BMC TrueSight Operations Management and IBM SevOne Network Performance Management are leading solutions in the IT and network monitoring category. BMC TrueSight holds an advantage in its comprehensive monitoring support and robust AIOps capabilities, while IBM SevOne excels with network-specific metrics and scalability.
Features: BMC TrueSight Operations Management offers an integrated platform with centralized event management, strong monitoring across hardware, cloud, and systems, and is a valuable AIOps solution providing in-depth root cause analysis. IBM SevOne Network Performance Management stands out with its high scalability and high-frequency polling, supported by robust performance metrics and customizable alerts, enabling efficient report generation and real-time network visibility.
Room for Improvement: BMC TrueSight users suggest streamlining complexity, enhancing cloud monitoring, and improving integration processes. It would benefit from a more intuitive setup and increased AIOps capabilities. IBM SevOne NPM could improve its detailed reporting and predictive analytics, with users desiring more advanced AI-driven insights and user-friendly customization options.
Ease of Deployment and Customer Service: BMC TrueSight primarily relies on on-premises deployment, which poses challenges in setup and resource allocation, with mixed reviews on technical support consistency. IBM SevOne NPM provides flexible deployment options, either on-premises or hybrid cloud, receiving good feedback on technical support but needing better availability and responsiveness.
Pricing and ROI: BMC TrueSight Operations Management is perceived as a costly investment, requiring negotiation due to its endpoint-based licensing model, but justifies its price with extensive capabilities. IBM SevOne NPM follows a more predictable "pay-as-you-grow" model, making it attractive for organizations needing scalable solutions with efficient resource utilization and potentially better ROI.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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