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BMC Helix Discovery vs Micro Focus Asset Manager [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
26
Ranking in other categories
IT Asset Management (2nd)
Micro Focus Asset Manager [...
Average Rating
7.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Shirish Kamalapurkar - PeerSpot reviewer
Very stable, fast, and powerful with valuable inventory management features
Our company uses the solution as an inventory tool for customers. The solution discovers your infrastructure and lets you know what servers and network devices are on it. It gives you details about applications, hardware, and software such as how they are connected and the dependencies between…
reviewer1700715 - PeerSpot reviewer
A stable and clever solution, but it is very complex and it needs a lot of improvements
There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas. It needs a discovery tool of its own. You have to get that from other Micro Focus products, which means you have to pay more to get those products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is its application dependency mapping."
"BMC provides great support. As managed service support, they are gold."
"The initial setup is simple."
"It is a stable solution. The stability is okay."
"Accuracy and clarity are vastly improved for the service lines."
"It immediately understands which component it is, and it provides the exact API details with all the components."
"BMC Helix Discovery has delivered a very good return, and we cannot stop using it at this moment."
"It now comes with a very flexible deployment solution, whether you want to keep it inside your data center or want to have the cloud, depending on if you're cloud forward or not."
"This product can be customized according to the needs of any company."
"We have now automatic and immediate control of assets usage, and we can now better manage our assets pool and get benefits through that."
"It is stable and scalable."
 

Cons

"The improvement which we require is to delete the Internet service. Till some of the features are coming, like, internally side. If you are taking one server to model, there are a lot of usages like three structures per diagram is coming, and we have to do the man lot of manual work. Instead of that, whatever our requirement, we should be able to provide the servers and get the structure. So this is what we want to implement with such data."
"The license model could be more flexible and cheaper pricing."
"The solution's scalability is an area with certain shortcomings where improvements are needed."
"The solution is definitely useful."
"The solution should have different portals and logins for each customer so only that customer's assets show."
"The CMDB could be improved. Getting data from the CMDB is the greatest challenge."
"There are certain limitations in the mapping feature of the solution."
"I would like to see a lower price and better technical support."
"The technology used is outdated, the interface is outdated, the database is outdated, everything is outdated."
"There are a lot of things that need improvement. Software recognition, software licensing, software compliance, data inputs, reporting, and support are some of the areas."
"The usability of this product is still out-of-date and could be improved. The interface could be improved."
 

Pricing and Cost Advice

"We have a perpetual license for the solution."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation."
"The solution offers yearly licenses."
"The licensing fee is very low."
"I rate the pricing an eight out of ten. All BMC products are expensive."
"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."
"From my experience, Asset Manager is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
18%
Energy/Utilities Company
8%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
The price of BMC Helix Discovery is licensed by asset. It is challenging to maintain licenses, as every piece of equipment is considered a license. We pay attention to the growth of assets. The pri...
What needs improvement with BMC Helix Discovery?
I would like to see a lower price and better technical support.
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Comparisons

 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
Asset Manager, HPE Asset Manager
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Finansbank, MTS India, Sprint
Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management. Updated: January 2025.
848,253 professionals have used our research since 2012.