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Bitdefender GravityZone Extended Detection and Response (XDR) vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone Ext...
Ranking in Extended Detection and Response (XDR)
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Endpoint Detection and Response (EDR) (47th), Network Detection and Response (NDR) (19th)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (11th)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone Extended Detection and Response (XDR) is 0.4%, up from 0.2% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Robin Cook - PeerSpot reviewer
Exceptional threat detection and effortless installation impress users
The solution has best-in-breed technology and scores very highly on efficacy rates. The threat detection rates are exceptionally good, better than most of the competition. The solution is highly respected in the industry. The product is very scalable, and the installation is reported to be extremely easy, even for those without great technical capabilities.
Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bitdefender GravityZone Ultra Plus is highly stable."
"The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools."
"It never fails. Bitdefender always catches all of the viruses that have been detected on customer sites."
"I find Bitdefender GravityZone Ultra Plus to be a pretty good solution for the mid-level market, specifically for organizations with up to two hundred fifty users. I like that it is an averagely priced solution. It also has a straightforward installation that can be completed within three to five minutes. Its technical support is also good enough."
"The quarantine computer functionality is very good for me."
"The product is easy to use."
"The threat detection rates are exceptionally good, better than most of the competition."
"The solution has best-in-breed technology and scores very highly on efficacy rates."
"ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution."
"The solution offers a lot of configuration capabilities."
"The solution doesn't have high memory usage."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"ESET PROTECT Enterprise is reliable."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
 

Cons

"Some customers would like additional features that aren't available through the current GravityZone platform."
"Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during the installation of Bitdefender, particularly the removal of previous software like Sophos."
"The mobile version needs improvement."
"Adding a feature like Data Loss Prevention would be beneficial."
"The solution seems to be pretty amateur for an EDR solution, and it should be more in sync in terms of features, with solutions such as FireEye and SentinelOne."
"I would like automatic issue fixing for users without needing to physically open the PC. I'd prefer updates and fixes from the cloud to avoid headaches and save time."
"The solution must improve its management features."
"Its automation can be improved."
"Sometimes, the connection to the machine requires troubleshooting."
"The tool is complex and expensive."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers."
"I would like to see more features on the reporting side of things."
"They need to reduce the number of notifications on the endpoints."
 

Pricing and Cost Advice

"It's a very good price for MSP. It's cheaper than Symantec."
"We have purchased licenses for the use of Bitdefender GravityZone Ultra Plus. The price of the solution is reasonable but could be better."
"Bitdefender GravityZone Ultra Plus is pretty average, meaning it's not cheaper, but it's pretty good. It has average pricing."
"ESET PROTECT Enterprise is affordable."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
26%
Manufacturing Company
9%
Comms Service Provider
9%
Retailer
8%
Computer Software Company
17%
Comms Service Provider
12%
Government
12%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitdefender GravityZone Ultra Plus?
The best thing about Bitdefender is that it has got top-notch features and it is not tied to specific countries like some other antivirus tools.
What needs improvement with Bitdefender GravityZone Ultra Plus?
Some customers would like additional features that aren't available through the current GravityZone platform. Some feedback has been about the deletion of other software not going smoothly during t...
What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
 

Also Known As

GravityZone Ultra Plus
ESET Protect, ESET File Security
 

Overview

 

Sample Customers

Archdiocese, Northstar, SeSa, W&W Informatik, Yamaha Motor Europe
Information Not Available
Find out what your peers are saying about Bitdefender GravityZone Extended Detection and Response (XDR) vs. ESET PROTECT Enterprise and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.