Bitrix24 vs LeadSquared comparison

Bitrix24 and LeadSquared are both solutions in the CRM category. Bitrix24 is ranked #16 with an average rating of 8.0, while LeadSquared is ranked #28 with an average rating of 7.3. Bitrix24 holds a 2.1% mindshare in CRM, compared to LeadSquared’s 1.0% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 80% of LeadSquared users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

869 Views
651 Comparison Views

90% willing to recommend

LeadSquared

Read 4 LeadSquared reviews

566 Views
375 Comparison Views

80% willing to recommend

Bitrix24

LeadSquared

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Bitrix24 and LeadSquared based on real PeerSpot user reviews.

Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Bitrix24 vs. LeadSquared Report (Updated: October 2024).

Buyer's Guide

Bitrix24 vs. LeadSquared

October 2024

Download the complete report

Helped 816,406 peers since 2012

Categories and Ranking

Bitrix24

Ranking in CRM

16th

Average Rating

7.4

Number of Reviews

Ranking in other categories

Project Management Software (15th), Enterprise Social Software (7th)

LeadSquared

Ranking in CRM

28th

Average Rating

7.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Marketing Automation (9th)

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of Bitrix24 is 2.1%, down from 2.3% compared to the previous year. The mindshare of LeadSquared is 1.0%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM

Featured Reviews

Miguel Molano

Sales Manager at Soutec

Efficient contact management with enhanced automation and good reliability

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

Read full review

SigfridCecillon

Director at Arsium

Reliable and offers helpful technical support but is expensive

The implementation process was very easy since it's a cloud solution. It's already installed by the provider. We just have to populate the data into the product, and that process is not very complex. That said, we have noticed it is missing some data regarding, for example, currency, and a few other things. The deployment itself took one month or so. I did it mostly alone and with the help of my engineer. I did about ten days of work, and then another ten with the engineer.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I believe that having one system that handles all of the functions that we need in a business, such as marketing, sales, pipeline management, project management, meetings, customer contact, customer feedback, social media integrations, and connections to our cloud data storage, Google, and Microsoft, is a good idea."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."

"Bitrix24 is a user-friendly solution that is easy to use."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."

"The product is user-friendly."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

More Bitrix24 pros

"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."

"The most valuable feature of LeadSquared is an easy-to-understand user interface."

"The most valuable feature of LeadSquared is the customization."

"The initial setup is very easy."

Cons

"The solution's open channel and contact center could be improved."

"Bitrix24’s interface needs to be improved."

"We need full ERP integration to take all our processes in one platform."

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"The support provided by Bitrix24 is an area with shortcomings that needs improvement."

"The solution’s performance could be made faster."

"There is a need for better integration with ERP solutions."

"It would be great if colleagues could get alerts via email when they are assigned something."

More Bitrix24 cons

"The solution’s UI could be more user-friendly."

"The notifications and workflow management can be improved in LeadSquared."

"The solution can get quite expensive, especially as you add more users."

"The solution's report section is not very capable and could be improved."

Pricing and Cost Advice

"Bitrix24 used to be cheaper, but now it's getting expensive."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"Price-wise, it is a very cheap solution."

"We were using the free version which was really limited in terms of functionality."

"The pricing for this program is reasonable."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Licenses are cheap compared to other solutions."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

More Bitrix24 pricing and cost advice

"I am not sure about the cost of the solution overall, but with their SMS notifications services, there is an extra cost."

"The license is paid yearly, and it is about 30 euros per month per user."

"LeadSquared is not as costly as other CRM solutions."

"We have an annual renewable license for LeadSquared."

See which vendors are best for you

Use our free recommendation engine to learn which CRM solutions are best for your needs.

See recommendations

816,406 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

22%

Comms Service Provider

12%

Financial Services Firm

Retailer

Computer Software Company

14%

Manufacturing Company

10%

Educational Organization

10%

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What do you like most about LeadSquared?

The most valuable feature of LeadSquared is the customization.

See all answers

What is your experience regarding pricing and costs for LeadSquared?

Since we use the enterprise solution, a lot of costs are involved. However, we use it because it helps us with our use case. We have an annual renewable license for LeadSquared.

See all answers

What needs improvement with LeadSquared?

The solution’s UI could be more user-friendly.

See all answers

Comparisons

Odoo vs Bitrix24

Compared 23% of the time

Zoho CRM vs Bitrix24

Compared 16% of the time

ELMA 365 vs Bitrix24

Compared 14% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 13% of the time

ClickUp vs Bitrix24

Compared 13% of the time

More Bitrix24 Competitors

ExtraaEdge vs LeadSquared

Compared 56% of the time

Zoho CRM vs LeadSquared

Compared 44% of the time

More LeadSquared Competitors

Product Reports

Buyer's Guide

Bitrix24

November 2024

Download Bitrix24 product report

Buyer's Guide

CRM

October 2024

Download LeadSquared product report

Learn More

Bitrix24

LeadSquared

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

LeadSquared is a complete customer acquisition platform for businesses. It combines the features offered by both CRMs as well as Marketing Automation software, and thus brings your Sales and Marketing teams on the same page. It lets you :- 1. Automate lead capture from all sources 2. Run email, SMS and drip marketing campaigns 3. Prioritize amongst leads using quality and engagement scoring 4. Track lead activity on your website, landing pages, emails and calls, and 5. Access deep analytics about your sales and marketing activities. It is best fit for businesses in the Education, Real Estate, Financial Services, Health & Wellness, Travel & Hospitality, and Software sectors.

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Byju's Classes, Randstad, Trivago, Scripbox, Zoomcar, Quikr, Amberjack, Mettl, Flipkart, iNurture, Vedantu, Eton University, IIHT, NIIT, IILM, Ashoka University, BML Munjal University, O2 Spa, Body Craft, Acron Group, The Deltin Group,

Buyer's Guide

Bitrix24 vs. LeadSquared

October 2024

Free Report: Bitrix24 vs. LeadSquared

Find out what your peers are saying about Bitrix24 vs. LeadSquared and other solutions. Updated: October 2024.

DOWNLOAD NOW

816,406 professionals have used our research since 2012.

See our Bitrix24 vs. LeadSquared report.

See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.