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Blue Prism vs Tungsten RPA vs UiPath comparison

 

Comparison Buyer's Guide

Executive Summary
 

Mindshare comparison

As of October 2024, in the Robotic Process Automation (RPA) category, the mindshare of Blue Prism is 12.9%, up from 11.1% compared to the previous year. The mindshare of Tungsten RPA is 2.3%, up from 2.2% compared to the previous year. The mindshare of UiPath is 26.7%, up from 26.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

Mohamed Salah Baccouche - PeerSpot reviewer
Feb 24, 2023
Way more efficient for debugging than other tools but the UI is complicated
Our company uses the solution's automation processes to develop a fleet of robots for one of our clients. To date, we have developed more than 40 robots.  We also have clients in the banking and insurance industries.  We currently use both the 6.10.2 and 7.0 versions of the solution.  The solution…
Jamil Milhem - PeerSpot reviewer
Feb 2, 2024
Automates browsing tasks without needing a server connection
My use case for the product is in the finance domain.  You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.  The product should improve desktop automation, which is hard to configure. It needs to have…
Michael-Peters - PeerSpot reviewer
Oct 24, 2023
Improves accuracy and has the easiest interface and good scalability
Orchestrator needs an overhaul. They have added so many functions that it is sometimes quite hard to find the right settings. They have a tree hierarchy with the host and the tenant. Some settings you do on the host, and some settings you do on the tenant. You need to know at which level you are to find what you need. It all looks very same. The other thing that I have been telling them for years is the width of the activity. You cannot change the width. I do a lot of training to show something, and I constantly have to go into the advanced editor to show what is in there, but the big thing right now is Orchestrator.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Blue Prism takes good security measures and is user friendly."
"All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected."
"The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced."
"The performance is very good and it is a valuable feature."
"There are simple things you can put in place that help you understand workflow and how implementation acts."
"The use cases range from document ingestion, process enablement, and data management, including financial records cleanup."
"We found the unassisted bots very useful because they can program a variety of different processes. This is a valuable feature of Blue Prism, especially when compared to other tools on the market."
"It is not just for coders, as you can have a diagrammatic representation of the process."
"The product provides end-to-end solutions for different business problems."
"The best part of Kofax is that they have a whole concept. It's one product, but also has extra elements that can be integrated."
"Provides valuable tools working in integration with RPA tools."
"The product provided all the security controls that we asked them."
"The drag and drop functionality is quite good."
"It is stable and scalable."
"The OCR was quite stable and flexible."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The ability to deploy UiPath from a mobile device is the most valuable feature."
"They have robust libraries we can use to automate a wide range of tasks, and UiPath integrates with multiple technologies. It's an excellent platform with many valuable features we find useful in our business."
"I love the REFramework and the Azure Queue and orchestrator."
"The product is good. It's highly scalable, and it's stable. Over the last one and a half years, based on whatever we have developed, we've found it to be pretty stable as compared to the other platforms, such as Automation Anywhere."
"I think the most valuable feature is being able to run processes in an unattended way where we can schedule them, and then have the report sent to the process owner's inbox in the morning."
"Eight to nine times out of ten, if I have a question or I'm stuck, I can go to the forums and I can find experts or I can find YouTube videos and I can talk to other people."
"Both on-prem and cloud solutions are very stable."
"The solution is very scalable."
 

Cons

"Technical support is in need of improvement."
"Our primary challenge at present is that we are finding it difficult to get additional business insights into existing processes so that we can identify where we need to improve."
"The solution can improve by having a free license for evaluation purposes."
"This solution is lacking attended automation, which is the worst thing about this solution."
"If this solution had a framework for exception handling then it would be very helpful."
"The tool needs to work on its security aspect since there is a lot of regulatory compliance for enterprises like the GDPR. The product needs to improve the data login policy as well. They also need to come up with a mechanism where every change and upgrade happens within the element of the target application. Our partner struggles to keep up with the cybersecurity guidelines of my company."
"The assisted automation functionality needs improvement."
"I would like to see the vendor improve the efficiency of Blue Prism interaction with applications."
"I'd like to see a recording function and a more simple interface."
"Exception handling needs to be improved."
"We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attachments. At the time, the feature only allowed attaching one file at a time. We discussed this with Tungsten RPA, and they planned to add multi-attachment capability to their backlog. I'm not sure if it's been upgraded since then. The solution's desktop automation is tricker."
"The solution needs to be scalable."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"The interface could be better from a usability standpoint."
"RPA technology is constantly changing, and sometimes Kofax lags behind."
"Kofax RPA needs to improve integration with SAP and Microsoft. The professional services offered by the tool's team is below par. Its licensing needs to be more modular."
"I rate UiPath support six out of 10. It's primarily an email-based model. Sometimes we have questions, and it takes days for them to respond and sort our issue out."
"There should be a little bit of a longer trial version. I know that their existing trial version is around 30 days. I think it would be very beneficial to make that a 60 day trial for active POCs."
"UiPath's price has room for improvement."
"The document understanding has room for improvement. The handwritten documents need to be optimized further on the OCR extraction, making sure that we extract accuracy above 80% because we do see a lot of failure rates when it comes to handwritten documents."
"We don't use the UiPath Apps feature yet. I did a PoC on it and it looks like a wonderful product. But when we are using Action Center with Apps, the Action Center stage is built in Orchestrator, but the same field is not built in the Apps... UiPath Apps should be stepped up in terms of its functionality and integration with other UiPath products."
"UiPath could work towards more engagement on the community practice side. Some of our people are having a hard time understanding how to make sense of the data that UiPath puts out."
"The new features or functionalities that come with UiPath upgrades don't work perfectly in the initial days. Their new releases are not stable. We always find some set of issues. I have to work with the UiPath team for a week or so to resolve the issues, and then I'm able to use it. The stabilization should be there. We expect UiPath to reduce the number of errors before rolling out new features to end-users or customers."
"The operations need to be improved."
 

Pricing and Cost Advice

"The licensing fees are low compared to other tools."
"I don't have an idea about Blue Prism, but I have an idea about UiPath. UiPath is scaling its business in different products. It has got products for intelligent document processing (IDP) to test or log integrations for chatbots. If you want to work on something like a true test automation, you have to buy a test book. In such cases, they have a predefined way of working with, implementing, or running things. This is where I see that UiPath might be a bit costly or expensive when compared to Blue Prism because UiPath charges for each and every product."
"The solution is not that expensive and a five-year license costs about 20k euros."
"Blue Prism is pretty steep compared to the others, much more than Automation Anywhere."
"Other than your infrastructure, in terms of servers that you have to set up, I don't think that there are any costs in addition to the standard licensing fees."
"The price is on par with other products in the market."
"Blue Prism is quite costly."
"With Blue Prism, there are no additional fees"
"I don't have complete insight at this point in time, but I would guess that Kofax is a lot less expensive than Automation Anywhere. I would expect its license to be on a yearly basis."
"Price is not a problem, because they are a competitor and we have a special rate."
"The normal price for an on-premises license is €50,000. That's the price for one robot license. You can have more than one robot license but only one can be run at any one time. I believe the cost of adding a second robot is around €14,000."
"The pricing model for automation solutions like Automation Anywhere, UiPath, and Microsoft Power Platform is subscription-based, where costs are calculated based on factors such as the number of hours used and the scale of automation required.......With Kofax, you purchase a license upfront, and that's all you need. You can create as many automation workflows as you require without additional costs for individual use cases."
"I give the price of the solution a six out of ten."
"Kofax RPA's licensing costs are yearly and expensive."
"Kofax's prices are pretty reasonable."
"The cost depends on the number of licenses and the number of RPAs."
"UiPath's price is a little high compared to other solutions, but it's easier to use and maintain."
"Different licenses are used to activate features that the organization wants to use. For example, they offer licenses for UiPath Studio X, attended automation, unattended automation, document understanding, and so forth."
"We are set up for annual licensing and will be taking the time to renew."
"The investment is relatively small compared to the potential in qualitative and quantitative benefits that can be achieved."
"The pricing is fine and the features are good. Still, the pricing could be a little lower."
"UiPath is a little more costly than competing solutions such as Automation Anywhere."
"The solution uses a licensing model."
"The downside of UiPath is always the price because it's the most expensive platform. However, it is the fastest and most reliable."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
10%
Insurance Company
6%
Computer Software Company
16%
Financial Services Firm
14%
Manufacturing Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Should I choose Blue Prism or Microsoft Power Automate?
Hello Netanya, it depends on your needs and your expertise. In my humble opinion you can start a big RPA project imp...
I am evaluating Blue Prism and UiPath for RPA for my company. Which one do you recommend?
I'm very familiar with UiPath and the RPA industry: was hired by Daniel Dines in 2015 when there were 35 employees an...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you ...
What is your experience regarding pricing and costs for Kofax RPA?
Previously, Tungsten RPA offered perpetual licenses, but now it has a subscription-based model for more flexibility, ...
What needs improvement with Kofax RPA?
We've faced a few challenges with Tungsten RPA. One issue I recall was with sending emails that needed multiple attac...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packa...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...
 

Also Known As

No data available
Kofax RPA, Kofax Kapow, Kapow
No data available
 

Overview

 

Sample Customers

Coca-Cola, Walgreens, American Express, Royal Bank of Canada, Pfizer, Shop Direct, O2, Siemens, Ascension Healthcare, Jaguar Land Rover
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: September 2024.
813,019 professionals have used our research since 2012.