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BMC Remedy vs CA Asset Portfolio Management comparison

BMC and Broadcom are both solutions in the IT Asset Management category. BMC is ranked #3 with an average rating of 7.9, while Broadcom is ranked #14 with an average rating of 9.0. BMC holds a 7.0% mindshare in IAM, compared to Broadcom’s 0.5% mindshare. Additionally, 90% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.
BMC Remedy
Read 33 BMC Remedy reviews
  • 2,089 Views
  • 1,132 Comparison Views
90% willing to recommend
CA Asset Portfolio Management
Read 14 CA Asset Portfolio Management reviews
  • 154 Views
  • 77 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between BMC Remedy and CA Asset Portfolio Management based on real PeerSpot user reviews.

Find out in this report how the two IT Asset Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed BMC Remedy vs. CA Asset Portfolio Management Report (Updated: October 2024).
Buyer's Guide
BMC Remedy vs. CA Asset Portfolio Management
October 2024
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Helped 816,406 peers since 2012
 

Categories and Ranking

BMC Remedy
Ranking in IT Asset Management
3rd
Ranking in License Management
1st
Average Rating
7.8
Reviews Sentiment
7.3
Number of Reviews
33
Ranking in other categories
No ranking in other categories
CA Asset Portfolio Management
Ranking in IT Asset Management
14th
Ranking in License Management
7th
Average Rating
8.4
Reviews Sentiment
7.6
Number of Reviews
14
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the IT Asset Management category, the mindshare of BMC Remedy is 7.0%, up from 6.6% compared to the previous year. The mindshare of CA Asset Portfolio Management is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Ameet Darole - PeerSpot reviewer
Offers automation, orchestration, service level management but lacks AI-based rules
BMC Helix is the upgraded version and incorporates many new ways of working for service operations. It's a significant improvement. Helix offers analytics, AI-based rules, a smart digital console, and workflow management. Remedy doesn't have these features. That's a significant difference. BMC Helix seems to be a strong competitor to ServiceNow, while Remedy wasn't at the same level.
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AI
We have a better view of our hardware, warranties, depreciation; but needs a mobile component
In terms of criteria when selecting a vendor, I would say it's the reputation, but it's also about the technology. I don't want to go to a some company that says, "Yeah, we've been here for a hundred years," but their technology is stale. We'd like to stay on the cutting edge and get really nice technology, and from a good company. I would rate it a seven out of 10. Does it have its flaws? Yes. The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it. But the ability in it is really nice. It's a really powerful tool, and once you learn how to use it, it's really something that's worth learning how to use.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The toolset is mature, easily integrable with various technologies due to its maturity, and has great scalability."
"It has a good peer sharing module."
"The discovery feature of BMC Remedy has been very valuable."
"BMC Remedy Asset Management is pretty easy for quite a lot of functions."
"It includes features for automation, such as smart reporting capabilities."
"The most valuable feature of BMC Remedy is to take administrative access of a user."
"The solution offers some very good features."
"The solution helps us manage, escalate, and solve incidents."
More BMC Remedy pros
"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."
"Enables me to know where an asset is at any point during its lifecycle: How old it is, who it belongs to, and where it's at within that lifecycle."
"It's easy to integrate with our system information."
"Reduces software cost. Reduces the risk of software audits."
"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."
"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."
"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."
"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"
More CA Asset Portfolio Management pros
 

Cons

"There is room for improvement regarding the customization as it tends to lag in terms of flexibility, particularly in comparison to competitors."
"The UI is quite outdated."
"Continuous improvement is recommended."
"When it comes to CMDB, to be able to manage the data, you have to have Atrium integrator, another integrated tool."
"The solution must be flexible."
"I would like to have more customized reporting because the management team loves customized reports with graphs."
"Areas for improvement include lack of vision, lack of industry-specific solutions, limited workflows compared to ServiceNow, and being restricted to a purely IT perspective, which limits their addressable market."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
More BMC Remedy cons
"I'd like to see end-of-life information on software products."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"The UI, even though they upgraded the UI, it's still kind of dated, it's a little bit convoluted to use. It's not like something that you can sit down and automatically understand how to use it."
"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."
"Needs a stronger reporting component, and more integration with CA Client Automation."
"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."
"I would like to see more control over audit trail features, where you can turn on and off fields."
More CA Asset Portfolio Management cons
 

Pricing and Cost Advice

"The pricing is on the expensive side."
"BMC Remedy is worth its price."
"The tool is expensive."
"The licensing model of BMC Remedy Asset Management should improve. It is expensive and it is difficult to understand."
"BMC no longer sells Remedy separately. They've transitioned to selling the BMC Helix platform. Remedy itself is nearing end-of-support."
"BMC should decrease the pricing further."
"With the product, you can either go for a yearly or a perpetual licensing model."
"Pricing is expensive compared to lower-end solutions, but it's on par with ServiceNow."
More BMC Remedy pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
47%
Computer Software Company
8%
Financial Services Firm
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with BMC Remedy Asset Management?
When it comes to CMDB, to be able to manage the data, you have to have Atrium integrator, another integrated tool. While CMDB is a great product within BMC, both Remedy and Helix, the data gets loc...
See all answers
What is your primary use case for BMC Remedy Asset Management?
I have worked a lot with the Discovery Solution and the CMDB.
See all answers
What do you like most about BMC Remedy Asset Management?
The service management features are beneficial – very good.
See all answers
Ask a question
Earn 20 points
 

Comparisons

ServiceNow vs BMC Remedy Logo
ServiceNow vs BMC Remedy
Compared 81% of the time
BMC Helix Discovery vs BMC Remedy Logo
BMC Helix Discovery vs BMC Remedy
Compared 9% of the time
ManageEngine IT Asset Management vs BMC Remedy Logo
ManageEngine IT Asset Management vs BMC Remedy
Compared 4% of the time
Snow License Manager vs BMC Remedy Logo
Snow License Manager vs BMC Remedy
Compared 3% of the time
Lansweeper vs BMC Remedy Logo
Lansweeper vs BMC Remedy
Compared 3% of the time
More BMC Remedy Competitors
No data available
 

Product Reports

Buyer's Guide
BMC Remedy
November 2024
BMC Remedy reportDownload BMC Remedy product report
Buyer's Guide
CA Asset Portfolio Management
November 2024
CA Asset Portfolio Management reportDownload CA Asset Portfolio Management product report
 

Also Known As

Remedy Asset Management
CA IT Asset Manager, CA Asset Manager, ITAM, IT Asset Manager, CA SAM, CA Software Asset Manager, Asset Portfolio Management, Asset Portfolio Manager
 

Learn More

BMC
Broadcom
 

Overview

BMC Remedy Asset Management 9 provides complete lifecycle management of your IT assets, from procurement to end-of-life, giving full visibility into ownership, deployment, state, context, and cost of ownership and operation.

Seamless integration with Remedy Service Management aligns ITAM to day-to-day business processes. Integration to the BMC Atrium CMDB enables IT assets to be managed from legacy hardware through to the public cloud and Internet of Things. BMC Remedy Asset Management combines financial, contractual, and IT data to provide complete visibility over your assets.

  • Asset costing: Track depreciation over time.
  • Compliance: Software licenses management helps you avoid audit costs.
  • Contract management: Proactively identify contract infringements and purchasing opportunities.
  • Asset tracking: Know where your assets are located, who’s using them, and how many there are.
  • Effective change: Make informed decisions about IT changes.

CA Asset Manager gives you the confidence to deliver real business value throughout the asset lifecycle by enabling essential business functions such as
procurement, contract, vendor, license and financial management across your enterprise IT asset base. CA Asset Manager has recognized technology leadership in the areas of financial and contract management, and it is also an IT asset management market share leader.

Learn More: https://www.ca.com/us/products...

 

Sample Customers

Scripps Networks
First Horizon National Corporation, Logicalis, Racing and Wagering Western Australia
Buyer's Guide
BMC Remedy vs. CA Asset Portfolio Management
October 2024
Free Report: BMC Remedy vs. CA Asset Portfolio Management
Find out what your peers are saying about BMC Remedy vs. CA Asset Portfolio Management and other solutions. Updated: October 2024.
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See our BMC Remedy vs. CA Asset Portfolio Management report.
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We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.