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BlueVoyant CORE vs Secureworks Taegis Managed XDR / MDR comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
BlueVoyant CORE
Ranking in Managed Detection and Response (MDR)
31st
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Managed Security Services (11th)
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
7.8
Number of Reviews
13
Ranking in other categories
Managed Security Services (1st)
 

Featured Reviews

BP
Jun 9, 2023
Gives us visibility into current critical security events and improves our time to respond
They send us alerts and have done a really good job of eliminating the false positives. Early on, there were quite a few. But as they learned about our organization and the roles of individuals within it, that has drastically gone down. For example, initially, they would say so-and-so ran a script. Now, they know who our sys admins are and that running that script is typical for them. The benefits are the visibility into current critical security events and the effect on our time to respond. Binary Defense has helped reduce our security alerts because we know where our trouble points are, or if we're missing things, and what we need to deploy. It has given us visibility into what to put in and that is how it has helped us the most. I would estimate it has reduced our security alerts by 60 to 70 percent. It has improved our security posture significantly. And because they do a lot of the management for us, it has reduced our team's workload. We only have to work on the stuff that's identified as something we need to work on, so it has definitely helped performance.
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SL
Jun 21, 2023
Offers proactive threat hunting and actively examines our environment
With SecureWorks, we have an incident retainer. So if there's an event, they bring in people to handle a formal incident, and we have a certain amount of hours we can use. Sometimes, it feels like they're milking the retainer a little bit. They tend to involve people who don't necessarily need to be part of the incident or call it for false positives now and then. It hasn't cost us anything, so it's just a minor issue. We've never exceeded our retainer amount. But, it seems a little bit inefficient sometimes. Secureworks's support integration is really nice. Secureworks's integrations are quite good. So, in future releases, reporting could be a little bit better in terms of what has happened, but we're able to get what we need out of it. It's just that it's not as far along as it could be.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
Information not available
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"It is expensive but there is no better product than this."
"The Red Cloak agent is free."
"The pricing of Dell Secureworks is very reasonable."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
22%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that th...
What needs improvement with Binary Defense MDR?
Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and...
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What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, ...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versio...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
BlueVoyant Managed Security Services
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

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Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Allstate Insurance, Chemonics International, Element Materials Technology, First Quality, Teneo, Elekta,
RICOH, Owens and Minor
Find out what your peers are saying about Secureworks, Check Point Software Technologies, Ace Cloud Hosting and others in Managed Security Services. Updated: August 2024.
800,688 professionals have used our research since 2012.