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BlackBerry Cylance Cybersecurity vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
38th
Average Rating
8.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Sep 10, 2024
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Fabrice Beaux - PeerSpot reviewer
Aug 29, 2023
A tool with a great interface that makes deployment and controlling of endpoints easy
I use Webroot Business Endpoint Protection for my company's smaller customers who cannot buy EDRs Webroot Business Endpoint Protection provides a great interface, making deploying and controlling endpoints easy. The most valuable feature of the solution is its web interface for controlling the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The deployment of updates is easy."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."
"It does a good job of protecting us."
"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."
"The solution is stable."
"Their policy management, their cloud-based dashboard and user interface are very easy to navigate."
"It is very lightweight on the workstations, not slowing them down while still doing its job very well."
"Valuable features include good scanning, very light footprint and management console that the client can access and (just as important) in which I can see status of groups of computers (I am a consultant, IT role)."
"Its ease of installation is valuable. It has been a low-resource tool and the continuous updates in the past have made it attractive from the standpoint of the trust level on the protection."
"The initial setup is not complex at all. It's very straightforward."
"There aren't any features that really stand out — I just want it to keep malware out of my system. To date, I haven't had any malware in my system."
"The feature we found most valuable is the AI functionality for maintaining endpoint security. This is very powerful."
"The solution is very simple and straightforward to use."
 

Cons

"If they can add more features on top of their Persona feature that would be ideal."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"They could improve on the false positives, reporting and whitelisting features."
"It is hard to manage."
"The reporting is the weakest part of the Webroot console. Frequently, I export to Excel to massage something into it to pass on to others."
"I want Webroot to be easier to use and set up. It is not very intuitive."
"Reporting system could be improved."
"I believe that Webroot Business Endpoint Protection should offer a more modern UI."
"It would be great if there was a feature which would allow you to scan an individual file on an endpoint user's computer."
"Usually, when it comes to reliability, McAfee and Norton are at 99 percent. Webroot's percentage is lower. It is 94% reliable in terms of what it catches, but you're trading that percentage for customer satisfaction because your computer isn't being constantly told that it just blocked something, or it just did something."
"Unified threat management (UTM) integration."
"Their customer support should be better. We started having some issues with it, and we didn't get the required support."
 

Pricing and Cost Advice

"The licensing part of the product is too expensive compared to other solutions in the market."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It's not so heavily priced; rather, it's average and decent."
"CylancePROTECT is an affordable solution."
"This cost of the license is approximately $5 USD monthly per user."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"We pay our license on a yearly basis and have just renewed for two years."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Its cost is not much per month. Our price is a couple of bucks a user."
"From a pricing standpoint, I would rate it a four out of five."
"We are on an annual subscription for the use of Webroot Business Endpoint Protection."
"The solution is pretty cheap, actually. At our level, which is at 2,500 endpoints, we're paying 87 cents an agent per month."
"It is relatively cheap."
"Our strategy was to overestimate the complexity and cost. It turned out that Webroot's assurance was justified."
"With Webroot Business Endpoint Protection, I can select a yearly billing cycle."
"The solution doesn't cost too much. It's about 30 Euros a year for each endpoint. It's pretty affordable for us and for many other companies."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
18%
Real Estate/Law Firm
11%
Manufacturing Company
7%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
With Webroot Business Endpoint Protection, I can select a yearly billing cycle.
What needs improvement with Webroot Business Endpoint Protection?
I now have a test account with Webroot and the management console, which is a different experience from when I used Webroot Business Endpoint Protection privately. I haven't finished the testing ph...
 

Also Known As

Blackberry Protect
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Mytech Partners
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Webroot Business Endpoint Protection and other solutions. Updated: October 2024.
813,418 professionals have used our research since 2012.