ControlUp vs Splunk Infrastructure Monitoring comparison

ControlUp and Splunk are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #36 with an average rating of 7.7, while Splunk is ranked #10 with an average rating of 8.7. ControlUp holds a 0.8% mindshare in IM, compared to Splunk’s 0.6% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 96% of Splunk users who would recommend it.

ControlUp

Read 11 ControlUp reviews

1,448 Views
990 Comparison Views

100% willing to recommend

Splunk Infrastructure Monit...

Read 32 Splunk Infrastructure Monitoring reviews

1,325 Views
689 Comparison Views

96% willing to recommend

ControlUp

Splunk Infrastructure Monit...

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ControlUp and Splunk Infrastructure Monitoring are competitors in the infrastructure monitoring category. Splunk offers an extensive feature set, potentially providing an advantage for users needing comprehensive functionality.

Features: ControlUp provides granular visibility into application performance, effective server resource management, and endpoint monitoring. It includes time-saving scripts and real-time insights for proactive troubleshooting. Splunk offers advanced data integration, log searching, and application performance monitoring, alongside custom dashboards. It ensures complete infrastructure visibility, supporting multi-cloud environments.

Room for Improvement: ControlUp could improve its integration and automation processes, particularly in data sharing and network monitoring. Splunk could enhance task automation, streamline machine learning tools, and simplify configuration complexity. Adjustments to pricing could increase competitiveness against lower-cost feature-rich solutions.

Ease of Deployment and Customer Service: ControlUp supports hybrid cloud, on-premises, and public cloud deployments with strong support, appreciated for quick resolutions and professional services. Splunk offers flexible deployment with on-premises, hybrid, and public cloud options, and knowledgeable support, though service responsiveness requires improvement.

Pricing and ROI: ControlUp's pricing is competitive, with users positive about cost efficiency and ROI achieved through automation and resource management. Splunk, while costly due to its comprehensive capabilities, offers significant insights and analytics, though pricing can challenge its value proposition. Both solutions enhance ROI through automation and optimized infrastructure management.

To learn more, read our detailed ControlUp vs. Splunk Infrastructure Monitoring Report (Updated: January 2025).

Buyer's Guide

ControlUp vs. Splunk Infrastructure Monitoring

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

36th

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (6th)

Splunk Infrastructure Monit...

Ranking in IT Infrastructure Monitoring

10th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (11th), Container Management (10th)

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 0.8%, down from 1.0% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

Read full review

Nagendra Nekkala.

Senior Manager ICT & at Bangalore International Airport Limited

Is easy to use, provides great visibility, and reduces our resolution time

Splunk Infrastructure Monitoring is easy to use. It helps us quickly analyze how our infrastructure is performing across various services. It helps with proper log management, allowing us to monitor our systems and analyze log data regularly. It also provides security operations capabilities for monitoring system health and ensuring uptime. We noticed these benefits immediately. Our operational efficiency has been increased. It has improved our system health by monitoring the performance of data on servers, virtual machines, and containers, along with overall background processes. Splunk Infrastructure Monitoring provides end-to-end visibility into our cloud-native environment. This is crucial because any data corruption can impact all the information we've deployed. It also aids in log management, offering parameters that extend its functionality as a comprehensive monitoring tool for CPU, memory usage, and network traffic. It has helped reduce our mean time to detect by four hours.Our mean time to resolution has been reduced by two hours. By providing access to all our network parameters, it simplifies log ingestion through streamlined calculations. Splunk Infrastructure Monitoring provides us with faster and more comprehensive insights into our infrastructure, allowing us to focus on critical business initiatives. We saw the time to value immediately after deploying Splunk Infrastructure Monitoring.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"It has a great career time monitoring tool."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"ControlUp has an easy installation process."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"The script-based actions have allowed us to extend the core reporting capabilities."

"Integration with Netscaler and Scoutbees can provide a proper end-to-end analysis of the user's experience and give us a real ROI."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

More ControlUp pros

"Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise."

"The Add data feature lets you gather any type of log and easily analyze it."

"The feature I find most valuable, is the data integration."

"The initial setup was straightforward. We didn't find it to be too complex."

"Splunk Infrastructure Monitoring provided our customers with visibility into their overall infrastructure."

"Splunk Infrastructure Monitoring reduces our mean time to resolve. We are more proactive than reactive."

"Splunk's GUI and dashboard capacity are the most valuable features of Splunk Infrastructure Monitoring."

"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."

More Splunk Infrastructure Monitoring pros

Cons

"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."

"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"Most reports give information about the top 100 devices, but not all of the devices."

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"The graphical user interface needs to be improved from version to version."

More ControlUp cons

"The deployment can be quite complex."

"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."

"Splunk would be better if some tools were integrated to be able to take action on security or network concerns."

"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."

"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."

"There's no standard use case available where you can see the utilization of the number of use cases I have."

"The security could be better."

"The solution should have more sensors regarding fiber intelligence for security measures."

More Splunk Infrastructure Monitoring cons

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"Based on my experience, ControlUp is not that expensive."

"Splunk Infrastructure Monitoring is an expensive solution."

"Splunk has been fairly expensive, but it has been predictable."

"This is an expensive solution."

"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."

"The solution's pricing is costly."

"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."

"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."

"Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive."

More Splunk Infrastructure Monitoring pricing and cost advice

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Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Healthcare Company

13%

Manufacturing Company

Financial Services Firm

17%

Computer Software Company

15%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

See all answers

What is your primary use case for ControlUp Real-time?

We use the tool to monitor approximately 2,00,000 devices for a client. We check how the devices are doing in terms of hardware and software. We also check their health and alerts every day. If som...

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What do you like most about Splunk Infrastructure Monitoring?

The vibrant dashboards are valuable.

See all answers

What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?

Licensing cost is the biggest argument I get from those divesting from Splunk. There are those within our organization who say we are going to go to other tools since Splunk is too expensive. Till ...

See all answers

What needs improvement with Splunk Infrastructure Monitoring?

We never had any issues when it comes to the type of use cases we are using it for. We did not need more advancement on it, but I know that, in general, everything can be updated. There are tiny li...

See all answers

Comparisons

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Compared 28% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 15% of the time

eG Enterprise vs ControlUp

Compared 9% of the time

Liquidware Stratusphere UX vs ControlUp

Compared 8% of the time

1E vs ControlUp

Compared 3% of the time

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Amazon CloudWatch vs Splunk Infrastructure Monitoring

Compared 17% of the time

Rancher Labs vs Splunk Infrastructure Monitoring

Compared 16% of the time

ServiceNow IT Operations Management vs Splunk Infrastructure Monitoring

Compared 12% of the time

ITRS Geneos vs Splunk Infrastructure Monitoring

Compared 8% of the time

ThousandEyes vs Splunk Infrastructure Monitoring

Compared 7% of the time

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Product Reports

Buyer's Guide

ControlUp

January 2025

Download ControlUp product report

Buyer's Guide

Splunk Infrastructure Monitoring

January 2025

Download Splunk Infrastructure Monitoring product report

Also Known As

No data available

Splunk Insights for Infrastructure

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability.

Instant visualization

Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

Real-time actionable alerts

Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

Centralized, enterprise controls

Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

Scale with confidence

Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

Splunk

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Entrust Datacard

Buyer's Guide

ControlUp vs. Splunk Infrastructure Monitoring

January 2025

Free Report: ControlUp vs. Splunk Infrastructure Monitoring

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