BMC TrueSight Operations Management and Splunk Infrastructure Monitoring compete in the IT operations management category. Splunk might have the edge with its real-time problem-solving and cloud monitoring abilities.
Features: BMC TrueSight Operations Management offers robust event management, integration with other BMC products, and extensive technology support. Users mention its capability to monitor a wide array of data center assets and perform detailed root cause analysis. Splunk Infrastructure Monitoring is noted for vibrant dashboards, real-time data integration, and robust cloud environment monitoring with a user-friendly GUI.
Room for Improvement: BMC TrueSight Operations Management could improve cloud monitoring stability, simplify licensing, and reduce deployment complexity. Its resource requirement and high costs are also areas of concern. Splunk users suggest improving logging format handling, integrating network devices better, and enhancing its pricing model's predictability.
Ease of Deployment and Customer Service: BMC TrueSight's on-premise deployment is resource-intensive and complex. Its customer service varies, with some users citing responsiveness and others experiencing delays. Splunk offers flexible deployment options across on-premises, hybrid, and public cloud environments. Its customer service has mixed reviews, impacting user satisfaction significantly.
Pricing and ROI: Both solutions are costly. BMC TrueSight has a complex licensing model with high upfront costs but can reduce IT operations costs. Splunk's data volume-based licensing is more predictable, but potentially expensive during high data inflow periods. Users invest in its comprehensive monitoring capabilities despite costs.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability.
Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.
Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.
Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.
Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.
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