Try our new research platform with insights from 80,000+ expert users

BMC TrueSight Operations Management vs Splunk Infrastructure Monitoring comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.7
Splunk Infrastructure Monitoring support is generally effective and professional, though some users experience slower response times and integration challenges.
 

Room For Improvement

No sentiment score available
Sentiment score
5.8
Splunk Infrastructure Monitoring needs better tool integration, scalability, affordability, user interface, support, stability, data handling, and external product compatibility.
 

Scalability Issues

No sentiment score available
Sentiment score
8.1
Splunk Infrastructure Monitoring is praised for scalability and flexibility, though some users note high costs with scaling.
 

Setup Cost

No sentiment score available
Sentiment score
4.5
Splunk Infrastructure Monitoring is valued for capabilities but considered costly due to data volume-based pricing and annual payments.
 

Stability Issues

No sentiment score available
Sentiment score
8.4
Splunk Infrastructure Monitoring is highly stable, consistently achieving user ratings of eight to ten, with minor fixable issues.
 

Valuable Features

No sentiment score available
Sentiment score
8.0
Splunk Infrastructure Monitoring offers extensive integration, rapid searches, dynamic dashboards, and real-time issue resolution across diverse infrastructures.
 

Categories and Ranking

BMC TrueSight Operations Ma...
Ranking in IT Infrastructure Monitoring
17th
Ranking in Cloud Monitoring Software
19th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
50
Ranking in other categories
Application Performance Monitoring (APM) and Observability (18th), Event Monitoring (2nd), AIOps (6th)
Splunk Infrastructure Monit...
Ranking in IT Infrastructure Monitoring
10th
Ranking in Cloud Monitoring Software
10th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Container Management (9th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of BMC TrueSight Operations Management is 1.0%, down from 1.4% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Srri G - PeerSpot reviewer
The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise
If I want custom monitoring across a very large estate of more than 50,000 units, the on-premise deployment gets quite slow. The on-premise product’s performance must be improved. The solution is a little obsolete. That is why the solution moved to Helix, a SaaS operating system. The SaaS platform has the features I like. There is no point in BMC expanding TrueSight Operations’ console. It's high time that BMC starts a demise path for the product and is associated only with Helix. If we need any additional function, we must switch to Helix. Since TrueSight is deployed on-premise, the scalability and usage of the product are mainly focused on providing basic features and not enhanced features like analytics or cost analysis. People should move to a SaaS platform because on-premise products have limited storage and capacity.
Rodney Riettie - PeerSpot reviewer
Helps to ingest a massive amount of raw data and use it effectively
A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers. At the Splunk conference, some of the talks have been about the AI platform and more effective and easier ways to search within Splunk through indexes and other things. These features will help correct some of the things with which we are having a hard time with some of our customers.
report
Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
14%
Government
7%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
15%
Government
9%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What is your experience regarding pricing and costs for BMC TrueSight Operations Management?
Though I have no clue about the tool's actual price, I know that it is astronomical.
What needs improvement with BMC TrueSight Operations Management?
Cost is an issue with BMC TrueSight Operations Management. Though I am not responsible for the budget, I know that it is an expensive tool set when used only for event management. The tool's issue ...
What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?
Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...
What needs improvement with Splunk Infrastructure Monitoring?
We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...
 

Also Known As

ProactiveNet, TrueSight Operations Management
Splunk Insights for Infrastructure
 

Learn More

 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Entrust Datacard
Find out what your peers are saying about BMC TrueSight Operations Management vs. Splunk Infrastructure Monitoring and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.