We performed a comparison between BMC TrueSight Operations Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a stable solution."
"I use the solution to monitor servers, databases, Windows, Linux, and web services."
"The Event Management is outstanding; still is the most interesting part of the product."
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The major advantage of the product is estate management."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The solution primarily drives system information, and I believe it works fine."
"I like the historical reporting of observer metrics."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"We have found the scalability capabilities to be okay."
"The tool helps to monitor Windows servers. It offers alerts from a central location."
"It can send messages to our ticketing system."
"The UI for the end users could be improved and more flexible than it is now."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The solution is a little obsolete."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The solution is overly complex."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"Deployment requires lots of resources (servers). It has too many consoles."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"Of course, price is always an issue with Microsoft and could be improved."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The initial setup should be easier to complete."
"In a future release, they should add email notification alerts."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"Application monitoring must be improved."
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BMC TrueSight Operations Management is ranked 1st in Event Monitoring with 50 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. BMC TrueSight Operations Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Splunk Enterprise Security, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our BMC TrueSight Operations Management vs. SCOM report.
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