.
Ease of Deployment and Customer Service: PRTG Network Monitor supports on-premises, private, and hybrid cloud deployments, but relies heavily on online resources and forums for customer support. BigPanda excels in public cloud deployment, offering responsive and efficient technical support, which is frequently praised for its effectiveness.
Pricing and ROI: PRTG Network Monitor is praised for its competitive pricing and comprehensive licensing model, which is attractive to a wide range of organization sizes but can become complex at larger scales. It is recognized for reducing system downtime and achieving cost savings. BigPanda offers cost-effective alert management with favorable terms, particularly for high-growth companies, and provides strong ROI through enhanced operational efficiency and integration benefits.
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.
BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.
Benefits of BigPanda Autonomous Operations Platform
Some the benefits of using BigPanda’s Autonomous Operations platform include:
Reviews from Real Users
BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.
PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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