Bitrix24 vs LeadSquared comparison

Bitrix24 and LeadSquared are both solutions in the CRM category. Bitrix24 is ranked #16 with an average rating of 8.0, while LeadSquared is ranked #28 with an average rating of 7.3. Bitrix24 holds a 2.1% mindshare in CRM, compared to LeadSquared’s 1.0% mindshare. Additionally, 89% of Bitrix24 users are willing to recommend the solution, compared to 80% of LeadSquared users who would recommend it.

Bitrix24

Read 19 Bitrix24 reviews

869 Views
651 Comparison Views

89% willing to recommend

LeadSquared

Read 4 LeadSquared reviews

566 Views
375 Comparison Views

80% willing to recommend

Bitrix24

LeadSquared

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bitrix24 and LeadSquared based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bitrix24 vs. LeadSquared Report (Updated: October 2024).

Buyer's Guide

Bitrix24 vs. LeadSquared

October 2024

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Helped 814,649 peers since 2012

Categories and Ranking

Bitrix24

Ranking in CRM

16th

Average Rating

7.4

Number of Reviews

Ranking in other categories

Project Management Software (15th), Enterprise Social Software (7th)

LeadSquared

Ranking in CRM

28th

Average Rating

7.6

Number of Reviews

Ranking in other categories

Marketing Automation (9th)

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of Bitrix24 is 2.1%, down from 2.3% compared to the previous year. The mindshare of LeadSquared is 1.0%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

Sep 8, 2023

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

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SigfridCecillon

Director at Arsium

Jan 10, 2023

Reliable and offers helpful technical support but is expensive

It's an ERP for us to manage the planning of our people and to organize all our sales, invoices, planning, holidays, and everything like that. However, it's not for big firms; it's confidential products for small companies The product helped us to follow our invoicing and helped us to follow…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"I am impressed with the solution's ability to customize workflows."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"It is easy to use and very stable."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"The technical support was intuitive and had good documentation."

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"It's a very easy-to-use product."

More Bitrix24 pros

"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."

"The most valuable feature of LeadSquared is an easy-to-understand user interface."

"The initial setup is very easy."

"The most valuable feature of LeadSquared is the customization."

Cons

"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."

"The client interface is not very user-friendly."

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."

"It would be great if colleagues could get alerts via email when they are assigned something."

"We didn't have the ability to customize the solution."

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"The solution’s performance could be made faster."

More Bitrix24 cons

"The solution can get quite expensive, especially as you add more users."

"The solution’s UI could be more user-friendly."

"The notifications and workflow management can be improved in LeadSquared."

"The solution's report section is not very capable and could be improved."

Pricing and Cost Advice

"Price-wise, it is a very cheap solution."

"The cost is $2,500, which will be spread out over 18 to 24 months."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"The pricing for this program is reasonable."

"We were using the free version which was really limited in terms of functionality."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"The solution's pricing is quite average and not expensive."

More Bitrix24 pricing and cost advice

"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."

"We have an annual renewable license for LeadSquared."

"LeadSquared is not as costly as other CRM solutions."

"The license is paid yearly, and it is about 30 euros per month per user."

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Comms Service Provider

12%

Retailer

Financial Services Firm

Computer Software Company

14%

Manufacturing Company

10%

Educational Organization

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The solution's pricing is quite average and not expensive.

See all answers

What needs improvement with Bitrix24?

Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much.

See all answers

What do you like most about LeadSquared?

The most valuable feature of LeadSquared is the customization.

See all answers

What is your experience regarding pricing and costs for LeadSquared?

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

See all answers

What needs improvement with LeadSquared?

The solution’s UI could be more user-friendly.

See all answers

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ClickUp vs Bitrix24

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ExtraaEdge vs LeadSquared

Compared 56% of the time

Zoho CRM vs LeadSquared

Compared 44% of the time

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Product Reports

Buyer's Guide

Bitrix24

November 2024

Download Bitrix24 product report

Buyer's Guide

CRM

October 2024

Download LeadSquared product report

Learn More

Bitrix24

LeadSquared

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Buyer's Guide

Bitrix24 vs. LeadSquared

October 2024

Free Report: Bitrix24 vs. LeadSquared

Find out what your peers are saying about Bitrix24 vs. LeadSquared and other solutions. Updated: October 2024.

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