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BMC TrueSight Operations Management vs Splunk Infrastructure Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
17th
Ranking in Cloud Monitoring Software
18th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Event Monitoring (2nd), AIOps (7th)
Splunk Infrastructure Monit...
Ranking in IT Infrastructure Monitoring
10th
Ranking in Cloud Monitoring Software
11th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
32
Ranking in other categories
Container Management (9th)
 

Mindshare comparison

As of December 2024, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 1.0%, down from 1.4% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Nagendra Nekkala. - PeerSpot reviewer
Is easy to use, provides great visibility, and reduces our resolution time
Splunk Infrastructure Monitoring is easy to use. It helps us quickly analyze how our infrastructure is performing across various services. It helps with proper log management, allowing us to monitor our systems and analyze log data regularly. It also provides security operations capabilities for monitoring system health and ensuring uptime. We noticed these benefits immediately. Our operational efficiency has been increased. It has improved our system health by monitoring the performance of data on servers, virtual machines, and containers, along with overall background processes. Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environment. This is crucial because any data corruption can impact all the information we've deployed. It also aids in log management, offering parameters that extend its functionality as a comprehensive monitoring tool for CPU, memory usage, and network traffic. It has helped reduce our mean time to detect by four hours.Our mean time to resolution has been reduced by two hours. By providing access to all our network parameters, it simplifies log ingestion through streamlined calculations. Splunk Infrastructure Monitoring provides us with faster and more comprehensive insights into our infrastructure, allowing us to focus on critical business initiatives. We saw the time to value immediately after deploying Splunk Infrastructure Monitoring.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The major advantage of the product is estate management."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"BMC TrueSight Operations Management is easily scalable."
"I believe that the ease of use and UI is great"
"Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The initial setup was straightforward. We didn't find it to be too complex."
"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."
"The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward."
"The solution's most valuable aspect is its ability to get information about all of the security measurements in my environment."
"The feature I find most valuable, is the data integration."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"The product retains a lot of log data for subsequent analysis."
"We haven't really experienced any glitches or bugs."
 

Cons

"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"BMC's online documentation is often incorrect or incomplete."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The implementation can be more user-friendly."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"We still use Splunk Enterprise licensing. A lot of the newer features go into Splunk Cloud before Enterprise. We're not looking to switch our licensing over, so we're falling behind on the newer features."
"One thing I recently ran into was that the logs on the server most often get Gzipped after they have been rotated. We found that we were not monitoring some of the things, so we had to go back and pull them in. Right now, it pulls one at a time, untars it, or unzips it, so I cannot look at the entire history. There can be an improvement in that area."
"They do not have all the features that I expect right now."
"The security could be better."
"The solution should have more sensors regarding fiber intelligence for security measures."
"The cost needs to be re-examined. It's extremely expensive to run. It's also expensive to expand. That's the number one complaint all of my customers have when it comes to Splunk. It's way too expensive compared to other solutions."
 

Pricing and Cost Advice

"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"The cost depends on the usage."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"Pricing is very high."
"The tool is moderately expensive."
"Other products are more expensive than BMC TrueSight."
"Splunk Infrastructure Monitoring is an expensive solution."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"Splunk has been fairly expensive, but it has been predictable."
"The solution's pricing is costly."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"It is expensive."
"This is an expensive solution."
"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
7%
Energy/Utilities Company
6%
Financial Services Firm
17%
Computer Software Company
15%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?
Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...
What needs improvement with Splunk Infrastructure Monitoring?
We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...
 

Also Known As

ProactiveNet, TrueSight Operations Management
Splunk Insights for Infrastructure
 

Learn More

 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Entrust Datacard
Find out what your peers are saying about BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.