Try our new research platform with insights from 80,000+ expert users

BlackBerry Cylance Cybersecurity vs Webroot Business Endpoint Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
2.3
BlackBerry Cylance's customer service is praised, but technical support experiences vary, with some requiring improved responsiveness and expertise.
Sentiment score
3.9
Webroot Business Endpoint Protection's customer service is highly rated, but technical support experiences vary, with email preferred over live chat.
 

Room For Improvement

Sentiment score
2.4
BlackBerry Cylance Cybersecurity needs enhancements in user interface, reporting, threat detection, integration, support, pricing, and training.
Sentiment score
3.1
Webroot Business Endpoint Protection needs improvements in detection, interface, reporting, ransomware defense, support, and integration for better reliability.
Real-time threat detection also doesn't work as it should.
 

Scalability Issues

No sentiment score available
BlackBerry Cylance is scalable for various deployments, supports many users, but may require additional dashboard licenses for extensive use.
Sentiment score
10.0
Webroot Business Endpoint Protection is praised for its scalability, allowing seamless user expansion and efficient management for growing companies.
 

Setup Cost

Sentiment score
3.8
BlackBerry Cylance's pricing is competitive and flexible, typically $55-$60 per device, often compared to SentinelOne, Kaspersky, Symantec.
Sentiment score
1.0
Webroot Business Endpoint Protection is seen as cost-effective, especially for multi-year licenses, and competitively priced versus competitors.
I would rate their pricing a one or a two out of ten.
 

Stability Issues

Sentiment score
3.5
BlackBerry Cylance Cybersecurity is stable, resource-efficient, and reliable, with minor issues reported by a small number of users.
Sentiment score
5.3
Webroot Business Endpoint Protection is reliable and efficient with minimal issues, delivering high user satisfaction and performance.
It lacks the ability to detect threats effectively.
 

Valuable Features

Sentiment score
8.5
BlackBerry Cylance Cybersecurity provides AI-driven threat detection with minimal resources, user-friendly management, and seamless integration for comprehensive defense.
Sentiment score
8.3
Webroot Business Endpoint Protection offers AI-powered security, easy management, and cost-effective cloud integration with minimal performance impact.
Their integration is superior, with multiple integrations with different products that managed service providers use.
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
27th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Webroot Business Endpoint P...
Ranking in Endpoint Protection Platform (EPP)
39th
Average Rating
7.8
Reviews Sentiment
5.8
Number of Reviews
31
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.3%, down from 1.6% compared to the previous year. The mindshare of Webroot Business Endpoint Protection is 0.9%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Urs Schuerch - PeerSpot reviewer
A tool that offers good UI and documentation
Webroot Business Endpoint Protection had sent me a physical installation medium, which was very easy to obtain and deploy. It was also easy to configure, and it had a nice UI. I didn't have any problems with the product. I think that Webroot Business Endpoint Protection is very transparent about the pricing models offered to users. The tool also maintains transparency about the features and specifications. Previously, when I compared the two products with Webroot Business Endpoint Protection, I saw that with Trend Micro, it is very difficult to transparently find out what it offers and how much it charges for it.
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Government
8%
Financial Services Firm
7%
Computer Software Company
18%
Real Estate/Law Firm
12%
Manufacturing Company
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Webroot Business Endpoint Protection?
I haven't observed any of the instabilities in the solution. It is a stable solution.
What is your experience regarding pricing and costs for Webroot Business Endpoint Protection?
With Webroot Business Endpoint Protection, I can select a yearly billing cycle.
What needs improvement with Webroot Business Endpoint Protection?
I now have a test account with Webroot and the management console, which is a different experience from when I used Webroot Business Endpoint Protection privately. I haven't finished the testing ph...
 

Also Known As

Blackberry Protect
Webroot SecureAnywhere Business Endpoint Protection
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Mytech Partners
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Webroot Business Endpoint Protection and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.