Binary Defense MDR vs CrowdStrike Falcon Complete MDR comparison

Binary Defense and CrowdStrike are both solutions in the Managed Detection and Response (MDR) category. Binary Defense is ranked #7 with an average rating of 9.3, while CrowdStrike is ranked #1 with an average rating of 8.7. Binary Defense holds a 0.7% mindshare in MDR, compared to CrowdStrike’s 15.8% mindshare. Additionally, 100% of Binary Defense users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

Binary Defense MDR

Read 16 Binary Defense MDR reviews

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202 Comparison Views

100% willing to recommend

CrowdStrike Falcon Complete...

Read 79 CrowdStrike Falcon Complete MDR reviews

10,753 Views
6,415 Comparison Views

100% willing to recommend

Binary Defense MDR

CrowdStrike Falcon Complete...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Binary Defense MDR and CrowdStrike Falcon Complete MDR compete in the market for managed detection and response solutions. While both products offer significant advantages, Binary Defense appears to have the upper hand in customization and support responsiveness, whereas CrowdStrike leads in AI-driven threat detection and proactive insights.

Features: Binary Defense MDR excels in seamless ticketing, high customizability, and integration with existing systems, ensuring fast response times and precise threat alerts. CrowdStrike Falcon Complete is distinguished by its robust AI and machine learning capabilities, real-time updates on threats, and effective endpoint protection.

Room for Improvement: Binary Defense could enhance non-English language support, improve API integrations, and develop an internal SIEM offering. Additionally, more frequent customer interaction and improved reporting features would be beneficial. CrowdStrike could focus on lowering its pricing, improving user interface intuitiveness, and expanding SIEM functionalities and real-time threat visibility. Addressing rapid staff turnover could further benefit Binary Defense, while reducing false positives and increasing integration breadth would improve CrowdStrike.

Ease of Deployment and Customer Service: Binary Defense MDR supports a variety of environments, including public, private, and hybrid cloud deployments, along with excellent support characterized by fast response times and proactive communication. CrowdStrike Falcon Complete also supports diverse cloud environments and provides solid technical support, though service quality can vary by representative. Both solutions are praised for customer service, with Binary Defense noted for consistent engagement and prompt problem resolution.

Pricing and ROI: Binary Defense MDR is competitively priced, offering cost savings over a full-time in-house team, with users reporting significant ROI from reduced breach incidents and freed-up resources. CrowdStrike Falcon Complete's pricing is higher but considered fair for its comprehensive services. However, users feel it could be more competitive. Binary Defense generally provides faster ROI through cost savings, while CrowdStrike's value lies in its extensive features and security capabilities.

To learn more, read our detailed Binary Defense MDR vs. CrowdStrike Falcon Complete MDR Report (Updated: October 2024).

Buyer's Guide

Binary Defense MDR vs. CrowdStrike Falcon Complete MDR

October 2024

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

7th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

CrowdStrike Falcon Complete...

Ranking in Managed Detection and Response (MDR)

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.7%, up from 0.4% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 15.8%, up from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Otis Brinson

Principal at GoTo Foods

Helps users keep track of everything from one place

The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"Binary Defense has a human service department that provides live monitoring for our systems."

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

More Binary Defense MDR pros

"The stability is great for CrowdStrike Falcon Complete."

"It is a stable solution."

"CrowsStrike Falcon Complete is a good solid endpoint protection solution; it has a good engine and is on par in terms of efficacy with SentinelOne, and with Microsoft Defender for endpoint protection."

"The solution is easy to deploy and manage."

"The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection."

"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."

"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."

"With the support of the CrowdStrike team, I rate them a ten out of ten."

More CrowdStrike Falcon Complete MDR pros

Cons

"While my understanding is that they're working on this, I would like to see some more of the quantification or reporting."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"I would like to see more frequent check-ins with our security status."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"I would like to get more reports from Binary Defense about what they're blocking."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

More Binary Defense MDR cons

"The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed."

"The documentation that they had for the use of their API's was not very helpful."

"Falcon could use more SIEM capabilities, like a central place to monitor all our clients."

"The biggest thing is to scan into your Office 365 environment, not from a cloud access security broker standpoint, but from the Secure Access Security Edge standpoint in protecting the Copilot ecosystem. Copilot has become more widely popular than I could have imagined. You need to back up and protect your Office 365 tools anyway, and Copilot is just a high sense of awareness."

"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."

"There have been some issues with Falcon Complete's performance."

"Its support should be improved. The product is amazing, but the problem is that their support team is overconfident about the product. If something happens, they don't listen. They keep arguing with the customer. It should have more reporting. Reports are not that customizable. We need customizable reports for our customers, but they not there in CrowdStrike as well as SentinelOne."

"The support is good from CrowdStrike Falcon Complete. We call them and we have a response immediately. They could improve by increasing their knowledge."

More CrowdStrike Falcon Complete MDR cons

Pricing and Cost Advice

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"It has been good. We have saved money, and we have a better product."

More Binary Defense MDR pricing and cost advice

"CrowdStrike Falcon Complete is one of the more expensive security protection solutions."

"Its licenses are expensive for small-scale companies."

"Pricing is reasonable."

"It is not cheap, and it is not overpriced. It positions itself in the upper half of pricing in the market. You can find a product that claims to do the same and is super cheap, but it'll be not at all good. You can find something that says it does everything in the world, and it is the best thing since sliced bread, but it would be incredibly expensive. Falcon Complete is neither of those. It is always best to go somewhere in the middle, but it is not in the middle. It is in the upper half. So, it is by no means cheap, but it is worth it. Its pricing is well fixed. Given what you get in return, you wouldn't feel bad paying for it. They have a great licensing model. You can add extra bells and whistles if you want. There is that ability to reduce the price by turning off certain features if you wish."

"The licenses are sold per user."

"We pay $50,000 for the 200 endpoints we have."

"Falcon Complete isn't too pricy."

"While CrowdStrike Falcon Complete is expensive, it offers great features and functionality."

More CrowdStrike Falcon Complete MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

The tool's customer service team’s inability to respond to our company’s queries is an area where improvements are needed.

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 28% of the time

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Compared 21% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 17% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 16% of the time

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Huntress Managed EDR vs CrowdStrike Falcon Complete MDR

Compared 15% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 11% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 8% of the time

Sophos MDR vs CrowdStrike Falcon Complete MDR

Compared 8% of the time

More CrowdStrike Falcon Complete MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

January 2025

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

January 2025

Download CrowdStrike Falcon Complete MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Learn More

Binary Defense

CrowdStrike

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Buyer's Guide

Binary Defense MDR vs. CrowdStrike Falcon Complete MDR

October 2024

Free Report: Binary Defense MDR vs. CrowdStrike Falcon Complete MDR

Find out what your peers are saying about Binary Defense MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: October 2024.

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