We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the organizational modeling capability."
"The visualizations and attachments provided by the product are valuable."
"The user interface is pretty good."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"Your team can work on it having basic training about databases and BPM modeling."
"It can be useful as a tool to improve your communications and the control of your processes. For example, when you have to explain a process to seven or eight stakeholders who think differently as well as have different experiences in different functional departments, it is not easy. Sometimes you are using a lot of technical terms, and other times, you are dealing with management terminology. The visual representation helps you create a better alignment and understanding for different roles and stakeholders of your workforce."
"BPMN 2.0 compliance, while you model the processes, the system can detect your notation errors."
"Very user friendly and a professional solution."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"Can do a lot of things with minimum time and cost."
"There are a lot of frameworks in the product. I use Pega PRPC the most."
"The robotic process automation has increased the confidence of business users."
"The solution is operating well overall."
"Pricing is a little on the high side."
"It would be useful if we can connect Bizagi to other solutions, such as a local financial solution or Power BI. It would also be good and helpful to be able to connect Bizagi to some services solutions. It should also support right-to-left languages, such as Arabic."
"Agriculture, Industry."
"Bizagi doesn't have integrations with other solutions, such as ERP systems. In the industry and your company, you have a lot of systems with which you need to integrate, but Bizagi doesn't have such integrations, which makes it very difficult. Its scalability can also be improved. It is good for a startup, but when you need something more complex, it is not good."
"I would like to see simulation as a free feature again. In version 3.3 it was free, but in 4.0 it isn't."
"For the small business, this is very bad because it is still fragmented. The licensing policy should be more flexible and small company oriented. In micro-small companies, there should only be one or two. That's not the problem. Maybe it is too flexible, there are so many pieces that you need to put together. When you have a small business, it can be a little complicated, not so easy."
"It needs an easier setup for the Bizagi Engine."
"There could be more documentation."
"In business process mapping, you have pools and dark pools. I don't see that Bizagi differentiates between a regular pool and a dark pool."
"It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"Pega's technical support could be better."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"The UI part needs improvement."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ADONIS, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and AWS Step Functions. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
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