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Bitdefender GravityZone EDR vs BlackBerry Cylance Cybersecurity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

Bitdefender GravityZone EDR
Average Rating
8.4
Number of Reviews
60
Ranking in other categories
Endpoint Detection and Response (EDR) (13th)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (27th)
 

Mindshare comparison

Bitdefender GravityZone EDR and BlackBerry Cylance Cybersecurity aren’t in the same category and serve different purposes. Bitdefender GravityZone EDR is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 3.5%, up 3.4% compared to last year.
BlackBerry Cylance Cybersecurity, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.3% mindshare, down 1.6% since last year.
Endpoint Detection and Response (EDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Kevin Mabry - PeerSpot reviewer
Jun 26, 2024
Provides telemetry, risk assessment, and behavior monitoring
I like the risk assessment tool built into Bitdefender GravityZone EDR because I'm really into risk assessments and vulnerability testing. I think that is crucial and needed, and I don't see that often with most EDRs. The telemetry I get from the tool can be used in a SOC I use. The solution has behavior monitoring that allows you to monitor people's specific behaviour and practices. You can then ask the person to stop or start doing something. You can also do application management and access management. You can do many things within Bitdefender GravityZone EDR because it is like a one-stop shop scenario.
Sooraj Makkancherrry - PeerSpot reviewer
Sep 10, 2024
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"The most valuable feature for me is the ability to whitelist, blacklist, and be very granular as to what I blocked, what apps I blocked, and what websites I block. I think that's probably the most valuable feature."
"It is a very stable solution."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"Bitdefender GravityZone Ultra has many features, such as VPN, web filtering, and email filtering. The product has many good reviews, and I like how straightforward it is to implement. It's also easy to access and use."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"One of the most valuable features is the signature updating in near real-time."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"The Application Guard and ByteGuard are useful features."
"Endpoints are protected in real-time without the need of a centralized server."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"The solution runs in the background, and I do not need to care about it."
"Has good RAM capacity for the power I need"
 

Cons

"I would like to see a remote desktop for installed endpoints so administrators can see what is on a user's screen or what a user is doing."
"The one thing that we are missing and want to see is user analytics. So, that is what I'm really interested in: behavior analytics and end user behavior."
"Occasionally websites are unnecessarily blocked due to monitoring software on those sites."
"They need to improve the dashboard by adding a dedicated executive view. This view should provide executives with a clear overview of what's happening."
"The product can be improved by identifying errors."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"They should improve the solution's patch management feature."
"The cryptosystem could be improved a bit."
"The user interface is outdated."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It's a good solution but some features just need to be updated."
"The solution needs better dashboards that are easier to use."
"Enhancing the product's detection rates and streamlining the user interface for easier management in daily operations would be beneficial improvements."
"The solution’s user interface could be improved."
 

Pricing and Cost Advice

"Bitdefender GravityZone Ultra is less expensive than other solutions, such as CrowdStrike. We had a really good deal because it was their year-end and they were trying to do a lot of sales that week. We bought a three-year contract from them and the cost was approximately $17 per endpoint, per year. It is was a very good price. I have spoken to other people who have purchased CrowdStrike at approximately $60 per endpoint, per year. I have no complaints about the price of this solution."
"The licensing cost has been manageable for our small team."
"The pricing for Bitdefender GravityZone Ultra is not that high. It's okay for its service, so I would download it on my personal computer and buy it for myself as a customer."
"The solution's price is mid-ranged."
"The product has a reasonable price."
"Bitdefender GravityZone EDR is cost-effective and has the best pricing."
"It is not that expensive. Compared to its competitors, it is well-priced and well-placed."
"Price-wise, we have a better licensing agreement with Bitdefender than we did with competing vendors."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"It is expensive, but not unreasonable."
"The product cost is about $5, per user, per month."
"CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"I think that the price we are paying is good for what it is."
"This cost of the license is approximately $5 USD monthly per user."
"We pay our license on a yearly basis and have just renewed for two years."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
8%
Manufacturing Company
7%
Government
6%
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Bitdefender GravityZone Ultra?
They need to improve the dashboard by adding a dedicated executive view. This view should provide executives with a clear overview of what's happening. Also, the UI needs to be more user-friendly, ...
What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Blackberry Protect
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Find out what your peers are saying about Bitdefender GravityZone EDR vs. BlackBerry Cylance Cybersecurity and other solutions. Updated: March 2020.
813,418 professionals have used our research since 2012.