BMC TrueSight Operations Management and NetApp Cloud Insights compete in the IT operations management category. BMC appears to have the upper hand in monitoring integration and event management capabilities, but NetApp offers advantageous pricing for NetApp products and better cloud deployment flexibility.
Features: BMC TrueSight Operations Management delivers integrated monitoring, providing a comprehensive view across IT environments. It offers strong event management capabilities and accommodates diverse global assets effectively. NetApp Cloud Insights provides robust visibility and usage optimization, with advanced analytics that enhance problem resolution and performance monitoring.
Room for Improvement: BMC TrueSight Operations Management faces complexity in deployment, including large package sizes and significant resource requirements. Enhancing cloud monitoring and reporting features is needed, alongside better integration and comprehensive documentation. NetApp Cloud Insights could improve reporting capabilities and simplify its license model. Enhancing first-level support responsiveness and Azure environment insights is also suggested.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management supports on-premises deployment, which can complicate cloud integration and scalability. This contrasts with NetApp Cloud Insights, which facilitates hybrid and cloud-based setups for better flexibility. BMC's customer service experiences vary with some response delays, while NetApp's technical support may require improvement in first-response effectiveness.
Pricing and ROI: BMC TrueSight Operations Management's pricing model, based on endpoints, is considered costly but offers significant ROI due to IT operations labor cost reductions. NetApp Cloud Insights presents favorable pricing when monitoring NetApp products despite complex licensing. Users find operational efficiency cost-saving potential, yet both require careful monitoring scope planning to optimize spending.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.
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