PRTG Network Monitor and Splunk Infrastructure Monitoring both offer solutions in the network monitoring category. PRTG is favored by users for its affordability and simplicity, making it ideal for small to medium-sized businesses, whereas Splunk's comprehensive capabilities cater to larger enterprises despite its higher cost.
Features: PRTG Network Monitor is recognized for its quick deployment, scalability, and affordability. It is valued for its extensive monitoring capabilities, including network traffic monitoring and flexible custom sensors, which enhance user satisfaction through proactive alerting. Splunk Infrastructure Monitoring is praised for its advanced data integration and monitoring capabilities, particularly suited for large-scale infrastructures. Its log searching and analytics features are particularly noteworthy.
Room for Improvement: PRTG could benefit from enhancing its map design, user-defined templates, and SLA reports. Customers express a need for a more intuitive interface for advanced monitoring, cost-effective licensing, and new technology sensors. Splunk Infrastructure Monitoring could improve by adding security features, simplifying its interface, reducing costs, and automating processes to ease user workload.
Ease of Deployment and Customer Service: PRTG offers straightforward deployment, fitting for smaller and medium-sized businesses, though some users find its email and forum-based technical support to be slow. Splunk, while complex and designed for larger organizations, provides responsive technical support that some users consider costly and impersonal.
Pricing and ROI: PRTG Network Monitor is seen as cost-effective with flexible pricing that delivers good ROI, particularly for smaller businesses by allowing proactive issue detection and cost-effective operations. Splunk's high costs, especially for data volume licensing, pose a challenge despite the value it offers in operational efficiency and downtime prevention.
The setup process is well-documented, making it easy to deploy.
On a scale of one to ten, scalability is rated as 9.5.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
Pricing is by the number of devices, not by sensor.
The pricing is affordable compared to SolarWinds.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability.
Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.
Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.
Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.
Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.
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