We performed a comparison between BMC Client Management and Microsoft 365 Business based on real PeerSpot user reviews.
Find out in this report how the two Mobile Device Management (MDM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of the solution are patch management and software license management."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"The support from BMC Client Management is very good."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The inventory and patch management tools are very valuable."
"We're very comfortable with the solution. Since we've been used the product for so long, we're very comfortable with its functionalities."
"OneDrive feature is great."
"Feature-wise, everything is okay. We are getting the latest version of the application. You also don't need to manage anything. Everything is running at the backend. The best part is that even if there is a failure in the on-prem active directory, users can still access mails. You can configure MFA easily and protect the mailboxes. Integrity and confidentiality are there. In this aspect, I am very happy with Microsoft."
"I like the ease of use."
"The platform is stable and easy to use."
"The solution is very stable."
"The product's initial setup phase was straightforward."
"Recording is a major feature for us. Dictation is huge. I use that on client calls when the client is speaking."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"The solution needs to add whitelisting because many customers request it."
"BMC Client Management could improve in the area of integration."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"The solution does not offer the functionality of remote access to users."
"The technical support process could be a bit more secure. The information should stay within the ticketing system itself and not be passed via email."
"Stability-wise, the program could be improved."
"Its pricing plan should be better."
"They should offer better support for iOS devices and more regular updates for iOS, as it's working pretty well for Microsoft solutions and for Windows systems, yet it does not work quite as well for iOS."
"Data protection needs to be improved."
"Occasionally, it does go down, however, for the most part, it's fine."
"The pricing of the solution could be better."
"In a future release, I would like to see what more Microsoft can do in terms of integration with other solutions."
BMC Client Management is ranked 5th in Mobile Device Management (MDM) with 6 reviews while Microsoft 365 Business is ranked 2nd in Mobile Device Management (MDM) with 240 reviews. BMC Client Management is rated 8.6, while Microsoft 365 Business is rated 8.4. The top reviewer of BMC Client Management writes "Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs". On the other hand, the top reviewer of Microsoft 365 Business writes "Improves productivity and allows team collaboration in organizations". BMC Client Management is most compared with Microsoft Configuration Manager, Microsoft Intune, ManageEngine Endpoint Central, BigFix and VMware Workspace ONE, whereas Microsoft 365 Business is most compared with Google Workspace, Microsoft Intune, ManageEngine Endpoint Central, Windows Autopilot and Jamf Pro. See our BMC Client Management vs. Microsoft 365 Business report.
See our list of best Mobile Device Management (MDM) vendors.
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