BlackBerry Cylance Cybersecurity vs Webroot Business Endpoint Protection comparison

BlackBerry and OpenText are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #18 with an average rating of 8.3, while OpenText is ranked #40 with an average rating of 7.0. BlackBerry holds a 1.3% mindshare in EPP, compared to OpenText’s 0.7% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 89% of OpenText users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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3,119 Comparison Views

85% willing to recommend

Webroot Business Endpoint P...

Read 31 Webroot Business Endpoint Protection reviews

2,154 Views
1,848 Comparison Views

89% willing to recommend

BlackBerry Cylance Cybersec...

Webroot Business Endpoint P...

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Executive SummaryUpdated on Jan 12, 2025

BlackBerry Cylance Cybersecurity and Webroot Business Endpoint Protection compete in the cybersecurity category, both offering advanced security solutions tailored for enterprise needs. BlackBerry Cylance holds an edge in machine learning-driven protection and malware detection, while Webroot is preferred for ease of deployment and minimal system impact.

Features: BlackBerry Cylance emphasizes robust malware detection, zero-day threat protection, and centralized management through a lightweight design that efficiently manages resources. Script blocking and minimized resource consumption are standout features. Webroot is distinguished for its AI functionality, a powerful cloud console, and low impact on system performance. Its endpoint navigation protection and cloud integration capabilities add considerable value.

Room for Improvement: BlackBerry Cylance can improve in handling false positives, enhancing its user interface for data analytics, and providing more detailed post-incident information. Setup and configuration training also appear as an area for enhancement. Webroot could enhance threat detection, improve ransomware protection, and provide more robust reporting features.

Ease of Deployment and Customer Service: Both BlackBerry Cylance and Webroot offer flexible deployment options, including public and hybrid cloud environments. BlackBerry Cylance's technical support receives mixed reviews, whereas Webroot stands out for straightforward setup and responsive support, making it favorable for users seeking effective deployment and assistance.

Pricing and ROI: BlackBerry Cylance is perceived as slightly more expensive, though justified by its security offerings and low maintenance demands, yielding significant ROI through enhanced security and labor savings. Webroot is recognized for affordability and a transparent pricing model, favorable for large organizations. Its ROI highlights efficiency in labor and security, offering cost-effective protection.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Webroot Business Endpoint Protection Report (Updated: January 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Webroot Business Endpoint Protection

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

18th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Webroot Business Endpoint P...

Ranking in Endpoint Protection Platform (EPP)

40th

Average Rating

7.8

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.5% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Hadar Eshel

Co-Founder and CEO at Cloudway

Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance

We integrate it into our comprehensive cybersecurity strategy, specifically for antivirus and antiviral purposes. CylancePROTECT provides comprehensive endpoint security, including EDR capabilities. Additionally, BlackBerry now offers XDR, similar to other companies like CrowdStrike and SentinelOne. The AI-driven threat detection of CylancePROTECT has significantly enhanced our organization's security posture. This company has pioneered an AI-based engine that doesn't rely on signatures, thus offering protection for every computer, server, and endpoint without requiring specific signatures for malware or other attacks. Cylance stands out for pioneering the delivery of a complete AI-driven antivirus engine that relies primarily, if not solely, on AI and machine learning for threat identification. Remarkably, it identifies over 99.7% of global threats.

Read full review

Rick Cassel

Owner at R. A. Cassel & Associates

Lightweight and not hard to set up however, does not offer good reporting

We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."

"The solution is stable."

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

"One of the best features of the solution is that it's easy to deploy."

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."

"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."

"It secures different entry points into the network."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

More BlackBerry Cylance Cybersecurity pros

"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."

"Doesn't consume resources or affect the computer performance at all."

"It is very light. It is the only solution that can be installed on a machine that already has an antivirus. It is a pretty complete solution."

"The Webroot cloud console is very powerful."

"The initial setup is not complex at all. It's very straightforward."

"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."

"Low performance requirements."

"Webroot Business Endpoint Protection is very scalable."

More Webroot Business Endpoint Protection pros

Cons

"The product must make the interface a little more user-friendly."

"The solution should implement AI in the product."

"The stability could be improved."

"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."

"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."

"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."

"It is hard to manage."

"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."

More BlackBerry Cylance Cybersecurity cons

"Its detection capability for certain attacks should be improved. It should have better and wider detection for certain malware attacks. It could also have some sort of RMN."

"The console spins up relatively slowly, and some of the configuration items are obscure (e.g., reporting back one time per day is a default setting) and need to be tweaked."

"Webroot is very reactionary. It waits until the threat is active within memory to try and detect it. They need better pre-execution detection and prevention."

"There should be a Webroot Business Endpoint Protection mobile app."

"They should provide more information on the type of cyber attacks."

"It would be nice if it had a feature for automatically generating reports on the client end for device status, security status and backup information."

"We need to know more details about how the virus interacted with the computer."

"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."

More Webroot Business Endpoint Protection cons

Pricing and Cost Advice

"The licensing part of the product is too expensive compared to other solutions in the market."

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"I think that the price we are paying is good for what it is."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."

"CylancePROTECT is an affordable solution."

"The monthly fee is $55 USD per user."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Work on a price tier plan."

"Get a trial, then a multi-year license."

"I think the price is fairly reasonable. I was really prepared to pay more, but the price is fine."

"It is relatively cheap."

"The solution is very cost-effective."

"From a pricing standpoint, I would rate it a four out of five."

"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."

"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."

More Webroot Business Endpoint Protection pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Manufacturing Company

12%

Government

Financial Services Firm

Computer Software Company

18%

Real Estate/Law Firm

13%

Financial Services Firm

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...

See all answers

What do you like most about Webroot Business Endpoint Protection?

I haven't observed any of the instabilities in the solution. It is a stable solution.

See all answers

What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.

See all answers

What needs improvement with Webroot Business Endpoint Protection?

Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 23% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 17% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Cortex XDR by Palo Alto Networks vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Kaspersky Endpoint Security for Business vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Microsoft Defender for Endpoint vs Webroot Business Endpoint Protection

Compared 31% of the time

CrowdStrike Falcon vs Webroot Business Endpoint Protection

Compared 26% of the time

Huntress Managed EDR vs Webroot Business Endpoint Protection

Compared 15% of the time

HP Wolf Security vs Webroot Business Endpoint Protection

Compared 11% of the time

More Webroot Business Endpoint Protection Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

January 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Webroot Business Endpoint Protection

December 2024

Webroot Business Endpoint Protection report

Download Webroot Business Endpoint Protection product report

Also Known As

Blackberry Protect

Webroot SecureAnywhere Business Endpoint Protection

Learn More

BlackBerry

OpenText

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

Webroot Business Endpoint Protection provides comprehensive endpoint protection, antivirus, and security features across devices like mobiles, computers, and servers to prevent malware and other threats.

Webroot Business Endpoint Protection helps businesses manage endpoint security through its robust cloud application and integrates with RMM tools for improved management and pricing. It offers EMS service, automatic updates, and a lightweight agent, ensuring ease of use and minimal resource consumption across all devices. This solution maintains a cloud-based database for real-time threat recognition and delivers strong performance with low resource usage, leveraging heuristic AI for threat detection. Companies use it for its antivirus, firewall functions, device location and wiping, and security policy applications, contributing to effective security management.

What are the key features?

Endpoint Protection: Safeguards computers, mobiles, and servers from threats.
Cloud Integration: Manages security through a robust cloud application.
Automatic Updates: Ensures devices are consistently protected with the latest updates.
Lightweight Agent: Minimizes resource usage while delivering high performance.
Heuristic AI: Provides advanced threat detection and prevention capabilities.
EMS Service: Manages security effectively across all endpoints.

What benefits should you look for?

Efficiency: Low resource usage for optimal device performance.
Ease of Use: Simplified installation and configuration processes.
Real-Time Threat Detection: Immediate response to potential threats.
Cost-Effectiveness: Affordable pricing with clear, transparent models.
Comprehensive Protection: Complete security measures for various devices.

Webroot Business Endpoint Protection is implemented across industries to ensure robust endpoint security. Its integration with RMM tools allows for seamless management in IT environments, while its cloud-based threat detection provides essential cybersecurity for sectors such as healthcare, finance, and education.

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Mytech Partners

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Webroot Business Endpoint Protection

January 2025

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