Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
19th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
42nd
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.7%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Rick Cassel - PeerSpot reviewer
Lightweight and not hard to set up however, does not offer good reporting
We've had a couple of events both this year and last year where it just didn't seem to catch ransomware, which is impossible to do if someone has hands-on with the system. There were some things that they had or used to have or don't have that I still haven't figured out called journaling. And it was supposed to be a way to roll back changes that were made. However, they're telling me they don't have that. That's not in the system. It’s my understanding that it doesn’t actually scan any files at all. They just look at their database of files they've scanned previously, and either it matches or doesn't. That might be where the shortcoming is, is that it just can't stay up-to-date fast enough to stop new things that are coming in. It's an after-the-fact anti-virus. It doesn't do anything proactive. The virus has to hit the machine before it detects it. There is one thing that is deplorable with the product that I would change as soon as I found a better one. However, the reports are worthless. You go and look at a scan report and cannot get a log of machines. I can log into a console and see the files were scanned every day at 2:00 AM, and they all passed green or something was detected and removed. However, you have to go to the console. I don't have anything that I can send to my client on reports. What they give you is a bunch of bar graphs with no details. You can't drill down. It'll say two infections. However, it doesn't tell you what machines. You've just really got several different reports, and they're all just a bunch of graphs and wasted paper. There's nothing really substantial. The reports that I can use for client-facing, once a month, to say, "Here, we scanned all these workstations. Here are our results," don’t exist. They've got fake reports. I've screamed about that for years, and they just won't do anything. Therefore, I created my own little up-to-date or not ask fail-type report. I send that to them in place of a report directly from a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"On the management side, we liked the way it displays things."
"The solution runs in the background, and I do not need to care about it."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"The solution is stable."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"Webroot Business Endpoint Protection is very scalable."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"The traffic security monitoring, traffic application access feature called the agent, the main feature which is the endpoint security feature are the ones I found valuable. And it also had the in branch security in kind of SD WAN, good three hundred and sixty protection. It is specific and there is ease of deployment also present."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"We've not had any issues with scalability. If an organization needs to expand, they can do so quite easily."
"They have a lot of features integrated from way back, which shows that the product developers know exactly what they're doing."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
 

Cons

"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"The price for this EPP platform is expensive and could be improved."
"The security scripting needs improvement. It needs deeper security for scripting."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The initial deployment was quite complicated."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"Reporting system could be improved."
"Since they're dealing with multi-core environments now, the best option would be for them to enhance the product so that the product can automatically do an assessment on the machine."
"One of the biggest pain points is that it's not really ransomware-oriented. They will be able to catch some, but that's where Sentinel One is a better player compared to Webroot."
"Technical support is not the best. It's hard to get a hold of them if we need help. It's something that definitely needs improvement."
"It needs to improve the problems with the faster connection, and have a huge reduction in false positives."
"Webroot Business Endpoint Protection needs to improve its ability to detect threats."
"I'm not happy with Webroot Business Endpoint Protection, for only one reason. It seems that it slows down my interface when I'm doing programming in Microsoft Access, tremendously."
"We need to have a stronger defense against CryptoLock and other attackers."
 

Pricing and Cost Advice

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"It is expensive, but not unreasonable."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The product cost is about $5, per user, per month."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"We would just add more if there are new users, but right now you just need one license for per user."
"I can't recall the exact pricing, but I believe there is a monthly fee of $20-30 per user."
"The pricing is high."
"If you purchase for clients, then you are the managing billing entity. It's better to either get a monthly subscription check from your clients, or to prepay for the year (so as to not keep cash in reserve to pay the bill each month) IMHO."
"Webroot is less expensive than SentinelOne."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"Its cost is not much per month. Our price is a couple of bucks a user."
"Get a trial, then a multi-year license."
"Webroot Business Endpoint Protection is not too expensive. My licenses cost me between $300 and $400. It is really good price wise."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
845,040 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
Financial Services Firm
7%
Computer Software Company
19%
Real Estate/Law Firm
13%
Comms Service Provider
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection is probably on the cheaper side, so I would rate their pricing a one or a two out of ten.
What needs improvement with Webroot Business Endpoint Protection?
Webroot Business Endpoint Protection needs to improve its ability to detect threats. It does not do what it's advertised to do. Real-time threat detection also doesn't work as it should.
 

Also Known As

Blackberry Protect
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Mytech Partners
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Webroot Business Endpoint Protection and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.