Binary Defense MDR vs CrowdStrike Falcon Complete MDR comparison

Binary Defense and CrowdStrike are both solutions in the Managed Detection and Response (MDR) category. Binary Defense is ranked #7 with an average rating of 9.4, while CrowdStrike is ranked #1 with an average rating of 8.7. Binary Defense holds a 0.6% mindshare in MDR, compared to CrowdStrike’s 14.1% mindshare. Additionally, 100% of Binary Defense users are willing to recommend the solution, compared to 100% of CrowdStrike users who would recommend it.

Binary Defense MDR

Read 16 Binary Defense MDR reviews

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206 Comparison Views

100% willing to recommend

CrowdStrike Falcon Complete...

Read 79 CrowdStrike Falcon Complete MDR reviews

9,569 Views
5,790 Comparison Views

100% willing to recommend

Binary Defense MDR

CrowdStrike Falcon Complete...

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Executive SummaryUpdated on Dec 3, 2024

Binary Defense MDR and CrowdStrike Falcon Complete MDR compete in the market for managed detection and response solutions. While both products offer significant advantages, Binary Defense appears to have the upper hand in customization and support responsiveness, whereas CrowdStrike leads in AI-driven threat detection and proactive insights.

Features: Binary Defense MDR excels in seamless ticketing, high customizability, and integration with existing systems, ensuring fast response times and precise threat alerts. CrowdStrike Falcon Complete is distinguished by its robust AI and machine learning capabilities, real-time updates on threats, and effective endpoint protection.

Room for Improvement: Binary Defense could enhance non-English language support, improve API integrations, and develop an internal SIEM offering. Additionally, more frequent customer interaction and improved reporting features would be beneficial. CrowdStrike could focus on lowering its pricing, improving user interface intuitiveness, and expanding SIEM functionalities and real-time threat visibility. Addressing rapid staff turnover could further benefit Binary Defense, while reducing false positives and increasing integration breadth would improve CrowdStrike.

Ease of Deployment and Customer Service: Binary Defense MDR supports a variety of environments, including public, private, and hybrid cloud deployments, along with excellent support characterized by fast response times and proactive communication. CrowdStrike Falcon Complete also supports diverse cloud environments and provides solid technical support, though service quality can vary by representative. Both solutions are praised for customer service, with Binary Defense noted for consistent engagement and prompt problem resolution.

Pricing and ROI: Binary Defense MDR is competitively priced, offering cost savings over a full-time in-house team, with users reporting significant ROI from reduced breach incidents and freed-up resources. CrowdStrike Falcon Complete's pricing is higher but considered fair for its comprehensive services. However, users feel it could be more competitive. Binary Defense generally provides faster ROI through cost savings, while CrowdStrike's value lies in its extensive features and security capabilities.

To learn more, read our detailed Binary Defense MDR vs. CrowdStrike Falcon Complete MDR Report (Updated: March 2025).

Buyer's Guide

Binary Defense MDR vs. CrowdStrike Falcon Complete MDR

March 2025

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Helped 847,862 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Binary Defense MDR

Ranking in Managed Detection and Response (MDR)

7th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

CrowdStrike Falcon Complete...

Ranking in Managed Detection and Response (MDR)

1st

Average Rating

8.6

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.6%, up from 0.5% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 14.1%, down from 15.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Featured Reviews

Rich Ullom

AVP, IT Security Compliance and Audit/Information Security Officer at Western Reserve Group

Worth the money, fantastic communication, and fast service with an average response time of about four minutes on an alert

This is my third SOC. I have never had anybody react as well. So, it's hard for me to provide something that they could do better because I'm really happy with them. I just signed another three-year contract with them. I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine. Consistent staffing is the only challenge they have because when you're hiring level-one analysts, you go through them pretty quickly. You'll probably hire them at 50K or 55K, and after they do it for a year, they find out they can make 85K somewhere else, and they bounce. So, their turnover is a little high, but that's it.

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Otis Brinson

Principal at GoTo Foods

Helps users keep track of everything from one place

The most valuable features of the solution stem from the fact that we can track all of it in one place across all those different locations. Because it's cloud-based and reports up to the cloud, we also have access to the back end, and an incident response team monitors all incidents. We also have an escalation process in place. From my perspective, there are other pieces of CrowdStrike that the security architect team uses as well, but I don't get involved with those as much. I usually just wait for the end results or the notification if I need to get involved if there is an incident.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"The case interface is Binary Defense MDR's most valuable feature."

"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."

"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."

"Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable feature is reviewing tickets and the notes added by technicians."

More Binary Defense MDR pros

"The threat intelligence of CrowdStrike Falcon is the most valuable feature."

"It is very easy to manage the licenses centrally because these are cloud licenses. There is no need for manual data reports."

"The response service is the most valuable as it frees up our IT staff to focus on other tasks."

"The endpoint detection and response is very valuable."

"The solution is user-friendly."

"We found the initial setup to be quick and easy for the most part."

"Its machine learning and AI features are good."

"The most valuable feature of this solution is the real-time visibility into what is happening in your endpoint."

More CrowdStrike Falcon Complete MDR pros

Cons

"The only area for improvement that I can think of relates to statistical analysis for SLAs. They are in the middle of moving to a new product called D3 which is going to do some backend work for them. I know they are working to improve some of the help desk statistics, such as the time the tickets open and the time they are closed."

"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"We found a couple of bugs in the user interface."

"The current reporting system could benefit from improvement."

"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."

"I would like to see more frequent check-ins with our security status."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

More Binary Defense MDR cons

"Some dashboards can be very complex, but once you get to know them, it is very logical."

"I would like to see CrowdStrike Falcon Complete XDR integrate more effectively with other technologies."

"We have a problem with the CrowdStrike Falcon Complete agent. It was closing the communication with the network or other computers."

"The improvements needed for CrowdStrike Falcon Complete are in the way the agent updates. The overall management of endpoints needs to be better."

"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."

"It would be better if they offered other language options. It's only in English, and in Latin America, we mostly speak Spanish."

"We find CrowdStrike Falcon Complete to have a steeper learning curve when it is deployed in certain industries such as finance and retail."

"CrowdStrike Falcon Complete is not providing application control. This is a very useful feature in any endpoint security because if you want to block any malicious activity of any particular application, you can not block it in this solution. However, you are able to block hashes, but not executable files or processes. Additionally, this solution does not provide a user risk score. These are two areas that CrowdStrike Falcon Complete can improve on in the future."

More CrowdStrike Falcon Complete MDR cons

Pricing and Cost Advice

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"It has been good. We have saved money, and we have a better product."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

More Binary Defense MDR pricing and cost advice

"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."

"The pricing is a little bit expensive for our region."

"The pricing is a little bit higher than other OEM competitors in the market, like SentinelOne and Trend Micro."

"Its price is very high. CrowdStrike Falcon Complete is 50% more expensive than Cisco AMP for Endpoints."

"This product is one of the more expensive ones on the market."

"We pay 40,000 euros to use this solution."

"At approximately €60 per machine, per year, I think that it's a good price point."

"There are different lengths of licenses available, such as three and five years. The price of CrowdStrike Falcon Complete is expensive."

More CrowdStrike Falcon Complete MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Healthcare Company

Financial Services Firm

Manufacturing Company

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

It has been good. We have saved money, and we have a better product. We are a company that has become an enterprise from a small medium business in two years. Our company passed a certain dollar ma...

See all answers

What needs improvement with Binary Defense MDR?

We are going to have a meeting with them the following Monday. It will be our first quarterly business review. Half of it is going to be looking at new products and new functions that they are brin...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

CrowdStrike has a reasonable price. It's a good price, but if CrowdStrike offered coupons or discounts on a monthly or quarterly basis, it would be more beneficial for smaller vendors trying to imp...

See all answers

What needs improvement with CrowdStrike Falcon Complete?

There is room for improvement in the AI of CrowdStrike, known as Charlotte AI, which my team does not currently use. I have not had contact with it at this moment. Additionally, patch management in...

See all answers

Comparisons

CrowdStrike Falcon vs Binary Defense MDR

Compared 31% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 18% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

Darktrace vs Binary Defense MDR

Compared 14% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 12% of the time

More Binary Defense MDR Competitors

Huntress Managed EDR vs CrowdStrike Falcon Complete MDR

Compared 17% of the time

Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete MDR

Compared 12% of the time

Secureworks Taegis Managed XDR / MDR vs CrowdStrike Falcon Complete MDR

Compared 9% of the time

Sophos MDR vs CrowdStrike Falcon Complete MDR

Compared 7% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete MDR

Compared 7% of the time

More CrowdStrike Falcon Complete MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

April 2025

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete MDR

April 2025

Download CrowdStrike Falcon Complete MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Binary Defense

CrowdStrike Falcon Complete MDR provides advanced endpoint protection through behavioral-based analysis, threat hunting, and zero-day attack prevention for devices, servers, clients, and mobile endpoints.

Organizations utilize CrowdStrike Falcon Complete MDR for comprehensive security management, including monitoring and detecting vulnerabilities, ransomware protection, and enhancing overall security postures. It replaces traditional antiviruses and seamlessly integrates with other security solutions to ensure proactive threat management.

What are the key features of CrowdStrike Falcon Complete MDR?

AI and Machine Learning Detection: Identifies sophisticated threats using advanced algorithms.
Comprehensive Threat Intelligence: Delivers in-depth threat data for informed decision-making.
Real-Time Updates: Ensures constant protection against emerging threats.
Scalable Deployment: Adapts to organizational growth and changes.
Responsive Threat Hunting: Proactively searches for potential threats in the environment.
Minimal CPU Usage: Operates efficiently without hampering performance.
User-Friendly Dashboards: Simplifies monitoring and management tasks.
Strong Integration: Works well with other security tools and platforms.
Proactive Monitoring: Continuously observes systems to preemptively address issues.
Extensive Forensic Capabilities: Offers deep insights into security incidents.
Lightweight Endpoint Agent: Ensures endpoints are protected without affecting performance.
Efficient Incident Response: Quickly addresses and mitigates security breaches.
Broad OS Support: Compatible with a wide range of operating systems.

What benefits or ROI should be considered?

Reduced Downtime: Minimizes disruptions through swift threat detection and response.
Enhanced Security Posture: Strengthens overall security through comprehensive protection measures.
Cost Savings: Lowers expenses by replacing multiple security tools with an integrated solution.
Scalability: Adapts to the growing and changing needs of the organization.
Proactive Threat Management: Identifies and mitigates threats before they cause significant damage.

In specific industries such as finance, healthcare, and education, CrowdStrike Falcon Complete MDR is implemented to ensure compliance with regulatory standards, protect sensitive data, and defend against sophisticated threats. These sectors benefit from CrowdStrike's robust endpoint protection mechanisms and detailed forensic capabilities, which help maintain security integrity and operational continuity.

CrowdStrike

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Buyer's Guide

Binary Defense MDR vs. CrowdStrike Falcon Complete MDR

March 2025

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Find out what your peers are saying about Binary Defense MDR vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: March 2025.

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