BMC Remedy vs CA Asset Portfolio Management comparison

BMC and Broadcom are both solutions in the IT Asset Management category. BMC is ranked #3 with an average rating of 7.9, while Broadcom is ranked #28. BMC holds a 6.3% mindshare in IAM, compared to Broadcom’s 0.4% mindshare. Additionally, 90% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

BMC Remedy

Read 33 BMC Remedy reviews

2,042 Views
1,074 Comparison Views

90% willing to recommend

CA Asset Portfolio Management

Read 14 CA Asset Portfolio Management reviews

135 Views
65 Comparison Views

100% willing to recommend

BMC Remedy

CA Asset Portfolio Management

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

BMC Remedy and CA Asset Portfolio Management compete in IT service and asset management. BMC Remedy leads with its comprehensive IT service management features, while CA Asset Portfolio Management excels in asset tracking and portfolio management, offering more insights into asset utilization.

Features: BMC Remedy provides robust incident, problem, and change management capabilities. It enables efficient ticketing, automation, and customization, enhancing service management. CA Asset Portfolio Management offers powerful asset tracking, license management, and integrates well with Service Desk for lifecycle management. It helps with license compliance and provides visibility into asset locations.

Room for Improvement: BMC Remedy could improve user-friendliness for end-users and streamline integration. Customization might be complex for smaller enterprises. CA Asset Portfolio Management could be more intuitive, particularly in initial setups, and expand cloud capabilities to ease deployment. It may also benefit from enhanced user interface design.

Ease of Deployment and Customer Service: BMC Remedy is known for streamlined deployments and responsive customer support, ensuring quick implementation. CA Asset Portfolio Management, though solid in deployment, has a steeper learning curve, impacting setup times. Its complexity can initially slow down deployment speed.

Pricing and ROI: BMC Remedy generally incurs higher setup costs but justifies it with potent ROI through extensive service management features. CA Asset Portfolio Management presents a more moderate setup cost, with ROI driven by optimizing asset utilization and cutting unnecessary spending. Both yield valuable returns in their areas.

To learn more, read our detailed BMC Remedy vs. CA Asset Portfolio Management Report (Updated: January 2025).

Buyer's Guide

BMC Remedy vs. CA Asset Portfolio Management

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Remedy

Ranking in IT Asset Management

3rd

Ranking in License Management

1st

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

CA Asset Portfolio Management

Ranking in IT Asset Management

28th

Ranking in License Management

11th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the IT Asset Management category, the mindshare of BMC Remedy is 6.3%, down from 6.8% compared to the previous year. The mindshare of CA Asset Portfolio Management is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

Ameet Darole

IT Service Delivery at Abcl

Offers automation, orchestration, service level management but lacks AI-based rules

BMC Helix is the upgraded version and incorporates many new ways of working for service operations. It's a significant improvement. Helix offers analytics, AI-based rules, a smart digital console, and workflow management. Remedy doesn't have these features. That's a significant difference. BMC Helix seems to be a strong competitor to ServiceNow, while Remedy wasn't at the same level.

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Ahmed Issawi

System Architect ITSM application at Michigan State University

We have a better view of our hardware, warranties, depreciation; but needs a mobile component

In terms of criteria when selecting a vendor, I would say it's the reputation, but it's also about the technology. I don't want to go to a some company that says, "Yeah, we've been here for a hundred years," but their technology is stale. We'd like to stay on the cutting edge and get really nice technology, and from a good company. I would rate it a seven out of 10. Does it have its flaws? Yes. The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it. But the ability in it is really nice. It's a really powerful tool, and once you learn how to use it, it's really something that's worth learning how to use.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution offers some very good features."

"The service management features are beneficial – very good."

"The solution's technical support is good."

"It has some good features for tracking. They also have a cloud and a mobile access feature."

"The incident management console is available out of the box."

"It had automation, orchestration, service level management, and event management. You could also integrate it for auto-remediation."

"It's a scalable product."

"There are a lot of features a customer can use. It’s an existing concept of asset management. One feature is the ability to create tickets for various computer systems, VPN defenses, sites, regions, or customers."

More BMC Remedy pros

"Reduces software cost. Reduces the risk of software audits."

"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."

"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."

"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."

"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."

"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."

"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"

"The most valuable feature of CA Asset Portfolio Management is the full integration with our Service Desk. It allows us to work both sides of life cycle management."

More CA Asset Portfolio Management pros

Cons

"There are issues from a product functionality perspective."

"Continuous improvement is recommended."

"The tool can be expensive for mid-market businesses, making it an area that can be considered for improvement by BMC Remedy."

"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."

"However, from a stability perspective, we sometimes had issues, like running out of resources, maxing out, database issues, and the server freezing out and functioning at fifty percent."

"The solution is very expensive."

"The tool's GUI is an area of concern where improvements are required."

"The interface is obsolete."

More BMC Remedy cons

"It needs stronger rebooting components and the ability to develop our own software metrics."

"Needs a stronger reporting component, and more integration with CA Client Automation."

"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."

"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."

"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."

"There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."

"I'd like to see end-of-life information on software products."

"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."

More CA Asset Portfolio Management cons

Pricing and Cost Advice

"I find the pricing to be reasonable."

"The tool is expensive."

"BMC Remedy is worth its price."

"With the product, you can either go for a yearly or a perpetual licensing model."

"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."

"The pricing is in-between. It's not too cheap, and it's not too expensive. For a large organization, it's worth it. But for a smaller one, it might be a bit costly."

"The product is costly. On one to ten points, where one is cheap and ten is expensive, I rate the product's price as nine."

"The pricing is on the expensive side."

More BMC Remedy pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Educational Organization

48%

Financial Services Firm

Computer Software Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with BMC Remedy Asset Management?

Maybe the network automation aspects need improvement. They should have adopted cloud technology earlier. Also, improvements in pricing, particularly the licensing models, which weren't dynamic and...

See all answers

What is your primary use case for BMC Remedy Asset Management?

In the case I was involved with, the customers appreciated the user-friendliness and the integration capabilities of BMC Remedy.

See all answers

What do you like most about BMC Remedy Asset Management?

The service management features are beneficial – very good.

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Comparisons

ServiceNow vs BMC Remedy

Compared 81% of the time

BMC Helix Discovery vs BMC Remedy

Compared 10% of the time

ManageEngine IT Asset Management vs BMC Remedy

Compared 5% of the time

Snow License Manager vs BMC Remedy

Compared 4% of the time

More BMC Remedy Competitors

No data available

Product Reports

Buyer's Guide

BMC Remedy

December 2024

Download BMC Remedy product report

Buyer's Guide

CA Asset Portfolio Management

January 2025

Download CA Asset Portfolio Management product report

Also Known As

Remedy Asset Management

CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager

Learn More

BMC

Broadcom

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

Asset costing: Track depreciation over time.
Compliance: Software licenses management helps you avoid audit costs.
Contract management: Proactively identify contract infringements and purchasing opportunities.
Asset tracking: Know where your assets are located, who’s using them, and how many there are.
Effective change: Make informed decisions about IT changes.

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

Sample Customers

Scripps Networks

First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia

Buyer's Guide

BMC Remedy vs. CA Asset Portfolio Management

January 2025

Free Report: BMC Remedy vs. CA Asset Portfolio Management

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