BMC TrueSight Operations Management and IBM SevOne Network Performance Management compete in network operations management. BMC appears to have the upper hand in pricing and support, while IBM shines in features according to user reviews.
Features: BMC TrueSight stands out with comprehensive monitoring, effective alerting capabilities, and ease of use which enhances operational efficiency. IBM SevOne is recognized for its advanced network performance analytics, providing detailed insights and real-time data that support complex networks. Both offer robust features, but IBM's analytics are highlighted as more sophisticated by users.
Room for Improvement: BMC could benefit from improved integration with external tools, enhanced customization options, and better scalability. On the other hand, IBM users feel the need for enhanced reporting features, improved scalability, and a more user-friendly interface. Scalability issues with IBM are more frequently mentioned by users.
Ease of Deployment and Customer Service: BMC TrueSight is praised for its straightforward deployment process and effective customer support, making it user-friendly. IBM SevOne, while experiencing complex deployment challenges initially, provides customer service that helps overcome these challenges quickly. Overall, BMC's deployment is easier, but customer service quality is comparable for both.
Pricing and ROI: BMC TrueSight is viewed as offering good value for money with a favorable return on investment. Its pricing is generally more cost-effective, appealing to budget-conscious users. Although IBM SevOne is perceived as pricier, users justify its cost with high ROI through superior performance features, making it a choice for those prioritizing advanced capabilities.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
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