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Bizagi vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Bizagi accelerates project timelines, reduces costs, and delivers significant ROI through efficient business process modeling and automation.
Sentiment score
7.5
IBM BPM enhances process efficiency, reduces errors, and often recovers costs within a year despite moderate licensing costs.
 

Customer Service

Sentiment score
7.0
Bizagi customer service is generally satisfactory, but response times can be slow without premium, with many users relying on community support.
Sentiment score
6.6
IBM BPM's customer service is praised for expertise but needs improvement in response times and handling complex issues.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
6.7
Bizagi is considered scalable for medium-sized companies but has mixed reviews on performance and scalability for larger enterprises.
Sentiment score
6.9
IBM BPM is scalable but requires tuning and monitoring for performance amid challenges and varied user satisfaction.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
7.1
Bizagi is highly stable, with minor bugs and performance issues, but users appreciate its reliable, consistent operation across environments.
Sentiment score
7.2
IBM BPM is generally stable with improved performance, occasional instability issues, and effective support for resolving problems.
 

Room For Improvement

Bizagi's desktop version lacks flexibility, has integration, performance, and support issues, and requires improvements in user-friendliness and documentation.
IBM BPM needs intuitive configuration, better integration, improved scalability, simplified processes, UI refinement, enhanced features, and reduced pricing.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

Bizagi's free version is adequate for basic needs, but advanced features require a costly enterprise version, prompting requests for mid-range options.
IBM BPM is a costly solution with complex licensing, best suited for large enterprises seeking powerful capabilities.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

Bizagi offers an intuitive interface, robust modeling, seamless BPMN integration, and flexible automation, praised for efficiency and ease of use.
IBM BPM is praised for process orchestration, integration, user interface, automation, and strong analytics with low-code deployment.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

Bizagi
Ranking in Business Process Management (BPM)
7th
Ranking in Process Automation
7th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
79
Ranking in other categories
Business Process Design (5th), Rapid Application Development Software (15th), Low-Code Development Platforms (11th), No-Code Development Platforms (5th), Process Mining (5th)
IBM BPM
Ranking in Business Process Management (BPM)
8th
Ranking in Process Automation
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Application Infrastructure (7th)
 

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of Bizagi is 6.6%, up from 5.8% compared to the previous year. The mindshare of IBM BPM is 7.6%, down from 7.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Sebastian - PeerSpot reviewer
A flexible, customizable solution that reduced time to market, but the UI and customer support could be better
The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that. The orchestration capabilities provided by the solution are good; they're helpful and fully functional, plus Bizagi has a management consultant to assist. However, they could be better, and there is significant room for improvement. We can adapt processes we created with Bizagi as our business grows and more processes become automated. We have been doing that on a live process, and it works very well. If the change we are implementing is very different to a traditional workflow, we can create a new version and design cases in the new version instead of the older one. We can modify processes already in place if the change isn't too disruptive, or we can keep using the same platform but create cases in a new workflow instead of the old one, so there's a lot of flexibility. Adapting processes is straightforward, though it depends somewhat on the complexity of the process. Making minor modifications is not complicated; we go into the studio, change the piece of code, workflow, or data model we need, and then redeploy.
Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
9%
Manufacturing Company
8%
Financial Services Firm
30%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How easy is it to migrate process flow charts (modeled using tools like Visio) into Bizagi?
I have been using Bizagi with a major project for a state government agency for about four years now. It is pretty straightforward to load in files that are BPMN 2.0 compliant. The option to load V...
What do you like most about Bizagi?
The natural notation is the best feature of Bizagi because it makes it compatible with other products.
What is your experience regarding pricing and costs for Bizagi?
My company uses the free version of the product. In our company, we are doing documentation and modeling. When we reach that point of automating the processes, then maybe we shall acquire the paid ...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
 

Comparisons

 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Learn More

 

Overview

 

Sample Customers

adidas, Audi, BNP Paribas, Deutsche Post DHL & many more - 500+ customer globally.
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about Bizagi vs. IBM BPM and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.